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Fields BMW South Orlando

Orlando, FL

4.5
525 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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525 Reviews of Fields BMW South Orlando

December 22, 2016

Lease Transition If anyone is looking to purchase or lease a new vehicle, Fields BMW on Orange Blossom Trial is the place to go. My Sales Advisor went above and beyond More

by Candida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Fitzgerald, Mikhail Bouzko and Lisette
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you! A 5-star experience is what we strive to provide on every visit. If there is any way we may better serve your automotive needs, please let me know. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

December 21, 2016

New vehicle purchase Michelle M was a pleasure to work with. She was able to help me choose the right size and right price vehicle for my family. More

by Deepah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle M, Rachel R
Apr 17, 2017 -

Fields BMW South Orlando responded

We appreciate the feedback and are happy to hear you had an excellent experience. Thanks for choosing Fields BMW South Orlando! Fields Matters Because You Matter. Sincerely, Frank Fernandez, General Manager.

December 20, 2016

Order and Purchase Experience Ordered a new M4, ordering process was great, received car about 6 months later. Al Smith walked me thru the whole ordering process and again thru pur More

by Pilotguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Smith
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks for the kind feedback! It's always our pleasure to serve your automotive needs. Thanks again, Frank Fernandez, General Manager, Fields BMW South Orlando.

December 18, 2016

Best customer service I had BMWs for over a decade from New York New Jersey and nowFlorida and I have to say this is the best place to get a BMW the customer service is ama More

by Sandra Aponte MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Smith
Apr 17, 2017 -

Fields BMW South Orlando responded

Thanks so much! It is really our delight to serve your automotive needs. Best Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

December 18, 2016

Arm rest replacement Arm rest was damaged during prior service event. The service manager instructed me to return the vehicle for inspection and replacement. The dealershi More

by kdough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Service manager
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for leaving Fields a 5-Star rating of Fields BMW South Orlando! We appreciate your business and look forward to your next service interval. If you have any questions, or need anything further, please don't hesitate to give me a call at (407) 956-6300. Thanks again, Frank Fernandez, General Manager.

December 18, 2016

Great maintenance visit This dealership handled my service issue well and got me out the door quickly! They had pretty good coffee that was complimentary as well as some snac More

by Joey_BMW_M4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for your business! I’m delighted we made your experience an exceptional one! Kind Regards, Frank Fernandez, General Manager, Fields BMW South Orlando.

December 17, 2016

Excellent Was quick and the gentleman at the desk was professional and helpful and welcoming I was very satisfied of the service and I'll recommend this place t More

by Elias123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the person name
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you! We appreciate your business. I’m grateful we were able to provide you with an exemplary experience. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

December 17, 2016

Service It was a great visit for unexpected service. They saw me right away and serviced my car quickly. Everyone there is very friendly and knowledgeable. Th More

by Hannah7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Crenshaw
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you for your business here at Fields BMW South Orlando! I’m thrilled we were able to furnish you with an exceptional experience. Sincerely, Frank Fernandez, General Manager.

December 01, 2016

Pre-owned Jeep Trailhawk Car not clean and showed poorly. Didn't come to agreement and walked. Manager called later and accepted our offer. Had an appointment to pick up the More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David, Kerry
Apr 17, 2017 -

Fields BMW South Orlando responded

I hope this note finds you well. I certainly apologize, on behalf of our organization, for this bad experience – it sounds like it went from bad to worse. This is very disappointing to hear, but we hope you will give us another opportunity to make it up to you. Please feel free to reach out to me, as I would appreciate the opportunity to discuss this situation personally and work to restore your faith in our organization. You may reach me via email at frank.fernandez@fieldsauto.com or by phone at (407) 956-6300. Kind Regards, Frank Fernandez, General Manager.

November 24, 2016

Love my z4 Fayez is great. He got me a great deal on my car. He listens to your needs and doesn't try to push you in to something you don't need. When something More

by Jloper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fayez, Lissette
Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you! It is really our pleasure to serve your automotive needs. Sincerely, Frank Fernandez, General Manager, Fields BMW South Orlando.

Apr 17, 2017 -

Fields BMW South Orlando responded

Thank you! It brings our whole team at Fields BMW South Orlando great pleasure to attend to your automotive needs. Sincerely, Frank Fernandez, General Manager.

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