Fette INFINITI

Excellent Experience I am from Long Island and recently leased a 2014 Infiniti Q50 from Fette Infiniti. The dealership that I normally deal with tried to scam me with a te I am from Long Island and recently leased a 2014 Infiniti Q50 from Fette Infiniti. The dealership that I normally deal with tried to scam me with a terrible deal. As soon as I showed them the deal that I was getting from Fette Infiniti they immediately said they could do the same after I continually asked them if they could do any better. The salesmen Fernando was excellent to work with. Overall the experience at Fette was the best service and treatment I have received. The little details like the soda, and mouthwash in the mensroom make a big difference. Fernando was very professional and did not try and play any games when it came down to the final price of the car. Michael the delivery coordinator was very knowledgeable when he was explaining the features of the vehicle. I wish I lived closer so I could make Fette Infiniti my main dealer. More

Best experience ever Last week I went to Fette Infinity car dealer in Clifton to buy the Q50, Mr. Simon C. Did help me from minute 1 I walked in the car dealer until i got Last week I went to Fette Infinity car dealer in Clifton to buy the Q50, Mr. Simon C. Did help me from minute 1 I walked in the car dealer until i got my dream car. He was very professional salesperson and know his job very well. I highly recommand the Fette Infinity dealer to all family and friends and Mr. Simon as a salesperson.. Very thankful. Anna M. More

Great Experience with my EX35 In September I decided to go to Fette Infiniti to look for a new car as my son had gotten his license and needed a car to go to and from school, so I In September I decided to go to Fette Infiniti to look for a new car as my son had gotten his license and needed a car to go to and from school, so I would give him my Toyota SUV for that purpose. Went into their new facility and I was greeted by Fernando who graciously took the time to show me some new vehicles the dealership had to offer. Unfortunately, they were not exactly what I was looking for, but then we took a look at their other inventory. Outside in their certified pre owned lineup was a beautiful EX35. One drive and I was hooked on the car before Fernando even explained any of features it had to offer. After selecting the car, we went inside and agreed on a price and it worked out perfectly for me. Throughout the entire time I spent at the dealership, Fernando was a total gentleman without being pushy at all and made me feel comfortable about being at the dealership, something you don't find very often. Two months later and I'm still thrilled with my new car, all the things it has over my previous SUV, and the experience I got with Fette. I definitely recommend them, and especially Fernando, for the outstanding service I received. More

Amazing! Excellent! Wonderful! experience! Just had the best buying experience of my of my entire life! Ray Ford of Fette Infiniti in Clifton NJ gave me top notch service throughout the entire Just had the best buying experience of my of my entire life! Ray Ford of Fette Infiniti in Clifton NJ gave me top notch service throughout the entire process. Ray and his capable sales team did everything they could to make this a most positive experience. I am so happy that I choice to work with them. A special thank you as well to his sales consultant Gursh for driving me to the dealership to pick up my new car. You guys are the best! and the car rocks! More

BUYER BEWARE! Please Read I went into the dealership for service on my 2nd infiniti. I come from a family of infiniti buyers. I had 9 months left on my g37xs coupe. I spoke to I went into the dealership for service on my 2nd infiniti. I come from a family of infiniti buyers. I had 9 months left on my g37xs coupe. I spoke to Ray, a sales rep there and he told me that he could "hook me up" I said sure run the numbers. He came back and said he would take back my car 9 months early and get me into a fully loaded q50s for $1,000 down and $540 a month! PERFECT!!!! Ray assured me that this deal was valid as much as I thought this was too good to be true. I asked him if there was ANY hidden charges I should worry about, he said NO. We went outside to assess my car. I had a few scratches on my wheels and the back number had a little scratch on it. I said "Ray, they will take back the car like this" Rays EXACT words were "AYYYY MAN DIS LADY CAME IN HERE WITH BROKEN BUMPER THEY TOOK THAT xxxx BACK IN A HEARTBEAT MAN, NOTHING TO WORRY ABOUT YOU CANT EVEN SEE IT" Great, SOLD! Drove the car for 2 weeks and I received a certified letter from Infiniti. The letter was a bill for $5,200!!!!!!! The charges were excess wear and tear on my car, remainder of my lease payments, and excess of miles, which ray assured that they forgive up to $500 worth as long as I was purchasing another infiniti, which seems reasonable. I called infiniti furious and they routed and rerouted me to person after person. At one point a phone rep even yelled at me for trying to explain what happened. xxxx customer service, and this is coming from someone who does telesales. I decided to give the dealer a try. Called them up and I received the exact OPPOSITE treatment. I guess there only nice when your BUYING. The smirky finance guy acted like he was braindead when I asked him what was going on. I was talking to a vegetable, the sales manager Jaun was joking around in the office with two other sales reps (who also looked like they should be selling yo-yos) I asked Juan if he had a moment to talk and he said "NO, Im with a customer" I calmly waited outside his office while he continued to joke around with dumb and dumber for another 10 minutes. I gave up. I then served his finance guy a letter from my lawyer, and also had my lawyer email it to the sales rep, the finance rep, and infiniti corporate. The funny thing is this dealership lost out on 3 more q50s leases, which I decided to give to Infiniti of Linden, who are WAY better with there customers. I guess the point of all this is stay far away from this sketchy dealership and look elsewhere If anyone has any questions or more details I would GLADLY answer all calls or texts about what happened, and even give you the number to a great guy at Linden who will hook you up with a much better deal Joseph 973.405.0478 More

friendly and upfront im in the market for a new car. stopped by fette infiniti just to see what kind of deals they had. I was very surprised how upfront they were with get im in the market for a new car. stopped by fette infiniti just to see what kind of deals they had. I was very surprised how upfront they were with getting me numbers. the sales guy and charles answered all my questions and were very friendly. if you want an infiniti go here. More

First Class Service!! Fernando was a gentleman during the whole entire sales process. He made it simple and painless for me, and not to mention the first class service of p Fernando was a gentleman during the whole entire sales process. He made it simple and painless for me, and not to mention the first class service of picking me up when I had no ride to the dealership. He went above and beyond especially for my expectations. I would highly recommend him! The sales manager Juan Villegas attended to my wants and needs on the vehicle I desired. More

Caring Staff and Supportive Top Management. I bought my QX60 from Fette Infiniti in April 2014. The overall experience with the Sales and Service team has been very good. Especially, I wanted to I bought my QX60 from Fette Infiniti in April 2014. The overall experience with the Sales and Service team has been very good. Especially, I wanted to thanks the Alex Albisani. Alex was very helpful throughout the process. He is very courteous and responsive. I also wanted to thank the Sales Manager, Charles Humphrey, for addressing my concerns. My experience so far with the Service team has been really good. If you want to buy Infiniti, please consider Fette first. More

Great One of the best experience I had buying a car, easy price was fair no hassle or back and forth with managers, Juan came in with an offer that fit my b One of the best experience I had buying a car, easy price was fair no hassle or back and forth with managers, Juan came in with an offer that fit my buyet after Alex find out what I was looking for, good team, very professional, Love it. More

Horrendous service department and sales management I've had my Infiniti serviced at a few different Infiniti dealerships. I was in Clifton for a a few months and decided to take my I30 into Fette Infin I've had my Infiniti serviced at a few different Infiniti dealerships. I was in Clifton for a a few months and decided to take my I30 into Fette Infiniti for service since the check engine light came on. Big mistake! Everything seemed fine when I talked to the service department manager when he told me that my brake rotors needed resurfacing. The price was comparable to what I was used to paying at previous Infiniti dealerships so I figured attention to detail would not be an issue. I was obviously wrong. After returning my loaner car I noticed that my I30 was making loud scraping noises inside the wheels whenever I turned the steering wheel. I talked to an Infiniti FX35 owner who experienced similar problems after bring one of his Infiniti vehicles into Fette Infiniti for service. You're much better off taking your Infiniti to another Infiniti dealer such as Flemington Infiniti, Ramsey Infiniti or Infiniti of Denville. Steer clear of this "Ford focused" auto dealers if you value your automobile. More