Fette Ford Kia

excellent service even washed my edge first time there so was not familar how to get service but everybody was very helpful explain how to go about getting service so next time it will go first time there so was not familar how to get service but everybody was very helpful explain how to go about getting service so next time it will go better More

Mario is AWESOME!!! He really worked with me to get a good deal and the car I wanted. I give him a 10/10. I’m a satisfied customer. He’s excellent!!!! good deal and the car I wanted. I give him a 10/10. I’m a satisfied customer. He’s excellent!!!! More

Excellent service , great customer service and i recomend other people to go with him. We had a great experience at Ford and of course Mario made us feel like family. other people to go with him. We had a great experience at Ford and of course Mario made us feel like family. More

Mr. Hernandez provided me a quick and painless buying experience. He was outgoing, friendly and professional. He greeted me in the pouring rain with a genuine smile on his face. Ray also went above and b experience. He was outgoing, friendly and professional. He greeted me in the pouring rain with a genuine smile on his face. Ray also went above and beyond to get me into the tuck I wanted and made sure I got to drive it home that day AND was able to make my dinner reservations on time!! I will definitely be referring family and friends to Ray and the Fette Ford family. Thanks a lot everyone!!! More

Changed My View Last time I wrote a review for Fette Ford, three years ago, it was quite negative. My lease was about to be up this March and I was really contemplati Last time I wrote a review for Fette Ford, three years ago, it was quite negative. My lease was about to be up this March and I was really contemplating if I was even going to go back to Fette Ford after my last experience. Call it fate, but I got a post card from Kenny about my lease and to email or call. I sent a very wordy and not so happy email to him about customer service and how I felt slighted by my last experience. Kenny emailed me and called me, almost immediately and apologized for other people's wrong doings and how I was previously treated. I was still a bit hurt by my last experience and wasn't fully committed but Kenny really changed everything for me. He answered any question I had and made me feel like I wasn't just a sale for him. He got me the best deal and made it SUPER easy to even come get the car. Usually these things take hours and I dread even going. But Kenny was fantastic throughout the whole thing and it did not take hours! He was on point the whole time, had me in and out of there with no gimmicks! He told management about what I'd been through and the new manager Troy talked to me, apologized and we had a great conversation. After that I spoke with Paul in finance and he was yet another amazing guy. It really felt different this time and even Paul and I were having a great conversation, everything wasn't only about money and signing papers. Kenny really took extra steps to make sure I was leaving there feeling like a part of the Fette Ford family and I mist say I really do now. From our email correspondences to our in person encounter he was always straight up with me and got everything taken care of for me. Honestly, he made the wrong doings seem like they never happened and made me a happy customer! I have already raved to three co-workers about him and they took want the same red carpet experience that I know Kenny will provide. More

This dealership is your go to ford dealer. Mario and Nick are the best guys to deal with and to make the process easy/amazing. are the best guys to deal with and to make the process easy/amazing. More

Driving down 46 stopped at Fette Ford to check out some prices. It didnt take long to make a purchase. Jonathon put me in the car I wanted , took me for a test drive and gave me a great price.Great experie prices. It didnt take long to make a purchase. Jonathon put me in the car I wanted , took me for a test drive and gave me a great price.Great experience , great place. More

I am still so overwhelmed with the good service that I got from Mario he is a man amongst men kind and will take the time to explain everything in full detail when it’s over you realize it’s not over he w got from Mario he is a man amongst men kind and will take the time to explain everything in full detail when it’s over you realize it’s not over he will still be on the other side of the phone to take any calls from you with any questions you may have thank you Mario for being the man you are More

Mario took the bull by the horn. He was so professional when it came to explaining every single detail of the process. He was able to keep me relax and calm. If Fette has 10 more sales people like him they when it came to explaining every single detail of the process. He was able to keep me relax and calm. If Fette has 10 more sales people like him they would be out of business because they would not have enough cars to sell. The best thing of all is that my game plan became his and he executed it like a pro. This is the kind of person that is needed in the car industry. More

John is very good st his job had exactly what we needed. One phone call that's all it took thank you John 00000⁰00 One phone call that's all it took thank you John 00000⁰00 More