Back

Fields BMW of Daytona

Daytona Beach, FL

4.9
817 Reviews

1050 N. Tomoka Farms Rd.

Daytona Beach, FL

32124

Directions

By Type

Showing 817 reviews

May 16, 2018

Excellent The car was detailed very good and the new service advizor Pettie Rannie was very helpful in providing excellent service. In the future we look forw More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pettie Rannie
May 30, 2018 -

Fields BMW of Daytona responded

We truly appreciate you recognizing our Team’s hard work and dedication. Thank you for choosing Fields BMW of Daytona. Please let us know if there is anything further we may do to enrich your forthcoming experiences with our Team. Fields Matters Because You Matter. Warm regards, Steve McDonald, General Manager.

May 15, 2018

Tire blow out Had an emergency tire blowout and managed to drive my car to the Daytona location. The staff was attentive and super friendly , they resolved my issue More

by jimmy67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Abromavage
May 30, 2018 -

Fields BMW of Daytona responded

Our Team is fervent in providing our customers with an incredible experience, such as yours. We will continue to demonstrate this dedication, as was reflected in your most recent experience with our Team. Thank you for your business. It is a joy to serve your automotive needs. All the best, Steve McDonald, General Manager.

May 15, 2018

Customer Service!!!! Fields unsurpassed customer service and expertise make this a go to dealership location for all of our BMW purchase and service needs. Very highly re More

by BruMo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Abromavage, Service Advisor
May 30, 2018 -

Fields BMW of Daytona responded

I will share your kind words with our Staff, thank you! We are delighted to have exceeded your expectations. The next time you stop by, please ask for me and let me know if there is any way our team may further improve on your ownership. It is truly a joy to serve you. Many thanks, Steve McDonald, General Manager.

May 15, 2018

Amazing Jason was great, he was very helpful and was very detailed and was full of respect. He was very timely to respond to my emails or returning phone call More

by Ashgopher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason abromavage
May 30, 2018 -

Fields BMW of Daytona responded

We appreciate your superb evaluation of your experience with our Team Member, Jason! Thank you for choosing Fields BMW of Daytona. It is our goal to ensure you continue to receive only the highest quality experience in the future. Kind thanks, Steve McDonald, General Manager.

May 10, 2018

Stay away if you have no warranty for your car then stay away from this place , rip off !!! no respect to loyal BMW customers , ruined brand reputation More

by bmwfannomore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Earl Koffler
May 30, 2018 -

Fields BMW of Daytona responded

I’m terribly sorry for the poor customer relations. I would like to discuss your experience further, if possible. I am delighted to review your visit and experience and work hard on an agreeable solution. Please contact me at your earliest convenience at (386) 274-1200 or smcdonald@fieldsauto.com. I look forward to the chance of restoring your trust in our Dealership. With sincere thanks, Steve McDonald, General Manager.

April 24, 2018

Exceptional customer service Tony Girgus is an asset to the dealership. He’s always been friendly and attentive and has had the customers best interest in mind. I have been deali More

by JOToole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Girgus
Apr 24, 2018 -

Fields BMW of Daytona responded

We welcome your thoughtful praise of our Team’s hard work and dedication. I will be certain our Team receives your delightful feedback. If we may improve on your future experiences in any way, please feel free to reach out to me directly. With appreciation, Steve McDonald, General Manager.

April 24, 2018

Great Service Pattie exceeded my expectations with the ability to get my car done as quick as they could! I will always go back to Pattie! Thank you! More

by Zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pattie Rennie
Apr 24, 2018 -

Fields BMW of Daytona responded

It’s a boost for our Team to learn of great experiences like yours, thank you! I’ll be certain to share your kind words with our Staff. We are thankful for your business and are committed to providing you with an incredible experience on every visit. Fond regards, Steve McDonald, General Manager.

April 23, 2018

Consistently Excellent Service Chris and his service staff have consistently given us excellent service in a timely professional manner. We have been a customer for over 10 years a More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Girgus, Earl Koffler
Apr 24, 2018 -

Fields BMW of Daytona responded

It undoubtedly enriches our Team, whenever we encounter pleasing feedback, such as this. Thank you! I’ll be sure to deliver your kind admiration to our Team and let them know they made a difference on your visit. We look forward to serving you in the future. In appreciation, Steve McDonald, General Manager.

April 22, 2018

Tony was grear Tony was amazing as usual in service. Reasonable and clean. Did what I needed done and nothing else. Timing was great. Very efficient. Lovely 3 kids. More

by manoj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in service
Apr 24, 2018 -

Fields BMW of Daytona responded

We’ll be sure to let our Team know how pleased you were with your experience here at Fields BMW of Daytona, thank you! It is always a great pleasure to serve your automotive needs. We look forward to the opportunity to better serve you in the future. Kind thanks, Steve McDonald, General Manager.

April 06, 2018

Terrible games I attempted to buy a car here. I started off the purchase experience with telling them I did not want to play the no more games to car dealerships p More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee
Apr 24, 2018 -

Fields BMW of Daytona responded

Thank you for your review. I hope this note finds you well. I certainly apologize, on behalf of our organization, for this terrible experience. It sounds like your visit went from bad to worse. Providing outstanding customer service is our number one priority and I would appreciate the opportunity to speak with you, to turn this situation around and address your visit in more detail. I will also be addressing this feedback with our Team. I will work to personally restore your faith in our Dealership. You may reach me by phone at (386) 274-1200, or by email at smcdonald@fieldsauto.com. Thank you and I look forward to speaking with you. Best regards, Steve McDonald, General Manager.

...
59
...