Fields BMW Winter Park

I was there recently for annual maintenance a oil change and spark plugs, when the valet gave me my car it was misfiring and idling rough. Im not sure how that left your garage like that, nor do i expect t and spark plugs, when the valet gave me my car it was misfiring and idling rough. Im not sure how that left your garage like that, nor do i expect that my car to be handed back to me like that. I told my advisor and he immediately had it taken back to get resolved. On a previous visit for new tires, my wheel was all scratched up which james resolved. (Not thrilled they polished off the clear coat) i expect better care from the mechanics. When i bring my car in for service i dont expect to get it back with new problems. More

The service at Fields BMW has always been exceptional for myself over many years. I have leased and purchased Series 7 sedans for many years and have never been disappointed. My long term service advisor Jos myself over many years. I have leased and purchased Series 7 sedans for many years and have never been disappointed. My long term service advisor Josh Janz is always professional and efficient. Although no one likes to have their car serviced or repaired Josh always has excellent explanations and great communication that makes the process as pleasant as possible. Josh is one of the main reasons that I am in the process of buying a new 7 series car this week. More

I can't thank Alexis Serrano enough for his exceptional service at BMW Winter Park. On a previous visit, I had concerns about my brakes making a loud noise, but was told it was normal. However, Alexis took service at BMW Winter Park. On a previous visit, I had concerns about my brakes making a loud noise, but was told it was normal. However, Alexis took the time to listen to me and had the brakes properly checked. It turned out they were actually bad, and he ensured they were repaired. He also addressed an issue I was having with the side mirror sensors. Once again, he listened, checked thoroughly, and discovered a factory reset was needed, which resolved the problem. Alexis truly went above and beyond, even trying to get me out by 1 o'clock so I could pick up my granddaughters. His professionalism and attention to detail made the whole experience seamless, and I will definitely be asking for Alexis for any future repairs on my BMW X3. Thank you, Alexis, for your outstanding service! More

So glad I bought my car there and that I have it serviced there. Great people. there. Great people. More

The service attendant Alex did exactly the service that needed to be done in a timely and professional manner. needed to be done in a timely and professional manner. More

My service advisor Brandon Bermudez was exceptional! This dealership and service department is top notch! This dealership and service department is top notch! More

Entire Service Team at Fields Bmw always professional with every aspect from dropping car to full explanations of Service to vehicle. with every aspect from dropping car to full explanations of Service to vehicle. More

Great place to bring your car for service. Excellent customer service from staff like Josh(service advisor). Excellent customer service from staff like Josh(service advisor). More

Always provided good service and description of repairs. Service manager it’s very pleasant and service Service manager it’s very pleasant and service More

Returning to Canada from my first driving trip to Florida. The service engine light came on near Winter Park on a Friday afternoon. Without an appointment, Kerry and her team at Fields BMW was able Florida. The service engine light came on near Winter Park on a Friday afternoon. Without an appointment, Kerry and her team at Fields BMW was able diagnose the issue and provided a few options for my BMW. Left my car for repair over the weekend and drove home on Tuesday. Ultimate driving experience and ultimate service experience. Thank you Kerry and Fields BMW!!! More