Fette Infiniti - Service Center

The employees are very courteous, When i bring my vehicle for service, for some reason i have been getting Gary Mattis and he has explain exactly what is needed to keep my vehicle running smoothly. I appreci for service, for some reason i have been getting Gary Mattis and he has explain exactly what is needed to keep my vehicle running smoothly. I appreciate it. More

This is my third Infiniti cars that I have leased from this dealership. They are second to none.. Professional and very friendly. I am very happy and recommending this dealership to family and friends..sp this dealership. They are second to none.. Professional and very friendly. I am very happy and recommending this dealership to family and friends..specially the manager , who is very gentleman!! More

I’ve been satisfied with the service over the years. I’ve found service convenient and timely. Ending with a car wash is a delightfully bonus All service personnel were pleasant and informative. I’ve found service convenient and timely. Ending with a car wash is a delightfully bonus All service personnel were pleasant and informative. More

I received great service at Fette Infinti. The staff were professional and courteous. Jack was was excellent ,he made car buying comfortable. Thank you, SP were professional and courteous. Jack was was excellent ,he made car buying comfortable. Thank you, SP More

Vince, Julio and Gary made my service experience awesome. They listen to my concerns and resolved the issue in a timely manner,would definitely recommend them to my friends and family They listen to my concerns and resolved the issue in a timely manner,would definitely recommend them to my friends and family More

The dealership never feels like a dealership, but more like we are talking to our friends. Staff is so professional but they are so genuine. We always feel comfortable & we wouldn't go any where else. like we are talking to our friends. Staff is so professional but they are so genuine. We always feel comfortable & we wouldn't go any where else. More

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Service performed well , and was done within reasonable time frame. I think it is unreasonable to set minimum of words required. Unless changed-it is my last revie time frame. I think it is unreasonable to set minimum of words required. Unless changed-it is my last revie More

Impossible to get a hold of service department, woman at the front desk had absolutely no idea wat was going on and could not help at all and transferred me to the wrong department 3 times, service departme the front desk had absolutely no idea wat was going on and could not help at all and transferred me to the wrong department 3 times, service department found 8 problems with my car when it was only there for an oil change. Was an attempt to scam me for over 8 grand. I took it to 2 other HONEST mechanics and they said the car was absolutely fine. This was during coronvirus prime time so I'm sure they were doing to get money that they were losing. Thieves and incompetent people, wish I never bought a car from here. I'm also never allowed to get a loaner car when my car is there for an extended period of time, they make it almost impossible, it's in my contract that i get one when my car is there for an extended stay. Awful wat they do to there own clients. More

Great service and friendly staff. After a horrible experience with another Infiniti dealer in NJ, they were available to replace a flat tire on short notice and worked directly with the insurance comp experience with another Infiniti dealer in NJ, they were available to replace a flat tire on short notice and worked directly with the insurance company for a quick and easy transaction. I will be back. More