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Fields Chrysler Jeep Dodge RAM Asheville

ASHEVILLE, NC

4.6
593 Reviews

255 Smokey Park Highway

ASHEVILLE, NC

28806

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593 Reviews of Fields Chrysler Jeep Dodge RAM Asheville

May 01, 2014

Ken Bradenburg is a great customer service person When I called to make an appointment to possibly have our starter changed on our 2002 Dodge,I spoke to Ken Bradenburg. He asked me what the problem wi More

by melodylatimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bradenburg
April 30, 2014

Service - What Service? I brought my truck in at 11.00 am, as arranged, for a basic service and a brake check. I was told that I would be called within the hour to let me kn More

by Kenross
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Colette
May 15, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Dear Ken, My name is Stephanie and I am the Internet Coordinator here at Skyland Auto Group. I am sorry to hear you had a negative experience with us. I am aware about the staff shortage the day of your service and changes within our service department, and it has been a challenging situation for the manager who is working on setting things right. With three service advisors out that day - which was an unforeseen circumstance - our service department was not able to rectify your truck's issue that day and communicate with you as you would have liked. I have brought this review to our manager Matthew Garren's attention, who said he and Scott did speak to you that day about the situation and explained it as best they could. They did take your opinion into strong consideration and are sorry for the inconvenience this caused you. Please contact Matthew if you have any further concerns. Thank you for your time. Stephanie

April 19, 2014

Purchase of New Dodge Grand Caravan I was contacted about my interest in trading for a new vehicle. My wife and I were received by a freindly and welcoming Sales Department staff. More

by theronrumsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
Apr 24, 2014 -

Fields Chrysler Jeep Dodge RAM Asheville responded

Thank you Theron and Sandy for your review - we really appreciate you taking the time to share it, and we are very happy to hear you had a positive experience with our dealership and with Brad. We wish you all the best with your new vehicle, and we look forward to seeing you again. All the best, Stephanie Miller Internet Coordinator @ Skyland Auto Group

April 19, 2014

Jeremy made the purchase process a easy and quick. I have never had a car purchase go so smooth. I would go back to this dealership and was impressed with Jeremy and also Harrison. They brought the ca More

by mtow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Shea
April 17, 2014

Stellar! I just bought my second vehicle from Skyland Atuomotive and let me tell you Jeremy made the process so easy. Everything was ready by the time I got th More

by amberfisher33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam King, Jeremy Shea
April 15, 2014

Brad Belcher Was very pleased with the price of the car. Everything about the car was explained to me.Brad was very kind and helpful in answering all my questions. More

by debplem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
April 14, 2014

1st New Car Purchase The reason i have gave such a all around great rating on everything from the car to the service of Skyland Automotive .Will be because i was taking ca More

by nichole1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
April 02, 2014

Encore Performance My wife and I just purchased our second vehicle from Brad Belcher at Skyland Automotive. This experience was as successful and as satisfying as the f More

by MichaelHorton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
April 01, 2014

Brad Belcher was a great guide throughout the process of buying my Jeep Grand Cherokee Overland. He took the time to talk to me in order to fully understand exactly what I needed in a car, what I was lookin More

by SarahBroberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
March 18, 2014

Brad was great to work with. He took the time necessary to answer my questions. He did exactly what he said he would. I would recommend Brad to anyone looking to buy a car. More

by bamccutchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Belcher
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