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Fields Jaguar Land Rover Volvo Madison

Madison, WI

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rated
22 Reviews

504 E Badger Rd

Madison, WI

53713

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Showing 22 reviews

December 02, 2022

Never contacted us back about the car. We emailed, called and messaged over this and their site. VERY poor to say. More

by gmamicro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None as nobody contacted us back
Dec 06, 2022 -

Fields Jaguar Land Rover Volvo Madison responded

I'm very disappointed to see this feedback. This is not at all the timely and responsive professionalism we pride ourselves on, and I sincerely apologize for any oversight in communication. If you're willing, I would like the opportunity to offer my assistance. Unfortunately, I won't be able to locate your contact information without a name, so please give me a call and I'll make sure to get back to you soon. Thank you, Derek Stackhouse - Sales Manager - (608) 443-3600

November 26, 2022

Very nice clean dealership with extremely helpful sales team. I would shop there again for my next purchase More

by rhanson1104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Thompson
Nov 28, 2022 -

Fields Jaguar Land Rover Volvo Madison responded

Thank you for the great review! We appreciate your support and hope to see you back again at Fields Volvo Cars Madison. Safe travels!

August 03, 2022

We arranged a visit to the Volvo Dealership to look at PHEVs. Of course, nobody has them in the lot, but we wanted to use any existing S60, S90 and XC60 whether PHEV or not as a proxy. They did have an More

by Cube
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vogel
Aug 03, 2022 -

Fields Jaguar Land Rover Volvo Madison responded

I want to apologize for not delivering a follow-up regarding your requests. It's disappointing that we lost your business, but your feedback will be used to help our team improve for future customers. If there is ever anything we can do for you down the road, please never hesitate to give me a call. Thank you, Derek Stackhouse - Sales Manager - (608) 443-3600

February 24, 2022

Scott did an excellent job! Very knowledgeable and energetic. Would definetly contact him again for future purchases! We are loving the Disco! More

by T Bone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 25, 2022 -

Fields Jaguar Land Rover Volvo Madison responded

Congratulations on your purchase! We are delighted that Scott and the team took such great care of you and earned your terrific feedback. Thank you from all of us at Fields Volvo Cars Madison!

December 22, 2021

Painless, nice people to deal with. Our sales person Scott very knowledgeable of the vehicle we ere purchasing. Other staff was very professional as well. More

by Na
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Chris
Dec 22, 2021 -

Fields Jaguar Land Rover Volvo Madison responded

It is great to hear from you! Thank you for the five-star review of Fields Volvo Cars Madison. We are happy that Scott and our team were helpful during the purchase of your vehicle. Congratulations, and enjoy the holidays!

November 24, 2021

Had Complimentary Checkup and ended up with all four tires lowered to 30 pounds. The recomended pressure is 36 pounds. They lowered tire pressure set off my sensors. The recall was performed without an More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 01, 2021 -

Fields Jaguar Land Rover Volvo Madison responded

Rob - Thank you for coming to Fields Volvo Cars Madison for your recall repairs. I'm glad to hear that your door is working, but I apologize for any issue with your tire pressure. Please give me a call so I can ensure your concerns have been addressed. Matt Hall - Service Manager - (608) 443-3600

November 04, 2021

the sales person Christopher was the best experience I have ever had. I am 80 years young so you know I have had other sales people in my time More

by greatpyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher from Fields Volvo Cars Madison
Nov 04, 2021 -

Fields Jaguar Land Rover Volvo Madison responded

It makes us happy that Christopher helped you have the best purchase you've had! Thanks for taking the time to review Fields Volvo Cars Madison!

Nov 04, 2021 -

greatpyr responded

Christopher went out of his way to help me. If anyone of your sales people deserve a raise it is him. I have told some of my friends about your dealership, hoping they come to you

October 08, 2021

Anton and the rest of the staff I worked with are always so pleasant and helpful. Of course, very knowledgeable and I know my car is in good hands. I always recommend the dealership. More

by Cherylwhitwam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anton
Oct 11, 2021 -

Fields Jaguar Land Rover Volvo Madison responded

It means so much to hear that you know your vehicle is in good hands when Anton and the Fields Volvo Cars Madison team are taking care of you! Thank you tremendously for recommending us, and we look forward to your next visit, Cheryl!

September 28, 2021

Did everything right. Everyone was very helpful. Very pleased. Service was performed without a hitch. Really liked that they washed my vehicle prior to returning it to me. More

by jmazz1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthon
Sep 28, 2021 -

Fields Jaguar Land Rover Volvo Madison responded

Thanks for the kudos! We are happy to hear the Fields Volvo Cars Madison team was able to assist you successfully, they will also be happy to hear you appreciated the car wash. We are grateful to have earned your business and hope to see you again next time. Safe travels!

July 23, 2021

Went into the dealership to inquire about an F type R and no one acknowledged us even though there were 3 sales people. Their loss. More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Jul 26, 2021 -

Fields Jaguar Land Rover Volvo Madison responded

I'm so sorry to read about your recent visit. We expect all of our guests to be welcomed to our dealership with five-star service and I apologize that we missed the mark. If you're willing to give us another chance, would you please give me a call? I would be glad to personally assist you. Derek Stackhouse - Sales Manager - (608) 443-3600

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