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Fields Mazda Asheville

Asheville, NC

4.8
600 Reviews

255 Smokey Park Hwy

Asheville, NC

28806

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Showing 600 reviews

April 26, 2022

I think the dealership is improving vastly from when it first took over the business. Efficient, and added complimentary snacks, beverages and car wash. Also, the added "tech" was quite nice with a video More

by maglionic1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD!! Also the checkout young lady was very pleasant (?name) as well as my tech who was very upbeat in the video (?name)
Apr 27, 2022 -

Fields Mazda Asheville responded

Thank you so much for sharing this feedback with us! We are thrilled that our improvements positively impacted your most recent visit. Customer satisfaction is our priority, and we work hard to ensure we are putting our best foot forward. We'll be sure to let Chad know that his willingness to go the extra mile has stuck with you. It will be a pleasure to earn those five stars next time! - The Fields Mazda Team

April 26, 2022

Great customer service. The service manager was professional and considerate. They communicated at every step of the servicing and finished when they said they would. More

by Wanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 26, 2022 -

Fields Mazda Asheville responded

Wanda, we're glad to hear we're meeting and exceeding your expectations! Thank you for sharing your experience with the Fields Mazda team, and congratulations on your new vehicle!

April 25, 2022

I love the customer service, fast and reliable. They will give the best offer which means affordable and one of the best deal. Truly very helpful. Thank you Joseph and the Rest of the Mazda Fields More

by Love G.
Recommend Dealer
Yes
Employees Worked With
Joseph Belcher, John, Jason, Nathan, Colin - thank you guys.
Apr 26, 2022 -

Fields Mazda Asheville responded

Thank you for sharing this terrific review! We are delighted that Joseph and the team took such great care of you and earned your five-star feedback. We wish you many safe and happy miles ahead!

April 24, 2022

Great buying experience! Stephanie and Kevin were awesome in assisting us. We will definitely return to Fields! More

by Rdonato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Davis and Kevin Brazanskas
Apr 25, 2022 -

Fields Mazda Asheville responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Stephanie and Kevin. Drive safely, and we hope to see you back again at Fields Mazda!

April 15, 2022

Excellent and Friendly service. Everyone (especially John the salesman) was great and a pleasure to deal with! More

by c.gary.nicholson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Merrill, Colin Whitfield
Apr 16, 2022 -

Fields Mazda Asheville responded

Trust us when we say the pleasure was all ours! Thank you for trusting the Fields Mazda team to find you the perfect vehicle, and we wish you safe and happy travels on the road ahead!

April 15, 2022

Kevin and Jason are excellent to work with. Kevin made the process of getting a car so smooth and easy. He is honest with you and transparent. We couldn’t be happier with our service! More

by errowland20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
Apr 15, 2022 -

Fields Mazda Asheville responded

Kevin and Jason will be honored to hear that their assistance and straightforward care earned us this review! We're so pleased to hear how satisfied you are with your Fields Mazda experience, and we wish you safe travels on the road ahead!

April 14, 2022

most positive service rep. I have ever dealt with. First visit and so helpful i wished I found her sooner. I was kept up to the minute on my service needs before anything was s More

by cpatcchuck
Recommend Dealer
Yes
Employees Worked With
Rebekah Mann(a star)
Apr 14, 2022 -

cpatcchuck responded

Rebekah Mann (a STAR)

Apr 15, 2022 -

Fields Mazda Asheville responded

We are thrilled to read your glowing feedback about Rebekah! Thank you for coming to Fields Mazda and for stopping by to share your support. We look forward to your next visit!

April 12, 2022

With an ordinary two week period for scheduling a brake job I needed right away. Rebecca “fit me in” during the midst of labor shortages and completed the work overnight. Everyone was great and I have my More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah Mann
Apr 12, 2022 -

Fields Mazda Asheville responded

Mark - We are so happy to hear that Rebecca helped complete your repairs in a timely manner.. Thank you for sharing this positive feedback and rating Fields Mazda five stars! We appreciate your support.

April 12, 2022

I had an engine alert while on vacation. Always a stressful situation. They fit me in and had me on my way in 2hrs. Thanks for the great service! More

by dawnsails
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah
Apr 12, 2022 -

Fields Mazda Asheville responded

Thank you for coming to Fields Mazda for this repair! We are glad that our team could assist in this challenging situation and get you back on the road quickly. Have a wonderful day!

March 30, 2022

This morning (3/29) the Service Department helped me, an out-of-towner, with great professionalism.Chad, my initial contact was efficient and friendly. I was very impressed with Rebecca, who was also very p More

by PamoluOldham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Rebecca
Mar 30, 2022 -

Fields Mazda Asheville responded

Thank you for the great review! We are so glad to hear that Chad and Rebecca went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Fields Mazda!

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