Fields BMW South Orlando

Zero Stars. Dealership has lied and failed me probably a dozen times across sales, service, including many staff, managers, and GM since I bought my car new. Car Dealership has lied and failed me probably a dozen times across sales, service, including many staff, managers, and GM since I bought my car new. Car broke at less than 1000 miles. Communication and lie’s consistently. Belittlement and condescending behaviors from leadership during the sales process, services process, and all other communications. Treated my car as junk while in their care since they could not fix it over the course of 3 months. Zero desire to show empathy. Hands down my worst experience with a dealership ever, and we have bought at least a dozen new cars. Avoid this dealership at all costs, they put on a great front but Fields BMW of South Orlando is a train wreck of a dealership. More

Fast and efficient services. Professional service representative and courtesy transportation made drop off and pick up easy and convenient. Professional service representative and courtesy transportation made drop off and pick up easy and convenient. More

Great service eveytime I go to the dealership. The service department is great, making sure they keep you up to date on your vehicle while in service. The service department is great, making sure they keep you up to date on your vehicle while in service. More

I dealt with Deyja about the tire issue I had . She was courteous professional and efficient. She reached out to me as a follow up to ensure I was completely satisfied . It will be a pleasure to She was courteous professional and efficient. She reached out to me as a follow up to ensure I was completely satisfied . It will be a pleasure to return to South Orlando dealership for my future service needs and hope I am fortunate enough to have Deyja be my service advisor More

The staff are very friendly and helpful. Mike was outstanding. I will definitely will keep going to Fields BMW of Spur Orlando for my services. Mike was outstanding. I will definitely will keep going to Fields BMW of Spur Orlando for my services. More

This dealership is outstanding. They are quick, efficient, and personable. They provide good communication during and after the service. Josephine was my service adviser. She was They are quick, efficient, and personable. They provide good communication during and after the service. Josephine was my service adviser. She was great. More

Robert “RJ” Jones was absolutely wonderful. Excellent customer service and extremely knowledgeable and personable. If I lived in Orlando this is definitely the place I would take my car to be Excellent customer service and extremely knowledgeable and personable. If I lived in Orlando this is definitely the place I would take my car to be serviced. You don’t fine people that care and want to ensure the customers are taken care of properly. More

Nice attention like always and good communication they do full check of the car highly recommended full check of the car highly recommended More

The dealership and service advisors always greet me by name although I don’t come in often. name although I don’t come in often. More

Had tire problem 150 miles away from home, they had tire in stock, car was towed, did replacement within 3 hours of notifying them. Very accommodating and very professional and really kind employees. in stock, car was towed, did replacement within 3 hours of notifying them. Very accommodating and very professional and really kind employees. More