
Fields BMW of Daytona
Daytona Beach, FL
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Brandon is an outstanding service manager. The consummate professional. He kept me in the loop and stayed with me right up to the point where he escorted me to my car. professional. He kept me in the loop and stayed with me right up to the point where he escorted me to my car. More
I just went in to have a recall taken care of. The staff was friendly and attentive. They washed the car, plus gave me a full video of the (free) inspection they did of the entire car. My *only* complaint ( was friendly and attentive. They washed the car, plus gave me a full video of the (free) inspection they did of the entire car. My *only* complaint (which is a tiny one) is that the coffee bar they have closes at 2pm (they take appointments for hours after that). Since there are the same number of appointments after 2 as before, I'm not sure what the logic is there. Otherwise, everything was pretty fantastic. More
We purchased a 2018 330i on a Saturday, worked with Humberto and then continued to work with Humberto for an exceptional experience to negotiate the accepted monthly lease payment for my 2021 228iGC!! Humberto and then continued to work with Humberto for an exceptional experience to negotiate the accepted monthly lease payment for my 2021 228iGC!! I could not have asked for a better experience! Thank you to Humberto and the Fields BMW of Daytona team! More
Absolutely the ultimate car-buying experience! Our expectations were exceeded at every step of the process! Our salesperson, Jack Adams has been superb - personable and knowledgeable. Brittani effor expectations were exceeded at every step of the process! Our salesperson, Jack Adams has been superb - personable and knowledgeable. Brittani effortlessly made the paperwork and financial aspects smooth and painless! We won't hesitate to recommend Fields BMW of Daytona. More
Check -n is overly cumbersome, but service and results after that truly exceptional! First time having my car serviced at this dealer. I will know what to expect next time. after that truly exceptional! First time having my car serviced at this dealer. I will know what to expect next time. More
I was kept informed of the status of the repair. Repair was done properly. The use of the loaner xar was important. Friendly service with care was done properly. The use of the loaner xar was important. Friendly service with care More
Ah, a great experience indeed. All seems well with our Certified Pre Owned BMW. This is only the third time we had done business with Fields so we are not “Lifers” to your company and the very first CPO Certified Pre Owned BMW. This is only the third time we had done business with Fields so we are not “Lifers” to your company and the very first CPO vehicle we have ever purchased. I must say I was greatly concerned about some electrical glitches in the very beautiful vehicle. So far all is going well and if I should encounter the instrument panel shaking in a most weird way again I shall try to do a video as it seems almost unbelievable even to myself. Dave Gilbert is a perfect asset to your company. Imagine a Representative that actually listened to my concerns and with out cracking up at the weirdness as I explained them. My Husband had a difficult time containing himself when I first told him of the quiver in the center of the panel. Dave is most professional on all levels and most detailed. Some times it takes a serious fellow to pay such attention. All of the employees at your Dealership seem to go promptly about their business. In a more normal situation and as the Pandemic starts to hide its ugly face I am certain we will encounter more smiles as we continue to do business with Fields. Thank you and do take care. Leadership starts at the top and I'm certain this is happening in Management as it has filtered down well. Do take care and stay safe. Thank you! More
Customer service is exceptional. I never mind having to bring my car in for service! Dave is my go to guy. Friendly, experienced and knowledgeable. bring my car in for service! Dave is my go to guy. Friendly, experienced and knowledgeable. More
My salesman Gabriel was so very helpful and patient in finding the car that was the best fit for me. He was very polite, friendly and went above and beyond in finding the perfect car for me. He is the bes finding the car that was the best fit for me. He was very polite, friendly and went above and beyond in finding the perfect car for me. He is the best I have ever worked with. More