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Fields BMW Winter Park

Winter Park, FL

4.6
775 Reviews
Call Dealership (407) 628-2100
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963 N Wymore Road

Winter Park, FL

32789

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775 Reviews of Fields BMW Winter Park

April 15, 2024

My service advisor Brandon Bermudez was exceptional! This dealership and service department is top notch! More

by markeo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bermudez
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Apr 15, 2024 -

Fields BMW Winter Park responded

We're so glad to know you had a top-notch experience with Brandon and our team at Fields BMW Winter Park! Thanks for the positive feedback, we appreciate it.

Helpful
March 04, 2024

Entire Service Team at Fields Bmw always professional with every aspect from dropping car to full explanations of Service to vehicle. More

by ctadlock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in Service
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Mar 04, 2024 -

Fields BMW Winter Park responded

We appreciate your kind words about our service team at Fields BMW Winter Park! It's great to know that you're satisfied with the professionalism and detailed explanations provided. Safe travels until we see you next time!

Helpful
March 03, 2024

Great place to bring your car for service. Excellent customer service from staff like Josh(service advisor). More

by WARRIORAL
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 04, 2024 -

Fields BMW Winter Park responded

We're glad to know you had a great experience with our service team, especially Josh! Thanks for choosing Fields BMW Winter Park and sharing your feedback. Safe travels!

Helpful
February 25, 2024

Always provided good service and description of repairs. Service manager it’s very pleasant and service More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 26, 2024 -

Fields BMW Winter Park responded

Chris, we're glad to know you've consistently received good service at Fields BMW Winter Park. Our team always aims for clear communication about repairs. Thanks for your feedback!

Helpful
February 24, 2024

Returning to Canada from my first driving trip to Florida. The service engine light came on near Winter Park on a Friday afternoon. Without an appointment, Kerry and her team at Fields BMW was able More

by PYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry
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Feb 26, 2024 -

Fields BMW Winter Park responded

We're glad to know our team at Fields BMW Winter Park was able to assist you promptly and efficiently, especially during your long drive. Thank you for trusting us with your vehicle and have a safe travel back home!

Helpful
February 18, 2024

They always do good work. . I appreciate the video they send summarizing the status of the car More

by Kevinandkim99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 19, 2024 -

Fields BMW Winter Park responded

Kevin, thank you for choosing Fields BMW Winter Park for your service needs and leaving us a five-star review! We are glad to hear you appreciate the video our team provides. See you next time!

Helpful
February 10, 2024

Marco Chavez is quick to respond and very professional. Made sure I had a loaner car and delivered car back to me. More

by harriett2165
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember by name.
Report | Print
Feb 12, 2024 -

Fields BMW Winter Park responded

We're glad to know that Marco was able to assist you promptly and professionally here at Fields BMW Winter Park. Ensuring our customers have a smooth experience is important to us, so we appreciate your feedback!

Helpful
February 07, 2024

Marco Chavez is a very professional and efficient Service Advisor. For almost 5 years Marco has been my Service Advisor and has always tried his very best to ensure that as a customer I am happy with the wor More

by Amb
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Chavez
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Feb 07, 2024 -

Fields BMW Winter Park responded

We're so glad to know that Marco has been providing you with top-notch service for almost five years at Fields BMW Winter Park. It's great to see he always goes the extra mile to ensure your satisfaction and answer all your questions. Thanks for rating us a perfect score!

Helpful
February 04, 2024

Kareem was very transparent on the service needed and its implications towards my end of lease return. More

by lfreitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Neal
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Feb 05, 2024 -

Fields BMW Winter Park responded

Thanks for the positive feedback! We're glad to know Kareem was able to provide you with clear and helpful service at Fields BMW Winter Park.

Helpful
January 24, 2024

Received great service. Late in returning loaner car without any issues at all. Satisfied customer here. More

by P
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kareeem
Report | Print
Jan 24, 2024 -

Fields BMW Winter Park responded

We're glad to know you had a great experience with us at Fields BMW Winter Park and that the loaner car process went smoothly. Thank you for your feedback, we appreciate it!

Helpful
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