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Fields BMW South Orlando

Orlando, FL

4.4
528 Reviews

9750 South Orange Blossom Trail

Orlando, FL

32837

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528 Reviews of Fields BMW South Orlando

March 31, 2016

Everyone is friendly and professional! I always get wonderful treatment at this location. They are great in every way. I will return for service and sales. Gary has a fantastic team. More

by Gwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary and Nancy
May 10, 2016 -

Fields BMW South Orlando responded

We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Frank Fernandez, General Manager.

March 30, 2016

Great service .. Great service !! Great people. Nancy was extremely helpful. Will definitely use them again. They changed my tires, brakes and regular service with More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
May 10, 2016 -

Fields BMW South Orlando responded

Thank you, CC - this is definitely great to learn! Please don't hesitate to make me aware if there is any manner in which we may additionally supplement your current or future experience with us. Kindly, Frank Fernandez, General Manager.

March 30, 2016

Quick and Friendly This is exactly what i expect from a dealership. Everyone was kind, helpful, and engaging. I just moved to the area and am happy they are my local dea More

by Aydin Buday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
May 10, 2016 -

Fields BMW South Orlando responded

We are grateful to you for your kind remarks! I am glad to learn that you took pleasure in your recent visit! If there is anything we may do to serve your automotive needs in the future, please take a moment to reach out to me straight away. It is our pleasure to attend to your automotive needs. Best Regards, Frank Fernandez, General Manager.

March 27, 2016

Outstanding I called in the morning and Nancy Hernandez was extremely helpful and polite . She got me in the same day and out within hours. She did everything she More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez
Mar 28, 2016 -

Fields BMW South Orlando responded

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Frank Fernandez, General Manager.

March 26, 2016

Smoth It's was all as expected and promised. Staff was courteous and helpful. Job was finished in expected time. So in nut shell very smooth experience More

by Tmaahmed
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 28, 2016 -

Fields BMW South Orlando responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Frank Fernandez, General Manager.

March 20, 2016

Be Nice Wonderful service department. I couldn't have been happier with my BMW's service and really liked my service advisor. I was taken back by how rude the More

by SundayDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cershaw
Mar 22, 2016 -

Fields BMW South Orlando responded

Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made your experience great. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Thank you for making Fields BMW your automotive choice. Warm Regards, Frank Fernandez, General Manager.

March 18, 2016

Oil Change BMW Overall the dealership was easy to work with and the job was completed in a timely manner. My two points of feedback is that I was the dealership have More

by RSD19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Jesus, another driver.
Mar 22, 2016 -

Fields BMW South Orlando responded

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that parts of your experience didn’t meet your expectations. This is critical feedback and I would appreciate the opportunity to discuss your concerns in more detail. Please feel free to contact me directly at (407) 628-2100, or you may email me at frank.fernandez@fieldsauto.com. Thank you and I look forward to speaking with you. Kind Regards, Frank Fernandez, General Manager.

March 15, 2016

Awesome experience I recommend this dealership. Unlike Mercedez or Lexus they have different plans to work with your situation. I had a really bad negativity in the car More

by Juan12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Mar 22, 2016 -

Fields BMW South Orlando responded

Thank you, Juan12, and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. We appreciate both your kind words and your business. If there is any way we may better serve you moving forward, please let me know. Sincerely, Frank Fernandez, General Manager.

March 12, 2016

Service I brought my car in on a Saturday, and the team took great care of me and got my car in and out relatively quickly considering I had no appointment. More

by Gcos
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike & Gary
Mar 22, 2016 -

Fields BMW South Orlando responded

I appreciate your positive feedback about our dealership, Gcos. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Frank Fernandez, General Manager.

March 12, 2016

EXELLENT CUSTOMER SERVICE I went into the service center to maintenance my vehicle & as soon as i walked in the door Nancy Hernandez greeted me with a smile on her face and mad More

by Naiomi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Hernandez & Kevin (mechanic)
Mar 22, 2016 -

Fields BMW South Orlando responded

Thank you and what amazing news! I'm delighted you are enjoying the complimentary amenities we provide. I will be sure to pass your kind feedback along to both Nancy and Kevin, and share your wonderful words with our team. If there is any way we may further elevate your experience with us, please let me know how we may help. Best Regards, Frank Fernandez, General Manager.

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