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Fields Mazda Asheville

Asheville, NC

Overview
Reviews
4.8
486 Reviews
Call Dealership (828) 667-5213
View Awards

255 Smokey Park Hwy

Asheville, NC

28806

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Showing 486 reviews

April 25, 2024

Was told my service would take between 30 minutes to an hour, after two hours of waiting I went to the front desk and the service desk worker said they were waiting on authorization from me for additional More

by joshuaburchfield99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Garcia, Todd Rhodes
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Apr 26, 2024 -

Fields Mazda Asheville responded

Joshua, I'm sorry to read about your experience. We aim for efficiency and clear communication, so it's disappointing to see we've missed the mark during your visit. I understand how frustrating this can be and would like an opportunity to make things right. Please reach out at a time that works best for you so we can discuss further. Thank you, Todd Rhodes - General Manager - todd.rhodes@fieldsauto.com

Helpful
April 24, 2024

Excellent and speedy customer service here today and always. It is a pleasure to deal with the people at Fields Mazda. More

by gzarina49
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
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Apr 25, 2024 -

Fields Mazda Asheville responded

We're delighted to know you've had consistently excellent experiences with our team at Fields Mazda. Thanks for your kind words about our customer service!

Helpful
April 23, 2024

Very professional and nice I would recommend Kevin as a sales man he is a good man More

by Erik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
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Apr 23, 2024 -

Fields Mazda Asheville responded

Erik, thank you for recommending Kevin and leaving Fields Mazda a five-star review! We hope you enjoy the ride.

Apr 23, 2024 -

Erik responded

Thank you sir I will pass along to as many people as I can, come there and buy a car

Helpful
April 19, 2024

Great service by Brittany and the finances part went smoothly. Out of the door in less than 3 hours! More

by Spencer Nay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Riddle; Kyle Piluso
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Apr 22, 2024 -

Fields Mazda Asheville responded

We are glad to hear that Brittany and the team made your purchasing process efficient. Thank you for choosing Fields Mazda!

Helpful
April 11, 2024

Nick was helpful, knew what he was talking about, and got me the car I wanted. More

by treebytheriver
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Apr 11, 2024 -

Fields Mazda Asheville responded

Congrats on your new car! We are so glad that Nick was helpful throughout the buying process. Thanks for choosing Fields Mazda!

Helpful
April 10, 2024

Working with Brent at Fields was a very positive experience. He was very helpful, answered all my questions , replied to texts and calls quickly. Love my new Mazda CX 5! More

by Phyllis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Apr 11, 2024 -

Fields Mazda Asheville responded

Phyllis, we're so glad to know you had a positive experience with Brent at Fields Mazda! It's great that he was able to assist you promptly and thoroughly. Enjoy your new Mazda CX-5!

Helpful
April 10, 2024

Excellent quality service! Very easy to communicate and deal with from check in to check out. Thank you Jax! More

by Gene2024
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Devin, Dzioba
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Apr 10, 2024 -

Fields Mazda Asheville responded

We're delighted to know you had a great experience with us at Fields Mazda! Your positive feedback about Jax and our team is much appreciated. Thank you for choosing us!

Helpful
April 06, 2024

Second trip to this dealer and replaced a 2021 cx5 with a 2024. Got a good deal on both trips. Sales person was very helpful on both trips and everything was well organized at the dealership More

by Rag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr garces was salesperson
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Apr 08, 2024 -

Fields Mazda Asheville responded

We're glad to know you had a positive experience on both of your visits to Fields Mazda! It's great that our sales team was able to assist effectively and everything went smoothly. Enjoy your new 2024 CX5, we appreciate the support!

Helpful
April 05, 2024

the service team was very professional. They kept me fully informed about what they were doing every step of the way. their time estimates were close enough to be taken seriously. More

by mikefrierman
Recommend Dealer
Yes
Employees Worked With
Jax in Service Dept
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Apr 08, 2024 -

Fields Mazda Asheville responded

Mike, we appreciate your feedback about our service team at Fields Mazda. We're glad to know that you found them professional and communicative throughout the process. Thanks for sharing!

Helpful
March 28, 2024

From start to finish, I felt they treated us with respect!! Gage, our salesman was very knowledgeable and no pressure!! Offices were very welcoming and clean. More

by smlander2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage and Todd, plus a couple others?
Report | Print
Mar 28, 2024 -

Fields Mazda Asheville responded

We're glad to know you felt respected and welcomed at Fields Mazda! That's the type of service we always strive to provide, so it's great that Gage was able to assist you without any pressure. Thanks for your feedback, we appreciate it!

Helpful
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