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Fields BMW South Orlando

Orlando, FL

4.5
525 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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525 Reviews of Fields BMW South Orlando

March 20, 2019

no oil they told me a big story about how they service every car that comes in if it dont meet there standards it goes to the auction the hood would not stay More

by capt Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mikhail "Mike" Bouzko
September 05, 2018

Great Service again😃😃😃😃 by AutumnSky I would like to take a few moments to thank Nancy Hernandez at Fields South Orlando for her assistance in getting our damaged run flat tire replaced More

by AutumnSkye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
August 29, 2018

BRAND NEW “2017 BMW X6 “ Worst dealership in history they wash the car and was not proper wash and they Re-wash they try clean again the spots and rub off the paint and have More

by Goldteng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Fernandez, Mikhail "Mike" Bouzko, Robert Kimbrough, Kerry Smith, Joe Martinez, John Pelinski
May 25, 2018

Number 1 for customer service by Autumn Skye I would like to take a few moments to express the professionalism of the staff at Fields BMW at South Orlando. They are consistent in striving for exc More

by AutumnSkye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
May 30, 2018 -

Fields BMW South Orlando responded

We have a devoted staff, ready and willing to do their best to serve your automotive needs. I’m elated to discover that the experience you recently received confirmed this devotion. If there is any way we may better serve you moving forward, please feel free to communicate this to me. We sincerely appreciate your business. With many thanks, Luis Rios, General Manager.

May 15, 2018

I need help, Fields BMW from South Orlando is ripping me off I took my BMW X5 due to an Engine Malfunction Reduce Power light that came up a couple of weeks ago, I call my insurance company and tow my vehicle t More

by Peter Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregg & Nancy
May 30, 2018 -

Fields BMW South Orlando responded

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April 14, 2018

Always An Exceptional Experience I have purchased 5 different BMWs from this dealership, starting in 2011 and all from Mikhail Bouzko. He is friendly and straight forward. He truly un More

by Steven Ballot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikhail "Mike" Bouzko
Apr 24, 2018 -

Fields BMW South Orlando responded

It is satisfying to find out that our Staff was accommodating to your needs and outperformed your expectations. Our goal is to “wow” our customers at every encounter. I’m grateful that we could accomplish this for you. We sincerely appreciate your business, your loyalty and your trust. If there is any way we may further exceed your expectations in the future, please let me know how we may be of service. It is our pleasure to serve you. Many thanks, Luis Rios, General Manager.

April 12, 2018

The best customer service & buying experience Great Hands On Service: They take care of you here and treat you like a member of the family.We have bought 5 cars and suv's from them and couldn't b More

by jms56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikhail "Mike" Bouzko
Apr 24, 2018 -

Fields BMW South Orlando responded

We have a devoted staff, ready and willing to do their best to serve your automotive needs. I’m elated to discover that the experience you recently received confirmed this devotion. If there is any way we may better serve you moving forward, please feel free to communicate this to me. We sincerely appreciate your business. With many thanks, Luis Rios, General Manager.

February 24, 2018

Consistent great service by Autumn Sky I would like to recognize Nancy Hernandez service advisor at Fields South Orlando for her great attitude and smile. Several weeks ago our X3 had flat More

by AutumnSkye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
Apr 24, 2018 -

Fields BMW South Orlando responded

Our Team works hard to ensure our customers receive only the best experience. I’m thrilled they accomplished this on your recent visit. I will see to it that our Team continues to provide you with only the finest customer service in the future. We look forward to the opportunity to surpass your expectations. Respectfully, Luis Rios, General Manager.

December 18, 2017

Excellent Service again review by Autumn Sky Nancy Hernandez is to be commended again for her excellent customer service skills at Fields South Orlando. Our X3 was serviced in a timely manner. It More

by AutumnSkye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
Jan 18, 2018 -

Fields BMW South Orlando responded

Thanks for stopping by Fields BMW South Orlando! We are sincerely pleased to read your review of our location. We look forward to serving you at your next Service interval, or should you stop in to take advantage of your Fields Matters complimentary amenities. Thank you for being a valued customer. We appreciate your continued business. Sincerely, Luis Rios, General Manager.

November 03, 2017

Customer service Had an issue with my BMW and took it to the issue and Mr. Garret took the time to listen and see the issue, telling me that he was going to take care More

by Daniel Gonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Bowling
Jan 18, 2018 -

Fields BMW South Orlando responded

We are totally thankful for your patronage and your 5-Star assessment of our business! I’m elated that you had a magnificent Service experience here. Fields Matters Because You Matter. With appreciation, Luis Rios, General Manager.

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