Fields BMW of Daytona

Inspection of air conditioner & regular maintenance Air conditioning issue was addressed to my satisfaction after problem was detected and options were clearly explained in an easy to understand manner. Air conditioning issue was addressed to my satisfaction after problem was detected and options were clearly explained in an easy to understand manner. Employees were polite and professional. More

Car repairs Was having problems with starting car brought to dealership 3 times but hopefully finally fixed electrical problems can be so difficult to figure out Was having problems with starting car brought to dealership 3 times but hopefully finally fixed electrical problems can be so difficult to figure out I think this is the fix More

Oil change Quick check in and wait time. Dave was very friendly and attentive. Had broken mirror and when guy washed car he loosened it so it fell off as I was l Quick check in and wait time. Dave was very friendly and attentive. Had broken mirror and when guy washed car he loosened it so it fell off as I was leaving dealer More

Customer Service Stars!! Matt & Jason went out of their way to ensure we were taken care of in the fastest and most efficient way. They kept in contact to give us updated stat Matt & Jason went out of their way to ensure we were taken care of in the fastest and most efficient way. They kept in contact to give us updated status reports and made us feel like we mattered. There is a difference between dealerships and we will continue to deal with Fields of Daytona, even though we live in Jacksonville! Worth the drive! More

Great service One of my best service experiences. Everything was completed in a timely manner. From the time I arrived until I departed all of the employees were One of my best service experiences. Everything was completed in a timely manner. From the time I arrived until I departed all of the employees were professional and courteous. More

Great customer service Service rep (Patti) accommodated my request to expedite an unexpected service bulletin incorporation (A/C related) during routine maintenace appointme Service rep (Patti) accommodated my request to expedite an unexpected service bulletin incorporation (A/C related) during routine maintenace appointment. She was extremely helpful. Great job. More

Service Patti is the best BMW service adviser in all of Central Florida. It's like giving your car to a family member. Very trustworthy and honest, quick and Patti is the best BMW service adviser in all of Central Florida. It's like giving your car to a family member. Very trustworthy and honest, quick and efficient. Top shelf customer service. Everyone is extremely courteous. More

Service New servixe manager dave was excellent... the service was good and timely... dave arranged for car to be brought to me.... i was vrry pleased with the New servixe manager dave was excellent... the service was good and timely... dave arranged for car to be brought to me.... i was vrry pleased with the entire process! This is my 3rd bmw in the past 6 years bought from fields! More

Excellent Service. Vehicle picked up and returned to my office. Driving well after service. All questions answered and all issues resolved. Will service agai Service. Vehicle picked up and returned to my office. Driving well after service. All questions answered and all issues resolved. Will service again in about 6 months. More

Treated like I was only car being repaired Unfortunate circumstances put me at Fields BMW. I struck a raccoon with my new M3 and knocked oil cooler off dumping all oil on I-95 at 1:30 in the Unfortunate circumstances put me at Fields BMW. I struck a raccoon with my new M3 and knocked oil cooler off dumping all oil on I-95 at 1:30 in the morning. The tow truck driver delivered me to the dealer about 6:30 A.M. some employees were starting to filter in and immediately started taking care of me. By 7 A.M. Pattie Rennie took charge and started mechanics on my car before their 7:30 start time . These folks worked to trouble shoot problems and came up with diagnosis. New motor! For the next 23 days Pattie kept me informed of insurance matters, ordering new motor and installing it. The engine replacement was beyond outstanding. It looked and ran like it did the day I bought it. The engine compartment looked like it was brand new. No scuff marks not even scratch marks on ANY bolts. This was a very demanding repair. The professional and personal conduct they gave me was without a doubt the best dealer experience I have ever had, and I have bought many new cars in my 64 years. If you need anything when it comes to service please consider Fields BMW. They even cook breakfast for you while you wait!! You will not be disappointed. More