Fiat of Norwood

I have never been treated so rude or been so discussed with the service form a dealership or from any business actually as I was by the people at Fiat Norwood. From when I called for directions and they with the service form a dealership or from any business actually as I was by the people at Fiat Norwood. From when I called for directions and they hung up on me to being asked after noticing my handicapped plates what was wrong with me and it gets worse that I can't even mention. I am not even going to get into how they deal with cars and trade ins. That was just down right insulting. Maybe it was because I was a woman coming in on my own and they thought they could walk all over me. I do not know but all I can say is STAY AWAY. More

Debbie was the best saleswoman I've ever met. She was helpful, professional and we got the best deal on earth! Thank you so much! helpful, professional and we got the best deal on earth! Thank you so much! More

My dealer, Wendy, was very helpful and courteous to my family during the process of purchasing our new Fiat Abarth. Unlike many dealers, Wendy displayed good knowledge of our car; she also worked very har family during the process of purchasing our new Fiat Abarth. Unlike many dealers, Wendy displayed good knowledge of our car; she also worked very hard to get us in and out of the dealership in a short amount of time. Overall, I had a great experience with not only Wendy, but the entire staff at Central. More

The WORST to work with. Very pushy, don't listen to your needs and wants. VERY UNSATISFIED. They wouldn't give me the time of day when I sent an email requesting information on the Fiat, when I called your needs and wants. VERY UNSATISFIED. They wouldn't give me the time of day when I sent an email requesting information on the Fiat, when I called in, I was placed on hold, and hung up on. I called back and they transferred me to the service department. Safe to say, I am no longer interested in buying local. I will be traveling to other states around New England to buy my Abarth. More

I bought a pre-owned Toyota Camry from this dealership a couple of weeks ago, and had a bad experience. I worked with Wendy and Luis. The sales, Wendy, was not very professional. She cannot answer most couple of weeks ago, and had a bad experience. I worked with Wendy and Luis. The sales, Wendy, was not very professional. She cannot answer most of our questions, and just referred us to her colleague Luis, who is their finance person. After test driving the car, we found several scratches in the front bumper. Wendy told us she would take care of them, but when she delivered the car to my house, they were still there! When we signed the purchase contract with Luis, we noticed that he put $200 for the registration/plate fee. We asked him about it because we knew that the state registration/plate fee should be around $100. He then told us that if the actually fee is less they would refund us when they delivered the car. However, they never did so. We tried to call him in the following week, but apparently he gave us a hard time to reach him. He appeared to be either off or busy, and never returned our messages. We even talked to the manager, and his reply was that we need to talk to the finance guy and he didn't know anything, sounding like it is not his business at all. Today Luis finally called back and told us that there is a "runner's fee" included in the registration/plate fee. Fine! if there is indeed such a fee, which is not shown in the purchase contract, why didn't he mention it when we asked him at the beginning? They lied, and do not care about their customers at all. Be warned! I would not recommend this dealership. More

The length it took me to get what I was looking for was NO TIME AT ALL. They were very attentive to my needs and wants in my NEW FIAT 500! I got the color I wanted, and pin stripes on the side. From the ti NO TIME AT ALL. They were very attentive to my needs and wants in my NEW FIAT 500! I got the color I wanted, and pin stripes on the side. From the time I left the dealership, to when I picked up my car the next day, literally NO TIME AT ALL! I am very impatient, and like to get things when I want it, and the sales person made it very possible! Thanks again! More