Fields BMW of Daytona

Great customer service Service rep (Patti) accommodated my request to expedite an unexpected service bulletin incorporation (A/C related) during routine maintenace appointme Service rep (Patti) accommodated my request to expedite an unexpected service bulletin incorporation (A/C related) during routine maintenace appointment. She was extremely helpful. Great job. More

Service Patti is the best BMW service adviser in all of Central Florida. It's like giving your car to a family member. Very trustworthy and honest, quick and Patti is the best BMW service adviser in all of Central Florida. It's like giving your car to a family member. Very trustworthy and honest, quick and efficient. Top shelf customer service. Everyone is extremely courteous. More

Service New servixe manager dave was excellent... the service was good and timely... dave arranged for car to be brought to me.... i was vrry pleased with the New servixe manager dave was excellent... the service was good and timely... dave arranged for car to be brought to me.... i was vrry pleased with the entire process! This is my 3rd bmw in the past 6 years bought from fields! More

Excellent Service. Vehicle picked up and returned to my office. Driving well after service. All questions answered and all issues resolved. Will service agai Service. Vehicle picked up and returned to my office. Driving well after service. All questions answered and all issues resolved. Will service again in about 6 months. More

Treated like I was only car being repaired Unfortunate circumstances put me at Fields BMW. I struck a raccoon with my new M3 and knocked oil cooler off dumping all oil on I-95 at 1:30 in the Unfortunate circumstances put me at Fields BMW. I struck a raccoon with my new M3 and knocked oil cooler off dumping all oil on I-95 at 1:30 in the morning. The tow truck driver delivered me to the dealer about 6:30 A.M. some employees were starting to filter in and immediately started taking care of me. By 7 A.M. Pattie Rennie took charge and started mechanics on my car before their 7:30 start time . These folks worked to trouble shoot problems and came up with diagnosis. New motor! For the next 23 days Pattie kept me informed of insurance matters, ordering new motor and installing it. The engine replacement was beyond outstanding. It looked and ran like it did the day I bought it. The engine compartment looked like it was brand new. No scuff marks not even scratch marks on ANY bolts. This was a very demanding repair. The professional and personal conduct they gave me was without a doubt the best dealer experience I have ever had, and I have bought many new cars in my 64 years. If you need anything when it comes to service please consider Fields BMW. They even cook breakfast for you while you wait!! You will not be disappointed. More

Appreciate the Service They acknowledge the service needed and have always helped in any way possible. Patti is my representative and she is knowledgeable and most professi They acknowledge the service needed and have always helped in any way possible. Patti is my representative and she is knowledgeable and most professional. Much appreciated. More

Great Service Patty Rocks.. great customer service. I had a problem with my original service, she got my problem corrected. Each time I go there I get great servi Patty Rocks.. great customer service. I had a problem with my original service, she got my problem corrected. Each time I go there I get great service More

Great service Service was prompt, friendly, and professional. Car was well washed and the waiting room was great. I would definitely return here for future car serv Service was prompt, friendly, and professional. Car was well washed and the waiting room was great. I would definitely return here for future car services. More

Convertible top Jason did a great job communicating on the repair and the workmanship was very good on the repair. The only disappointment was the price of the BMW pa Jason did a great job communicating on the repair and the workmanship was very good on the repair. The only disappointment was the price of the BMW parts that are very expensive. The parts pricing would keep me from buying another BMW More

Love Jack at BMW of Daytona! My Husband always takes my car Lucy in for her check ups. We love the warm greeting we get, the loan of a car to keep us from tying up both our days w My Husband always takes my car Lucy in for her check ups. We love the warm greeting we get, the loan of a car to keep us from tying up both our days with appt, to drop off car pick up. And we love that Jack always takes time even on his lunch to pop in and say hi to us. The show room is always clean, and the service is excellent. Thank you for your outstanding service. More