
Fields Mazda Asheville
Asheville, NC
Filter Reviews by Keyword
By Type
Showing 600 reviews
Service excellent, helpful, and friendly exc. business offic The experience was first rate throughout until we got the business manager (the person who filled out the final paperwork). He was an absolute disaste The experience was first rate throughout until we got the business manager (the person who filled out the final paperwork). He was an absolute disaster: rude, pushy, disorganized, and blamed the sales person for his disorganization. I would deal with the dealership' again, but only if he was not involved. More
Awesome Experience! I would like to express my gratitude of the warmth and genuine hospitality I experienced at Skyland Automotive, with a special thanks to Mr. Phil Smit I would like to express my gratitude of the warmth and genuine hospitality I experienced at Skyland Automotive, with a special thanks to Mr. Phil Smith, who was the salesman who help create my experience there. He is incredibly knowledgeable and he dealt with my needs extremely well. His ability to listen to me and pair my "desires" with the right vehicle was evident in my first meeting with him. Please pass on my sincere thanks to Mr. Smith. Skyland Automotive is blessed to have him on their team. More
Great experience! Jewel Rose was the most knowledgeable, enthusiastic sales person we have ever had. Skyland was a great dealership to deal with overall. We are very ha Jewel Rose was the most knowledgeable, enthusiastic sales person we have ever had. Skyland was a great dealership to deal with overall. We are very happy with our Mazda CX-5, the way the computer system is laid out is very user friendly. What a great ride, and the Bose sound system is fantastic. More
Skyland made it easy First lease and first Mazda experience blew my previous car buying experience out of the water. Staff were helpful and straightforward - very little i First lease and first Mazda experience blew my previous car buying experience out of the water. Staff were helpful and straightforward - very little in the way of sales tactics. Bill helped with an excellent route for test drives and really spent a lot of his day making sure I was happy. Mark was also a pleasure to work with - and a very funny guy. More
Mazda CX-5 We had a great experience with Susan C. at Skyland Mazada! We LOVE our new Mazda CX-5 and have become new lease people! We've never leased before but We had a great experience with Susan C. at Skyland Mazada! We LOVE our new Mazda CX-5 and have become new lease people! We've never leased before but Susan made us feel comfortable about our decision. Thanks again for the smooth process of getting us a new car! More
Energetic, professional salesperson satisfied all my needs Susan, sales person, was new but quick to answer my questions and arrange for a test drive. She was eager to be helpful and quick to deal with issues Susan, sales person, was new but quick to answer my questions and arrange for a test drive. She was eager to be helpful and quick to deal with issues I raised. Her manager was friendly, lady in finance very professional. The only advice I would give the dealer: when I entered the show room there was no one to assist me. Seems they were all in a training session, Someone...the manager, or a salesman occupied...should have approached me. Finally the person in insurance came and tracked down Susan from sales. Everything was fine after that. More
Return Customer We have purchased several cars from Skyland Automotive. They never let us down. Rob Denardo was great to work with during the purchase. Thank you so m We have purchased several cars from Skyland Automotive. They never let us down. Rob Denardo was great to work with during the purchase. Thank you so much!! More
Great Service Susan Chestnut was very helpful with making the purchase of a new car as well as several other people in the dealership. We greatly appreciated the he Susan Chestnut was very helpful with making the purchase of a new car as well as several other people in the dealership. We greatly appreciated the help and service. More
Very attentive customer needs The sales people have an excellent knowledge of their products and are able and willing to help the customer sort out their needs in buying a new car. The sales people have an excellent knowledge of their products and are able and willing to help the customer sort out their needs in buying a new car. I did not feel pressured to buy a car I couldn't afford. I turned down an offer to purchase an extended warrenty, which did not affect the customer-dealer relationship. Skyland's attitude is -.we are delighted you bought a car from us but we want to earn your future business and keep you as our customer for years to come. The relationship does not end with this one purchase. I am now part of the Skyland family. I got. a fair deal on a car I could afford. More
New Jeep Sale J. Belcher was Great and very easy to listen to. This was a New Jeep for my wife and he talked to her one on one and because of time he told her to ca J. Belcher was Great and very easy to listen to. This was a New Jeep for my wife and he talked to her one on one and because of time he told her to call within one week and to come in and he would give her a hands on explanation of how everything works. Once again: Very nice and easy to talk to MS. Betsy Woods went above and beyond in explain the Finance Part of the sale The Jeep was at the door waiting for us when we got there. More