
Fields BMW of Daytona
Daytona Beach, FL
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Top Notch Service Department It wouldn't be fair of me to do an overall rating for the dealership. I have always had exceptional and honest experience with the service department It wouldn't be fair of me to do an overall rating for the dealership. I have always had exceptional and honest experience with the service department, Christopher, Tony and David. My feelings about the sales management is a totaly different opinion and I would rather not get into that again. More
Exceptional Buying a BMW, or servicing one, at Fields is always a pleasant experience. Their sales staff went beyond our expectations to make our purchase a plea Buying a BMW, or servicing one, at Fields is always a pleasant experience. Their sales staff went beyond our expectations to make our purchase a pleasant experience. KC, Roger, Victoria, and Brittani, were all friendly and professional in their demeanor. Each of them played an important role in our transaction, and each of them knew their product and the true value of excellent customer service. More
Great service from Fields BMW of Daytona Beach I purchased three new tires and had some service work performed. The service staff were professional and addressed my needs very well. My vehicle requ I purchased three new tires and had some service work performed. The service staff were professional and addressed my needs very well. My vehicle required some additional warranty work and the service manager went out of his way to give me a loaner car without me having to ask for one. This really helped me out. Very satisfied. More
Didn’t Expect THAT! Bought a new car and was 100%’not expecting to do so. Matt really worked hard to put us in a car. Yay for Matt and thanks as well to everyone who sup Bought a new car and was 100%’not expecting to do so. Matt really worked hard to put us in a car. Yay for Matt and thanks as well to everyone who supported the sale with humor and Professionalism. More
Great buying experience Roger is a great salesman. Very professional & personable! Need more inventory at this location. Definitely would recommend everyone to buy & service Roger is a great salesman. Very professional & personable! Need more inventory at this location. Definitely would recommend everyone to buy & service their BMW's at Field's of Daytona More
Certified pre-owned BMW X1 No run arounds, clear and concise information about the vehicle. Excellent communication through all channels: telephone, email and texting. This al No run arounds, clear and concise information about the vehicle. Excellent communication through all channels: telephone, email and texting. This allowed the purchase process to be speedy thus, minimizing any delays. More
Great experience Once again, Tony exceeded all expectations. I was only there for an oil change. I was greeted in a friendly and courteous manner, and the car was se Once again, Tony exceeded all expectations. I was only there for an oil change. I was greeted in a friendly and courteous manner, and the car was serviced in no time. It is truly a pleasure to schedule and work with Tony. He is certainly a professional, and an asset to your service department. More
Amazing Experience! Went to two other dealerships before going to Fields BMW. I drove 3 hours from West Palm Beach, and was so happy I did! Did all the negotiating over t Went to two other dealerships before going to Fields BMW. I drove 3 hours from West Palm Beach, and was so happy I did! Did all the negotiating over the phone, before heading north. Gabe Albok and the dealership kept their word and did exactly what they said they would do, the other two dealerships did not! More
Oil service with an upsell Went in to an oil service Got a call upselling me on my service advising of my need for tires - none of which need to be done immediately.. Would Went in to an oil service Got a call upselling me on my service advising of my need for tires - none of which need to be done immediately.. Would have considered replacing the one that needs replacing earliest were it not for the cost of the accompanying wheel alignment that was truly ridiculous Went elsewhere to have the work done More
Understood my problem Your Service Advisor Jason understood my problem and was quick in taking care of my cars needs. I would definitely recommend not only the dealership Your Service Advisor Jason understood my problem and was quick in taking care of my cars needs. I would definitely recommend not only the dealership but also Jason. The way I say and heard the professionalism of all the service writers during my visits impressed me. PS: The baked goods at the customer service area were excellent also. Great job More