Fields BMW of Daytona

Sales and Customer Service Excellence We just purchased our sixth or seventh BMW from the Daytona Beach facility. The dealership excels at both their sales and service divisions. Our sales We just purchased our sixth or seventh BMW from the Daytona Beach facility. The dealership excels at both their sales and service divisions. Our salesperson for years now has been Diane Karel. She has been a gem to work with always trying to find exactly what we're looking for and steering us wisely in our choices. This last purchase was somewhat challenging. We knew what we wanted, but there were not one to be found in anyone's inventory that matched what we wanted. Diane was able to find a vehicle that was scheduled to be built that had everything we were looking for and was able to put our name on that vehicle even though it was scheduled to be delivered to another dealer. The vehicle was delivered and prepped for pick up within the time frame we were given. Even though we had owned two of the same model previously Keith Rudnicky covered the features of the vehicle with us, which turned out to be very valuable, a lot of new features had been added since the last one. The entire purchase experience has always been good and this visit was no different. The other thing that keeps us coming back is the Service department. We have never had to have a vehicle repaired, but we do maintain routine and scheduled vehicle maintenance there and that has always been a positive experience. Fields has been excellent from sales to service. More

Wonderful service! Matt Hoffmann is the main reason I continue going to Daytona BMW for years even after I relocated to Jacksonville. His compassion, patience, and relia Matt Hoffmann is the main reason I continue going to Daytona BMW for years even after I relocated to Jacksonville. His compassion, patience, and reliabably is what makes him a great person to work with. Love my car and and wouldn't go anywhere else!😊 More

Love my BMW X5 Great dealership. Always helpful. We have purchased several BMW’s from this dealership. We will continue to purchase and service our vehicle there. Great dealership. Always helpful. We have purchased several BMW’s from this dealership. We will continue to purchase and service our vehicle there. Sales staff are wonderful More

Couldn’t ask for mote Great service, provided in a very prompt and professional manner. I cannot think of a better experience in any other dealer/brand. Truly exceptional s Great service, provided in a very prompt and professional manner. I cannot think of a better experience in any other dealer/brand. Truly exceptional service. More

Fabulous with an omelet on top. My estimated expense was just under $200. However, my bill was zero. Fields provided a loner vehicle, breakfast & remedied my car. I am pleased with m My estimated expense was just under $200. However, my bill was zero. Fields provided a loner vehicle, breakfast & remedied my car. I am pleased with my purchase and service. More

Recall I went this time to the dealer because of a recall on both my X5 and 325CI, staff is very friendly and helpful especially Patty at the front desk, bo I went this time to the dealer because of a recall on both my X5 and 325CI, staff is very friendly and helpful especially Patty at the front desk, both cars had to stay for a few hours so I got to use a loaner, while at the dealer the X5 gar a starting issue which they took care of and at a very reasonable price, all I have to say is thank you Fields BMW of Daytona for your help and your great customer service,. More

Awesome service From the time I arrived the service I received was fantastic. In and out and Patti is so wonderful. She is so professional and such a sweet lady. I re From the time I arrived the service I received was fantastic. In and out and Patti is so wonderful. She is so professional and such a sweet lady. I really enjoy speaking with her and she treats me like family. I like when I call and she remembers me just by me saying my first name. She asks about my boys and it’s great. Always takes great care of my car and it’s iso fast when I arrive. Thanks for such great quality care! More

Always Great Customer Sevice BMW again set themselves apart with truly phenomenal customer service. This visit was smooth, everything completed prior to the promised time and the BMW again set themselves apart with truly phenomenal customer service. This visit was smooth, everything completed prior to the promised time and the customer service representative was able to ensure my service warranty, although expired by two days, was honored. Honest, sincere customer service is hard to find now days, except for Fields BMW. Thank you! More

Flat Tire The tire blew but I was able to drive home and 10 miles to you guys the next day . I called Jason who gave me a fair price for a new tire . As soon as The tire blew but I was able to drive home and 10 miles to you guys the next day . I called Jason who gave me a fair price for a new tire . As soon as I arrived Jason took the car and had two new tires and aligned in a reasonable amount of time . More

Service 2017 X3 Excellent omelette, got in and out quickly even though I arrived early. I enjoyed viewing all the vehicles on the lot...great variety and a large sel Excellent omelette, got in and out quickly even though I arrived early. I enjoyed viewing all the vehicles on the lot...great variety and a large selection. More