Fields BMW of Daytona

Excellent service Everyone was pleasant and helpful Had trouble submitting the rebate info on line and called for help and got it. Kendra took as much time as needed to Everyone was pleasant and helpful Had trouble submitting the rebate info on line and called for help and got it. Kendra took as much time as needed to get it done More

Out of warranty service [Oil Change] I have been coming to Fields for a number of years for in and out of warranty service and as always I'm very happy with this tea;ership. I have been coming to Fields for a number of years for in and out of warranty service and as always I'm very happy with this tea;ership. More

Check up and service I have had my cars serviced at Daytona dealership for many years. Tony was the service manager, now Jason set up service. Very professional, prompt, a I have had my cars serviced at Daytona dealership for many years. Tony was the service manager, now Jason set up service. Very professional, prompt, and service completed. I dropped car off on date previous to my appt for my convenience...everything made nice for me. Car was ready to go at appointed time... More

Friendly and competent staff at all levels. Everyone at Fields is helpful and friendly. Although our service advisor is new to us, he was accommodating and thoughtful. We have been friends wit Everyone at Fields is helpful and friendly. Although our service advisor is new to us, he was accommodating and thoughtful. We have been friends with Mr. DeCarlo for a number of years. He and his staff are the reason we keep returning to BMW. Our questions and concerns are always handled to our complete satisfaction. We will miss Tony Girgus, our former advisor, but are so happy for him in his new position. Sincerely, The Ciccarellos More

Unforseen Car Repair ..NOT a Problem!! A check engine light illuminated on my car and I brought it in for service on a Monday morning. We all believed that the problem would only require a A check engine light illuminated on my car and I brought it in for service on a Monday morning. We all believed that the problem would only require a change in O2 sensor, etc. Fields does a tremendous job of making ANY wait very comfortable with the great amenities available in the showroom. I did not mind waiting for the two hours as I was able to charge my phone and have a really delicious cookie. Unfortunately, an unforeseen issue came up, requiring a new catalytic converter. And my service manager advised me that it would not be in stock until Thursday. Very quickly, my service manager Jason arranged a loaner vehicle for me and I was on my way. He apologized profusely for the delay but as a 'rational person", I knew that he could not control the situation. But he made my experience so much better with his concern, apology and the loaner car. He did a terrific job and when I returned on Thursday to pick up my car, he thanked me yet again for my patience. He was great and is a great service representative for BMW! More

very satisfied customer As above. Very satisfying experience. No need to go elsewhere for service. Professional and courteous staff streamlining the process from start to As above. Very satisfying experience. No need to go elsewhere for service. Professional and courteous staff streamlining the process from start to finish. Highly recommended ! More

Massage included! Fantastic experience, easy check in, and soon as I sat in the lounge I was offered a chair massage which. Was great. Has some fresh squeezed OJ, then Fantastic experience, easy check in, and soon as I sat in the lounge I was offered a chair massage which. Was great. Has some fresh squeezed OJ, then was given a ride to my work since it was going to take a bit longer than expected. The driver was cordial, and gave me his card which I called to get a ride back. My car was ready by 5pm fresh out of the car wash. More

Superb service My service advisor, Jason is always helpful, as are all the service staff. My experiences have always been a pleasure. I have owned 3 BMWs, and still, My service advisor, Jason is always helpful, as are all the service staff. My experiences have always been a pleasure. I have owned 3 BMWs, and still, have two of them. More

Always feel soecial When I go there , my car gets the attention that is needed . Never no more than is needed. And that’s why I happy to go there for service. When I go there , my car gets the attention that is needed . Never no more than is needed. And that’s why I happy to go there for service. More

Above and Beyond Jason the service rep has been extraordinary. His customer service, friendliness, and knowledge base has turned me to a lifetime customer. Thank you a Jason the service rep has been extraordinary. His customer service, friendliness, and knowledge base has turned me to a lifetime customer. Thank you and I look forward to coming back. More