Fields Mazda Asheville

worked very quickly and got my vehicle done in a very good amount of time. good communication and very nice people to talk to. gave all information asked and were very polite good amount of time. good communication and very nice people to talk to. gave all information asked and were very polite More

Christina at Fields Mazda was absolutely amazing! She was very knowledgeable in her product and could answer every question I had! I will purchase vehicles in the future from her. If you want an exce She was very knowledgeable in her product and could answer every question I had! I will purchase vehicles in the future from her. If you want an excellent experience ask for Christina! More

As always has been my experience at this dealership, they treat me with respect. How did they do that? They work with me to make an appointment that works for me, they provide a car when I ask for one, if I treat me with respect. How did they do that? They work with me to make an appointment that works for me, they provide a car when I ask for one, if I can’t wait for the service my car, and they finish the service on time. They’re courteous AND they wash my car for me while it’s there! But seriously it’s just a good experience, every time I leave my car for service and every time I buy a car. I have bought two cars from them over the past 10 years and the next one I will likely buy from them again. More

I would but from them again, very pleased with the service. Can not say enough good things about Kevin Garces and Taylor Gilbert! service. Can not say enough good things about Kevin Garces and Taylor Gilbert! More

I worked with Mrs. Mann and she was very patient she was understanding and she helped me get loaners even though I didn't agree on certain type of cars offered. She wor Mann and she was very patient she was understanding and she helped me get loaners even though I didn't agree on certain type of cars offered. She worked edquately to get my car back as soon as she could. Even though they had my car for staffing teasons. I promise if you need a loaner or if you need some help with anything i recommend finding Rebekah Mann. She is the new service manager! Awesome lady!! More

Took my car in for a diagnostic appt, I was literally the first person in the shop and it still took 3 hours. The first guy I encountered was rude and dismissive. The second guy was nicer, but I only saw him first person in the shop and it still took 3 hours. The first guy I encountered was rude and dismissive. The second guy was nicer, but I only saw him twice in 3 hours. Paid more than $100 more for the exact same service/part than I was originally quoted. A part that's integral to the car working as designed and has a paltry 1-year warranty. More

Had the best experience with Christina at Fields Mazda. This was the quickest and easiest vehicle buying experience we have had. From start to finish everyone was friendly and professional. We had an appoi This was the quickest and easiest vehicle buying experience we have had. From start to finish everyone was friendly and professional. We had an appointment to get to and they got us out the door with our new vehicle in record time. Would highly recommend Christina and Fields Mazda.. More

After many years getting my car serviced, I'm very disappointed. While the service was fine and Rebecca tried to do her best, her support was NOT! First, I was turned away and had to make an appointme disappointed. While the service was fine and Rebecca tried to do her best, her support was NOT! First, I was turned away and had to make an appointment and come back for an oil change. Your policy changed, but you didn't let existing customers know (who were accustomed to Express Oil Change. Then I was offered a car was at the end of the service, only to find out I'd have to wait 2 more hours to get it. There were no other service customers around, so I inquired. I found out that I had to wait until after cars being delivered were washed. As a long time customer, why couldn't my car get squeezed in, since it was offered? What happens when a newer buyer comes for their first service and has the same experience? Not a good was ro form or keep a relationship! I will shop elsewhere first after this experience!!! More

Fields Mazda has an exceptional Service Dept. Rebekah the service manager has the best customer service skills. Highly recommend. Everyone has smiles on their faces. Quick and thorough servi Rebekah the service manager has the best customer service skills. Highly recommend. Everyone has smiles on their faces. Quick and thorough service. Amazing! More

We had a great experience. Was met on the lot in a short period of time by Joseph. He was great! Friendly and helpful!! Was met on the lot in a short period of time by Joseph. He was great! Friendly and helpful!! More