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Fields Mazda Asheville

Asheville, NC

Overview
Reviews
4.8
600 Reviews
Call Dealership (828) 667-5213
View Awards

255 Smokey Park Hwy

Asheville, NC

28806

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Showing 600 reviews

March 30, 2023

Everyone was courteous and prompt. The service took the approximate time expected. See ya in 5000 miles. More

by arleneprice
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Report | Print
Mar 31, 2023 -

Fields Mazda Asheville responded

We're happy to hear our team provided you with an efficient and friendly vehicle service! Thanks for trusting Fields Mazda with your business. We look forward to seeing you again (in 5000 miles)!

March 22, 2023

Great service. Their service dept. is always honest, polite, courteous, helpful and prompt. The bonus car wash added at end of service adds a nice touch to their e More

by Terry
Recommend Dealer
Yes
Employees Worked With
Jax
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Mar 23, 2023 -

Fields Mazda Asheville responded

Terry - Thank you for leaving Fields Mazda this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service and we are glad that you enjoyed the car wash. Have a great day and keep us in mind for any future needs!

March 20, 2023

Great experience! Great service! An easy and smooth car buying process. gage was knowledgeable and very helpful More

by Alisonmeszaros16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, Shufelt
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Mar 20, 2023 -

Fields Mazda Asheville responded

Alison, your review means a lot to us! Thank you for choosing Fields Mazda and for sharing your support. We wish you many safe and happy miles in your new car!

March 20, 2023

Great service. Nice waiting area with snacks & drinks. Quick in and out. They washed my car and it looked so go I almost didn't recognize it. :) More

by Tjochetz
Recommend Dealer
Yes
Employees Worked With
Jax
Report | Print
Mar 21, 2023 -

Fields Mazda Asheville responded

It's our pleasure to provide a welcoming waiting area and efficient service! And we're over the moon we could do such a great job on the car wash. Thanks for all your support of Fields Mazda!

March 16, 2023

I’m very happy with the service at Fields Mazda. I will definitely recommend them for your next service. Thank you so much Jax! More

by luciene.stewart
Recommend Dealer
Yes
Employees Worked With
Jax
Report | Print
Mar 16, 2023 -

Fields Mazda Asheville responded

Thank you for the review! We are thrilled to hear that Jax delivered such a successful experience. Drive safely, and we hope to see you back again at Fields Mazda!

March 16, 2023

Amazing dealership. Amazing people. Excellent customer service top notch experience. Fields all the way. Yes More

by Jojo42771
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lewis
Report | Print
Mar 17, 2023 -

Fields Mazda Asheville responded

We are glad to hear that our team has provided top-notch experiences. Thank you for working with us, Jojo!

March 14, 2023

Jax was very helpful and answered my questions with clarity and thoroughness. I felt well taken care of and am confident in the service I can expect from Fields Mazda. Since I was there to have my car More

by elanmartin
Recommend Dealer
Yes
Employees Worked With
Donna
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Mar 15, 2023 -

Fields Mazda Asheville responded

Thank you for your confidence in the Fields Mazda service team! We love to see five stars on our page, and we'll be sure to pass this feedback along to Jax. Until next time!

March 13, 2023

The dealer's rules about accepted forms of payment made it impossible to complete the deal over the weekend. I know there are reasons for management decisions like this, but I was forced to leave without a More

by Crock_pot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher
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Mar 13, 2023 -

Fields Mazda Asheville responded

I am sorry to hear that we were not able to make a deal. We strive to make the purchasing process go smoothly, and we never intend to inconvenience our guests. I would appreciate the chance to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Best, Jason Mclean - Sales Manager - (828) 667-5213

Mar 14, 2023 -

Crock_pot responded

Oh, we made a deal. The salesman was great. It was just the process. I had to make another trip over there (120 miles) with my downpayment to take delivery of the car because of the restrictions imposed by the dealer. It's just not convenient, and never would I have imagined it would take that long, or my pre-approved financing from home would be rejected. People should be advised to bring a stack of Benjamins for their downpayment if they haven't done business there before. Otherwise, we like the car, the price was fair, and we hope to get a lot of use out of it.

Mar 16, 2023 -

Fields Mazda Asheville responded

I understand you are frustrated with your buying experience. I am very sorry if our team was not more transparent regarding our policies prior to your arrival. We never intend to inconvenience our customers, and we will keep this feedback in mind moving forward. Thank you, Greg Melikian - General Manager - 8286675213

March 02, 2023

The Fields Mazda team executed their service in a timely and seem less fashion. The new Mazda showroom / service area is impressive. More

by cathyrkeith
Recommend Dealer
Yes
Employees Worked With
Jax
Report | Print
Mar 02, 2023 -

Fields Mazda Asheville responded

Thank you for the 5-star review of Fields Mazda! Have a great day!

February 24, 2023

Both Kevin B and Kevin G were very knowledgeable and helpful. Kevin G took a Good amount of time showing us the vehicle and answering a bunch of questions. We appreciated his patience with us, if we More

by mjb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
Report | Print
Feb 27, 2023 -

Fields Mazda Asheville responded

It is awesome to hear that the two Kevins made a great team! Thank you for working with us all at Fields Mazda. We are here to help with any of your future vehicle needs!

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