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Fields BMW of Daytona

Daytona Beach, FL

4.9
819 Reviews

1050 N. Tomoka Farms Rd.

Daytona Beach, FL

32124

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Showing 819 reviews

August 15, 2015

would drive 3 hours again for Matt Hoffmans help again !! I drove from Tampa to Daytona because the dealerships here where so terrible. My experience from my first call with Matt Hoffman at BMW Fields of Day More

by Morganprevatt24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoffman ,
Sep 01, 2015 -

Fields BMW of Daytona responded

Thank you so much, Morganprevatt24! We are happy you had such a fantastic experience here! Our goal is to give all our customers in both Service and Sales that type of experience. We appreciate your kind words and your business! Best Regards, Steve McDonald, General Manager.

August 08, 2015

Fantastic purchase experience I had the good fortune of having Matt Hoffman answer my call about a used car advertised at another Fields dealership. Matt answered all my questions More

by BC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hoffman
Sep 01, 2015 -

Fields BMW of Daytona responded

Thanks, BC! It's great to have Matt as part of an amazing team. We appreciate your kind feedback and your continued business. Sincerely, Steve McDonald, General Manager.

July 31, 2015

Arnie Gralnick made buying my BMW easy. Arnie Gralnick showed me the car, demonstrated the car, let me test drive the car and answered all my questions professionally and ethically. At no ti More

by Go Bucks!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnie Guilrich
Sep 01, 2015 -

Fields BMW of Daytona responded

That's fantastic! That's the kind of experience we strive for every day. I will make sure to pass along the kudos to Arnie and our team. Thank you for your pleasant remarks and for your continued business. Warmest Regards, Steve McDonald, General Manager.

July 29, 2015

This was actually a pleasant experience! I have always hated the car-buying experience, but I have had a change of heart. Thanks to Jack Adams this time was different. It actually turned out More

by Pegmat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Adams
Sep 01, 2015 -

Fields BMW of Daytona responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to the group you mentioned. Best Regards, Steve McDonald, General Manager.

July 27, 2015

Impressive! From the moment we arrived at the dealership and until we drove off in our new car we were treated in a very professional manner from everyone we deal More

by Happy BMW Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Grasso, KC Ozut
Sep 01, 2015 -

Fields BMW of Daytona responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Steve McDonald, General Manager.

July 26, 2015

Top Notch Dealership!! We were there looking for an X5 for my mother that I saw online and after that day I wished I had bought my car there. After 5-10 mins of browsing, Le More

by TdiSunty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Grasso
Jul 27, 2015 -

Fields BMW of Daytona responded

Congratulations to both you and your mother on your purchase and thank you for choosing Fields BMW! We're pleased and grateful that we were able to exceed your expectations. We're also happy that you enjoyed the complimentary amenities! If there is anything else that we may do to improve your ownership experience, please let me know. Welcome to the Fields BMW Family! Warmest Regards, Steve McDonald, General Manager.

July 23, 2015

Very disappointing experience at Fields Bmw of Daytona I stopped in at Fields BMW with my fiancée to test drive a new 2 Series and 3 Series BMW. I am in the market for a new car since the transmission is g More

by Harryjbmw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom (didn't get his last name)
Jul 27, 2015 -

Fields BMW of Daytona responded

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. I apologize that you had this experience and behavior like this is not tolerated at Fields BMW or within the Fields Auto Group. We've taken the necessary measures to ensure that this doesn't happen again and I encourage you to contact me directly. I will be happy to do my best to turn this situation around for you. You may reach me by phone at (386) 274-1200 or via email at smcdonald@fieldsauto.com. Again, I apologize for the experience you had at our location and I look forward to speaking with you and hopefully restoring your faith in our dealership. Sincerely, Steve McDonald, General Manager.

July 19, 2015

Best car buying experience! Best car buying experience I've ever had! Matt Hoffmann was great to work with and made the process so easy. Matt is a true professional and showed me More

by aharris2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Hoffmann
Jul 21, 2015 -

Fields BMW of Daytona responded

Thank you for your business and for your excellent feedback! We are happy you had such a great experience here! We try to give all our customers in both Service and Sales that type of wow factor. Best Regards, Steve McDonald, General Manager.

July 18, 2015

Best Sales, Genius, Technical & Finance Personnel at Fields My wife and I met Lee Grasso, KC Ozut, Brendan Smith, and William Ortis this morning at Fields. Lee and the other team members were outstanding. We More

by jimngail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Grasso, KC Ozut, Brendan Smith, and William Ortiz
Jul 21, 2015 -

Fields BMW of Daytona responded

Thank you for your delightful feedback and congratulations to both you and your wife on your beautiful new BMW! The pleasure is ours! Next time you both stop in for a car wash and some ice cream be sure to swing by my office to say "hello" or to let me know if I can do anything to enhance your ownership experience! Best Regards, Steve McDonald, General Manager.

June 29, 2015

First purchase The entire staff at Fields BMW were more than helpful and knowledgeable in helping with our purchase. We were dreading the car shopping experience but More

by CynthiaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy grasso
Jun 30, 2015 -

Fields BMW of Daytona responded

Congratulations on your purchase and welcome to the Fields family! I'm happy we were able to make the experience enjoyable for you. If there is anything else we may do to enhance the quality of your ownership, please let me know. Thank you for choosing Fields! Sincerely, Steve McDonald, General Manager.

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