Fette INFINITI

Courteous and Professional The team at Fette Infiniti is always courteous and professional, and most accommodating in handling unanticipated vehicle emergencies.. On two sepa The team at Fette Infiniti is always courteous and professional, and most accommodating in handling unanticipated vehicle emergencies.. On two separate occasions, one of the tires on my vehicle had to be replaced. On both occasions, the Service Department made accommodations for my vehicle to repaired the same day. The timely manner in which they completed the repair was greatly appreciated! More

Rodget Roger was great and the staff provided A+ service. It was our first experience at Fette and it was awesome!! Keep up the good work!! Roger was great and the staff provided A+ service. It was our first experience at Fette and it was awesome!! Keep up the good work!! More

Service Everything was excellent,Todd is the best employee in there.Alexa was great this time really professional,I will go again if my car need to be fix,my Everything was excellent,Todd is the best employee in there.Alexa was great this time really professional,I will go again if my car need to be fix,my car was clean,everything perfect.Good team love it. More

Excellent service Charles and Ron were fantastic. This is my second lease with your dealership. And it’s all because of Charles. He is the best. Very patient and frien Charles and Ron were fantastic. This is my second lease with your dealership. And it’s all because of Charles. He is the best. Very patient and friendly. More

Pleasantn Friendly employees making you feel welcome and important The service area is always neat and clean.Not afraid to answer questions and make recommendat Friendly employees making you feel welcome and important The service area is always neat and clean.Not afraid to answer questions and make recommendations to ensure the proper performance of your vehicle. More

Very helpful! Amazing service from my advisor My service advisor gary was very courteous very professional and made my service experience exceptional!!! I will bring my Q60 to no other locati My service advisor gary was very courteous very professional and made my service experience exceptional!!! I will bring my Q60 to no other location except Fette . More

Julio was extremely helpful and attentive.. Julio was extremely helpful, professional and polite. He ensured that communication was clear and prompt throughout the service. He even worked with m Julio was extremely helpful, professional and polite. He ensured that communication was clear and prompt throughout the service. He even worked with me to accommodate my loaner return. More

Maintenance Gary was a pleasure to work with and the service dept as a whole is extremely efficient I was in and out in under a half hour. 5 stars Gary was a pleasure to work with and the service dept as a whole is extremely efficient I was in and out in under a half hour. 5 stars More

Hidden Fees and Poor Service I waited over 2 hours to get a replacement key, then was given a bill of $389, when I asked what the hazard waste charge of $9.50 was Mr. Morel couldn I waited over 2 hours to get a replacement key, then was given a bill of $389, when I asked what the hazard waste charge of $9.50 was Mr. Morel couldn’t explain it to me. I asked to see other bills to compare my charge, he couldn’t produce that either. I was told that my car was ready and going to get washed. My car was not washed, he said he pulled it because he thought I was in a time crunch. I waited over 2 hours for a key replacement! When i asked to see the manger he gave me a bogus excuse that he wasn’t in his office. Will never use them again! More

Oil change tire rotation The service was excellent and performed in a timely manner The waiting room was accommodating and filled with coffee and snacks The service was excellent and performed in a timely manner The waiting room was accommodating and filled with coffee and snacks More