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Fette Infiniti - Service Center

Clifton, NJ

4.2
554 Reviews

554 Reviews of Fette Infiniti - Service Center

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November 09, 2020

Professional, competent, resolves issue &,fair pricing are the adjectives that describes the Getter experience. The vehicle is nicely washed before it is returned to me, as well. More

by MAZKOSOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Fette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Humphrey, Julio Sanchez
November 06, 2020

Our service advisor James is always courteous and professional. Always making sure we are satisfied with the service we received. It is a pleasure bringing our car in for service. More

by Stefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

I won’t need 25 words!I checked in @ 12:59 PM for Oil I won’t need 25 words! I checked in @ 12:59 PM for Oil Change and Tire rotation. I checked out at nearly 3:30 Pm. HOW MANY STARS WOULD YOU GIVE YOU More

by FALAON
Recommend Dealer
No
Employees Worked With
Phil Occhino
November 03, 2020

Everyone is courteous, professional, and competent. I only needed batteries replaced on my Infiniti car keys and got the same level of service as if I was buying a new car.w More

by CAGRNR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McNally
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

This was my first service, so just an oil change. But it was easy, fast & I saw COVID precautions taken. The people both on the phone and whom I interacted with while there were pleasant. More

by ALEXGINEBRA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa Quirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Sanchez
November 01, 2020

I gave them four stars do to the high prices for the services they provide. Other than that they give great customer service. Hope they can work on the prices a bit. More

by GLAMISC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sanchez, Phil Occhino
October 31, 2020

Eazy Peary! Thanks!! Phil was great and right on schedule making it very convenient to PMs my day in these very complicated times! Thanks much!! More

by SNEESON417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Occhino
October 30, 2020

1month later and I still haven’t heard or received my car report from Fetti, clifton, New Jersey. -$200, 3 hrs lost. Never buy or take your vehicle there not even for a car wash. They will not Vacuum.fette More

by MENIAMONET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alexa Quirk
1.0
This rating includes all reviews, with more weight given to recent reviews.
James McNally
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Mattis, Julio Sanchez, Phil Occhino
October 30, 2020

So I went Infiniti for a service light they fixed the issue then my light came on again and went I took it bak there was another issue but I got the light reset and the car was fine More

by KENNYNAKEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julio Sanchez
October 30, 2020

Every time I take my car in for for service this dealership does an excellent job. They also do a thorough checkout and let me know if there are any maintenance issues coming up soon (tires, brakes More

by FRANKOLIVIERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Mattis
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