Back

Fertitta Chevrolet

Houston, TX

4.9
995 Reviews

16801 Feather Craft Ln

Houston, TX

77058

Directions

By Type

995 Reviews of Fertitta Chevrolet

August 29, 2016

Dream Come True When I first saw this Stryker Blue G8 GT I completely fell in love with it. I was looking for one for months in this exact color and once i saw this o More

by StrykerBlue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Aug 31, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this review. We are very happy to hear that Nathan could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Norman Frede Chevrolet any time! Take care. Regards, Norman Frede Chevrolet Team

August 29, 2016

Almost a perfect experience. I ordered my Camaro through Brian on June 6 and picked it up August 18. Brian Sills has been the best salesman of any salesman I've ever used in my c More

by Kyle Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sills
Aug 31, 2016 -

Fertitta Chevrolet responded

Thanks so much for the wonderful compliments, Kyle!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Norman Frede Chevrolet Team

August 29, 2016

Bought a new Silverado 16 Brian is a cool guy. We did our deal without any pressure. Considering the settings of a dealership/buying a vehicle I can say I had a good time and l More

by havaxel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sills
Aug 31, 2016 -

Fertitta Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we’re glad to hear that was the case for you on your recent visit to Norman Frede Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Norman Frede Chevrolet Team

August 29, 2016

First time buying a new truck Me and my dad went to Norman frede Chevrolet to look for a new truck for him. As we were walking towards the trucks out comes Edgar and asks us what w More

by Jamx1x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
Aug 31, 2016 -

Fertitta Chevrolet responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Edgar and the rest of the Norman Frede Chevrolet team. Thank you for choosing us for your automotive service needs and we look forward to meeting all your future needs the next time you need us. Regards, Norman Frede Chevrolet Team

August 28, 2016

SCHEDULED APPOINTMENT Scheduled my vehicle's service a week in advance. Showed up at the appointed time....no record. Was assured they could handle it within 2 hours. Ca More

by fredesucks
Customer Service
Recommend Dealer
No
Employees Worked With
Don't know
Oct 12, 2016 -

Fertitta Chevrolet responded

I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Suzanne; Customer Relations; (281) 486-2219

August 28, 2016

GREAT SERVICE!!!! I would highly recommend this dealership to anyone looking to purchase a new or used vehicle. I was helped by a man named Jimmy Williams. Mr. Williams More

by tfree88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Aug 29, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Jimmy could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Norman Frede Chevrolet Team

August 28, 2016

My salesman It all started when my car got totaled and I had to rush into a car. Jose Gonzalez my salesman and help me when I was stressed out and got me back on More

by Gabbyflora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Jose Gonzalez, Joel Russell
Aug 29, 2016 -

Fertitta Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Jose was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Norman Frede Chevrolet Team

August 27, 2016

Recent used certified car sale My car salesman was Jonathan Martinez. There was no pressure at all for this sale. He was very knowledgeable in the Camaro I purchased. It was late at More

by camaroshane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Aug 29, 2016 -

Fertitta Chevrolet responded

We're excited to hear that Jonathan took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Norman Frede Chevrolet Team

August 27, 2016

Great Customer Service! The first time I talked to Johnathan it felt like I already had been knowing him for years! He was so friendly and helpful and answered all of my ques More

by Xanthe L Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Jonathan Martinez
Aug 29, 2016 -

Fertitta Chevrolet responded

Xanthe, Johnathan is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Regards, Norman Frede Chevrolet Team

August 27, 2016

Good Customer Service From my initial visit to this dealership I noticed how clean and organized the building and offices were. A pot of coffee readily available for those More

by Used Car Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Aug 29, 2016 -

Fertitta Chevrolet responded

All of us at Norman Frede Chevrolet appreciate the opportunity you presented to earn your business! Jose is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Regards, Norman Frede Chevrolet Team

...
78
...