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Fields Mazda Asheville

Asheville, NC

4.8
614 Reviews

255 Smokey Park Hwy

Asheville, NC

28806

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Showing 614 reviews

June 21, 2023

Very professional, took their time and there was no pressure from the salesperson or the finance manager. It was one of the best dealerships I ever found More

by SHARVEY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Merrill
Jun 22, 2023 -

Fields Mazda Asheville responded

We're so glad to hear that you had a pressure-free experience at Fields Mazda. We strive to provide the best service possible, and we appreciate your feedback. Have a great day! - The Fields Mazda Team

June 18, 2023

Wait time was under 1 hour for my service. Last appointment I waited almost 2 hours for an oil change. So that’s an improvement More

by jedihobbit1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 19, 2023 -

Fields Mazda Asheville responded

We're glad to hear that your recent service experience at Fields Mazda was quicker than your previous visit. Thank you for taking the time to leave us a review, and we appreciate your feedback. If there's anything else we can do for you in the future, please don't hesitate to reach out! Jason Mclean - Sales Manager - (828) 667-5213

June 16, 2023

Great service, nice people. Kevin did a great job explaining my options and helping me get the exact vehicle I wanted, and did his best to keep it within the payment that I requ More

by Roguethomas1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
Jun 19, 2023 -

Fields Mazda Asheville responded

We're so glad to hear that you had a great experience at Fields Mazda. Kevin is a valuable member of our team, and we'll be sure to pass along your kind words. Thank you for choosing us, and enjoy your new vehicle!

June 12, 2023

Had to have my car towed in. Took a week just to diagnose the problem. That is unacceptable service. Service manager Jax was polite and helpful throughout the ordeal. More

by Tdc4mrc4
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jax
Jun 13, 2023 -

Fields Mazda Asheville responded

Thank you for your feedback. It's disappointing to hear about your negative experience with our service department. However, I am glad to know that Jax was able to assist you during this process. We strive to provide all of our customers with quality service in a timely manner and we apologize for any inconvenience caused by the delay. Please feel free to contact me directly if there is anything else we can do for you or your vehicle. Thank you, Greg Melikian - General Manager - 8286675213

June 11, 2023

Had a great experience with Fields Mazda and salesman, Gage! I originally purchased a car from Fields and decided to upgrade and Gage went above and beyond for me from day 1. Him and the Fields team were More

by Jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Kevin
Jun 12, 2023 -

Fields Mazda Asheville responded

We're thrilled that Gage, Kevin, and the Fields Mazda team went above and beyond to find you the perfect car, Jimmy! Your review means a lot to us and we will make sure to pass on the kind words. Safe travels, and we hope to see you again down the road!

June 11, 2023

Kevin was an amazing sales person. Very knowledgeable and professional! Highly recommend Kevin and Field Mazda of Asheville! More

by Denisehbrown14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin has n sells and Kevin in finance
Jun 12, 2023 -

Fields Mazda Asheville responded

Denise, thank you for taking the time to share your five-star experience with us at Fields Mazda of Asheville! We're thrilled to hear that Kevin was knowledgeable and professional when helping you with your car purchase. Thanks for recommending us, and we are wishing you safe travels in your new vehicle!

June 08, 2023

Nice facility with knowledgeable staff - the service on my Mazda was completed quickly and the bill was reasonable- I would recommend this service department More

by beroth55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Writer
Jun 08, 2023 -

Fields Mazda Asheville responded

We're thrilled to hear that you had a positive experience with us here at Fields Mazda! We take pride in our knowledgeable staff and are glad that you found the service on your Mazda to be completed quickly and at a reasonable cost. Thank you for recommending our service department.

June 04, 2023

I liked Kevin's style, not pushy, listened to what we wanted and kept us informed and we got the car we wanted! More

by Hebrank_04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Amanda
Jun 05, 2023 -

Fields Mazda Asheville responded

Thank you for the review! We appreciate the kind feedback about Kevin and we hope to see you again at Fields Mazda. Safe travels!

May 29, 2023

Great staff, great facility, great customer service, definitely making sure everything is right. Very pleasant and overall an exceptional buying experience. More

by Tb.letsride
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Merrill
May 30, 2023 -

Fields Mazda Asheville responded

We're thrilled to hear about your exceptional experience here at Fields Mazda. Our team takes pride in providing great staff, facility, and customer service, and we are glad that we left the right impression. Thank you for shopping with us and we hope to see you back!

May 28, 2023

Every step of the process was pleasant from the entire team. Each person was honest, friendly and knowledgeable. More

by John K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Gage, Todd and Kevin
May 31, 2023 -

Fields Mazda Asheville responded

We're glad you enjoyed working with us, John! Our team is also happy to have provided you with a friendly and informative purchasing process. We thank you for trusting Fields Mazda with your business and wish you safe travels on the road ahead. Enjoy the new ride!

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