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Fields Mazda Asheville

Asheville, NC

4.8
600 Reviews

255 Smokey Park Hwy

Asheville, NC

28806

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Showing 600 reviews

June 30, 2023

Cordial people, engaged, knowledgeable and hard working, high energy to complete the transaction on time More

by Peter Bruce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Merrill, Kevin and Todd
Jul 03, 2023 -

Fields Mazda Asheville responded

This is exactly the kind of feedback we hope to hear from our customers! Thanks for sharing this praise for the Fields Mazda Team, Peter. Safe travels!

June 29, 2023

Quality people. Good information exchange. Fair fees and smooth transaction once you get a certified check in hand. They held a car for us and we are grateful. More

by Mazda rocks
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gage and Amanda
Jun 30, 2023 -

Fields Mazda Asheville responded

Thank you for the great review! We're glad to hear that our team at Fields Mazda provided great and informative service that helped make your car-buying experience easy. We appreciate your business and hope you enjoy your new ride!

June 26, 2023

Had an oil change and tire rotation at new facility. Very professional and quick service. Very satisfied. More

by peronm14
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Putnam
Jun 27, 2023 -

Fields Mazda Asheville responded

Happy customers make us happy, and we're thrilled our team delivered prompt and efficient service! Thanks for choosing Fields Mazda for your oil change and tire rotation!

June 24, 2023

Everyone we dealt with was very professional, courteous and knowledgeable! We would recommend them to our friends! Everyone walked us through our new car lease and explained everything and answered all o More

by Terry Edgar
Recommend Dealer
Yes
Employees Worked With
Randy Perry, Tony Sellers, Kevin Brazanskas
Jun 26, 2023 -

Fields Mazda Asheville responded

Terry, thank you for the review! We are so glad to hear that you had a successful purchase experience working with us. Drive safely, and we hope to see you back again at Fields Mazda!

June 24, 2023

I love that there were no hidden fees or up charges at Fields Mazda. The salesman was very knowledgeable and truly went above and beyond to help me get what I wanted. A+++ More

by Lauradfromnc
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Merrill
Jun 26, 2023 -

Fields Mazda Asheville responded

Thank you, Laura! We're so glad to hear that you had a positive experience at Fields Mazda. Our team is dedicated to providing transparent and helpful service. Enjoy your new vehicle and feel free to reach out if you need any further assistance!

June 23, 2023

Overall good experience Professional staff Service was good New facilities are top notch Love the Mazda products More

by larry83porsche
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Devin and Amanda
Jun 26, 2023 -

Fields Mazda Asheville responded

Thank you for the positive feedback! We're so glad to hear that you had a good experience at Fields Mazda and enjoyed our top-notch facilities. We appreciate your support and hope to see you again down the road!

June 21, 2023

Very professional, took their time and there was no pressure from the salesperson or the finance manager. It was one of the best dealerships I ever found More

by SHARVEY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Merrill
Jun 22, 2023 -

Fields Mazda Asheville responded

We're so glad to hear that you had a pressure-free experience at Fields Mazda. We strive to provide the best service possible, and we appreciate your feedback. Have a great day! - The Fields Mazda Team

June 17, 2023

Wait time was under 1 hour for my service. Last appointment I waited almost 2 hours for an oil change. So that’s an improvement More

by jedihobbit1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 19, 2023 -

Fields Mazda Asheville responded

We're glad to hear that your recent service experience at Fields Mazda was quicker than your previous visit. Thank you for taking the time to leave us a review, and we appreciate your feedback. If there's anything else we can do for you in the future, please don't hesitate to reach out! Jason Mclean - Sales Manager - (828) 667-5213

June 16, 2023

Great service, nice people. Kevin did a great job explaining my options and helping me get the exact vehicle I wanted, and did his best to keep it within the payment that I requ More

by Roguethomas1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
Jun 19, 2023 -

Fields Mazda Asheville responded

We're so glad to hear that you had a great experience at Fields Mazda. Kevin is a valuable member of our team, and we'll be sure to pass along your kind words. Thank you for choosing us, and enjoy your new vehicle!

June 12, 2023

Had to have my car towed in. Took a week just to diagnose the problem. That is unacceptable service. Service manager Jax was polite and helpful throughout the ordeal. More

by Tdc4mrc4
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jax
Jun 13, 2023 -

Fields Mazda Asheville responded

Thank you for your feedback. It's disappointing to hear about your negative experience with our service department. However, I am glad to know that Jax was able to assist you during this process. We strive to provide all of our customers with quality service in a timely manner and we apologize for any inconvenience caused by the delay. Please feel free to contact me directly if there is anything else we can do for you or your vehicle. Thank you, Greg Melikian - General Manager - 8286675213

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