
Fertitta Chevrolet
Houston, TX
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996 Reviews of Fertitta Chevrolet
Great Experience I highly recommend this dealership to anyone in the Houston area looking for a hassle free, friendly and reputable experience. Everyone there were fri I highly recommend this dealership to anyone in the Houston area looking for a hassle free, friendly and reputable experience. Everyone there were friendly, inviting and professional. More
Easiest Car Buying Experience Marcus was amazing….I couldn't have asked for a better purchasing experience. I love my car and I love how everything turned out. Will definitely reco Marcus was amazing….I couldn't have asked for a better purchasing experience. I love my car and I love how everything turned out. Will definitely recommend him to all my family and friends. More
Exceptionally Good Service Jimmy has provided exceptional customer service throughout my entire experience at Norman Frede Chevrolet. He has been responsive to all my questions Jimmy has provided exceptional customer service throughout my entire experience at Norman Frede Chevrolet. He has been responsive to all my questions and concerns. Jimmy is very friendly, goes above and beyond to assist in every way, and is sensitive to the customer's needs. I am very happy with the service, I have not been pressured, and I love my new vehicle. More
great! best customer service, got what I wanted at the plan I was looking for, Mr. Urias help us very well with my purchase and trade in. recommend him hig best customer service, got what I wanted at the plan I was looking for, Mr. Urias help us very well with my purchase and trade in. recommend him highly! More
Best Deal by Far! Brett was by far the best salesman we've ever worked with. He was helpful in every way and did every thing he could to make the deal work for us. It w Brett was by far the best salesman we've ever worked with. He was helpful in every way and did every thing he could to make the deal work for us. It was also the easiest way to deal with the financing. I like the way they get all the paper work ready ahead of time so that when you walk into his office everything is ready to go and you don't have to sit around and wait for him to try to talk you into things. They were all very thoughtful and courteous to us as soon as we walked through the door. We had already talked to a couple of other dealers and Norman Frede beat everybody else hands down! More
Helpful, courteous, and understanding. I had been looking for a pretty specific used vehicle, for a while, that fit my desire. That would be a fairly new Toyota Tacoma double cab with a v6. I had been looking for a pretty specific used vehicle, for a while, that fit my desire. That would be a fairly new Toyota Tacoma double cab with a v6. I found one on their lot but it was well out of my price range. The salesman I was speaking with, Edgar Urias, told me about another Tacoma they had just received that fit the description, but wasn't ready to be shown yet. They had just gotten it in. He told me it would be ready the following day, but I had to work so I couldn't make it. I told them I would be able to get back 2 days later, so they waited to put it out on the lot. When I was able to back it back I got to look at the truck, and it was pretty much everything I wanted. I knew a 4wd was just well out of my price range and since I would rarely use it anyway was looking for a 2wd, and this was exactly everything else I wanted. When I was told the price I knew it too was fairly well outside of my price range, considering I was upside down by a few thousand dollars on my trade in. I told Edgar this and thanked him for holding it for me to get a chance to see it, and was about to go home. He stopped me, and asked what my comfort zone was in a monthly payment. With that number in mind he asked me to wait and see if he could work out a deal for me. As anyone who as ever bought a car from a dealership before can attest it takes some time. Knowing this I decided I could wait a bit. I gave him a couple hours and with a little push and pull he was able to work out a deal from what was originally going to be, and by all rights should be based on what I had seen elsewhere, more than I could afford. He made a deal for me, that was in my comfort range, on a vehicle I have been wanting. I am very happy with my experience, and purchase. Thank you Edgar and the folks from Norman Frede. More
Thank you Jose! Thank you so much Jose for making this one of the easiest buying processes I have dealt with. I was literally at the dealership for less than an hour Thank you so much Jose for making this one of the easiest buying processes I have dealt with. I was literally at the dealership for less than an hour and very much appreciate the honesty and straightforwardness from you and the team there. More
very slow They took forever to get a price. They just seemed unwilling to really work with us. One of the guys was very frustrated that we asked to look at mo They took forever to get a price. They just seemed unwilling to really work with us. One of the guys was very frustrated that we asked to look at more than one vehicle. Would not recommend going there. More
Our Awesome Experience Jimmy did a fantastic job at getting my wife and I into our new Chevy Cruze! Most painless and non-arduous car buying experience ever! Big kudos to Jimmy did a fantastic job at getting my wife and I into our new Chevy Cruze! Most painless and non-arduous car buying experience ever! Big kudos to Joel in finance as well for getting us an awesome rate and his customer service was superb! I saw our car on their website and when I called in, Jimmy was so nice on the phone and he took care of me right away! When we got to the dealership, he already had the car ready and waiting for us, and after a short test drive, we were inside and the paperwork finished in no time. Norman Frede Chevrolet is by far one of the best dealerships I have ever visited and I strongly urge anyone reading this review that is interested in buying a used vehicle....go see Jimmy! He will take great care of you for sure! Thanks Jimmy and Joel! Job well done. More
Walk in, Drive out Jimmy was very kind to me. I walked in knowing my price range and he helped me stick to it. He actually helped me find my dream car for the right pric Jimmy was very kind to me. I walked in knowing my price range and he helped me stick to it. He actually helped me find my dream car for the right price. More