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Fields Mazda Asheville
Asheville, NC
617 Reviews
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Showing 617 reviews
June 28, 2025
I had a scheduled appointment for oil change and tire rotation and arrived 30 minutes early. Zachary seemed annoyed with my early arrival and repeated to me multiple times that he would need to wait unt rotation and arrived 30 minutes early. Zachary seemed annoyed with my early arrival and repeated to me multiple times that he would need to wait until my scheduled time to take my car up to service. Also I never received a video prior to the technician starting my service or any explanation of my tires wear or condition? Zachary kept referring to me and my significant other as Mr and Mrs Shepherd…when he had no knowledge of who the person was with me nor did he bother to ask! The service was completed, but there was no feeling of good customer service, no rather as my significant other stated “this is the most boring dealership I’ve ever been to” … no one seemed happy in their job or glad to serve us: More
by mshepherd0619
Employees Worked With
Zachary - Service
June 27, 2025
Dealt with saleswoman all day yesterday via text. Went to look at CRV at 6 pm. Only drove around the parking lot. Liked car but had to get with my credit union this morning and I wanted to drive it Went to look at CRV at 6 pm. Only drove around the parking lot. Liked car but had to get with my credit union this morning and I wanted to drive it a farther distance. The manager wanted a deposit. I offered $100. He said he had to have $500. Fast forward to this morning. I began texting sales at 7:14. Wasn’t called back until 9:42. Told car was still available!! Drove there and they said it just sold for $500 MORE than I was going to pay. Seriously, completely sold it out from under me. Good luck Mr. Fields. I hope your other 71 dealerships don’t act like this :( More
by Tammydelynn
Employees Worked With
Brittany and Office Mgr
June 27, 2025
Excellent service and professionalism. The car is running great at this time. I am totally impressed with the work that has been done on my car. Will return again read the initials. The car is running great at this time. I am totally impressed with the work that has been done on my car. Will return again read the initials. More
by kalonab51
Employees Worked With
Jax Putnam
June 17, 2025
It was a pleasure. The team there allows the cars features to sell the cars - no high pressures, no smooth talkers. Full service. Seems well stocked as I had in mind The team there allows the cars features to sell the cars - no high pressures, no smooth talkers. Full service. Seems well stocked as I had in mind what I wanted & they had it. Both Tyler & John as all we met were informative, helpful, polite, enjoyable to work with. Loving the car !!!!!!!!!!! Cx-50 hybrid …. It’s really nice 😎 More
by Loveofparks
Employees Worked With
Tyler, John
June 15, 2025
Brittany at Fields Mazda was amazing to work with. She was professional and friendly, stayed in contact throughout the transaction, followed through with everything she committed to and made the car b She was professional and friendly, stayed in contact throughout the transaction, followed through with everything she committed to and made the car buying experience a positive experience. More
by wlaliberte
Employees Worked With
Brittany and Chris
June 11, 2025
If you are buying a used car please have to car checked from the front to the back. I have had my cx-5 for two years and I have had big issues with this car and some are not covered by the warranty. from the front to the back. I have had my cx-5 for two years and I have had big issues with this car and some are not covered by the warranty. More
by melissacarland
Employees Worked With
na
June 05, 2025
Brittany was great to work with. She was very knowledgeable, courteous, and not at all pushy. She made sure my experience was the best it could be. She was very knowledgeable, courteous, and not at all pushy. She made sure my experience was the best it could be. More
by Scott
Employees Worked With
Brittany Riddle
