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Fields Mazda Asheville

Asheville, NC

4.8
602 Reviews

255 Smokey Park Hwy

Asheville, NC

28806

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Showing 602 reviews

February 09, 2024

Very efficient service department and helpful staff. Scheduling was easy and was able to get a prompt appointment. More

by jackson3388
Recommend Dealer
Yes
Employees Worked With
Devin
Feb 09, 2024 -

Fields Mazda Asheville responded

We're glad to know you found our service department efficient and scheduling easy at Fields Mazda. We appreciate your feedback, thanks for choosing us!

February 08, 2024

Professional, polite, respectful and competent. Best dealership I have ever dealt with .And I am old. More

by Ariovistus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin
Feb 08, 2024 -

Fields Mazda Asheville responded

We're delighted to know that you had a positive experience with us at Fields Mazda! We appreciate your kind words about our professionalism and respectfulness. Thank you for choosing us as your dealership of choice!

February 05, 2024

Kevin was great to work with! I’m very happy with my new car! Thanks! More

by Cortney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Graces
Feb 05, 2024 -

Fields Mazda Asheville responded

Cortney, we are happy that you enjoyed working with Kevin at Fields Mazda! Thank you for your business and five-star review. Safe travels in your new car!

February 04, 2024

It was a pleasure buying my CX-50 at Fields Mazda. From my salesperson Brittany, to both Kevins and managers Josiah and Kayla, they all made me feel like I was part of their family. They were all very More

by Ms Ani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany, Kevin, Josiah, Kevin, Kayla
Feb 05, 2024 -

Fields Mazda Asheville responded

Ani, we're delighted to know that Brittany, Kevin, and the rest of our team at Fields Mazda made your car-buying experience a pleasant one. Thanks for choosing us! Enjoy your new Mazda CX-50!

January 31, 2024

If you need a new or used car run and see Alec he was awesome why you ask because he listens to his customers then tells them what he truly can do to help, he truly help me and appreciate his honesty, I More

by Suesue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec
Feb 01, 2024 -

Fields Mazda Asheville responded

Sue, it's great to know that Alec provided you with such a positive experience at Fields Mazda. We always strive for honesty and customer satisfaction. Thanks for choosing us!

January 28, 2024

Thorough, knowledgeable and helpful. Was good experience no pressure and let us make our decision love this car More

by Waltjohnsondeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Merrill and Kevin
Jan 29, 2024 -

Fields Mazda Asheville responded

Walt, we're glad to know you had a good experience at Fields Mazda and that our team was able to help without any pressure. Enjoy your new car!

January 25, 2024

Gage was a motivated seller without being pushy. I got a MUCH better interest rate going through Mazda rather than my credit union. Dimitri very clearly explained the breakdown of my financing and o More

by mikeyfugginawesomesauce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Dimitri
Jan 25, 2024 -

Fields Mazda Asheville responded

We're delighted to know that Gage and Dimitri provided you with a smooth experience at Fields Mazda! It's great to see our team was able to secure a favorable interest rate for you. Thanks for the shoutout, we appreciate it!

January 21, 2024

Jax is always courteous, polite, even tempered, knowledgeable, and customer centric. You rarely find two of these qualities in a customer service representative, and yet he has all of them. I look More

by sparkienyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Belcher for sales and Jax for service . Both are highly customer centric and excellent at their jobs.
Jan 22, 2024 -

Fields Mazda Asheville responded

We're delighted to know that Jax's courteous and knowledgeable service made your experience at Fields Mazda a positive one. We truly appreciate the kind words, and we'll be sure to share them with our team!

Jan 22, 2024 -

sparkienyc responded

Thank you. More than "kind" , let me clarify. My words are accurate/spot on. I raise them to the attention of management at this time , and from previous service encounters, so they can act upon them. Most times in life , we gravitate , focus, and measure the number of problem over a period of time and/or resolving the issue. When no issues are reported or trending flat, we sit back and coast, rather than conduct an analysis of the positive trend to identify what is working, what protocols are in place, what individuals are responsible or more so, what are these individuals doing to go the extra mile to consistently exceed customer expectations. Fell free to contact me. My email, as I learned you do not have it , is sparkienyc@gmail.com.. Thank you for your time . JP Dellamanna

January 20, 2024

Sales associate Kevin was knowledgeable and professional. He spent time with us familiarizing us with the car and features. Sales manager and finance manager were considerate of our time and helpful with our More

by Efclauss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gracie and Kevin in finance.
Jan 22, 2024 -

Fields Mazda Asheville responded

We're glad to know that Kevin and our team at Fields Mazda were able to provide you with a knowledgeable, professional experience. We appreciate your feedback and are here if you need anything else!

January 20, 2024

From start to finish, Devin was informative of every step, answered all our questions along the way, as we also engaged in some social conversation. A wonderful experience…Thank you! More

by Suebrian2010
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin, Dimitri, Kevin
Jan 22, 2024 -

Fields Mazda Asheville responded

We're so glad to know that Devin provided you with a wonderful experience at Fields Mazda. It's great to have such informative and engaging team members! Thanks for your review, we appreciate it!

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