Fields Mazda Asheville

Felt so welcome and prepared for, upon arrival. Such a great deal for the nice car I decided on! At any time I had question, they answered it satisfactorily, and anyone on the team would still do s Such a great deal for the nice car I decided on! At any time I had question, they answered it satisfactorily, and anyone on the team would still do so today if I asked more. More

Awesome work on my mazda. Best dealership in town. Love my mazda cx-9. Great team. Best dealership in town. Love my mazda cx-9. Great team. More

I brought my Mazda CX five in to have the media screen replaced because it had ghost touch issues. The staff was prompt and courteous, and got me checked in immediately. The waiting area next to the servi replaced because it had ghost touch issues. The staff was prompt and courteous, and got me checked in immediately. The waiting area next to the service desk is comfortable and modern and has outlets nearby if you need to charge your phone. There are also a few bar seating options where you can sit and use your laptop or work while you wait. My car was done faster than expected and took less time than they said it would which was nice. I ended up leaving something in the chair that I was sitting in while I was waiting. The lady at the front desk immediately went to look for it when I called later that day. She found it and held onto it for me until I could come by to get it the next day, Which I really appreciated. My experience at Field’s Mazda has been positive and I will continue to have my vehicle service there while I live in Asheville, NC. More

Jewel was very helpful and professional. She kept us informed in a timely fashion. The snacks were good. :-) She kept us informed in a timely fashion. The snacks were good. :-) More

The best car buying experience ever! The staff were all very professional but so down to earth ,warm ,friendly and great southern hospitality. I love my Sales Rep Brent . He put me in th The staff were all very professional but so down to earth ,warm ,friendly and great southern hospitality. I love my Sales Rep Brent . He put me in the exact car I was looking for. I love my new Mazda ! Oh by the way so many great perks. Free car washes , free breakfast, and more. I'm a happy girl ! More

I got the car I wanted with the right deal. Everyone from the sales rep, Kevin, to the finance lady, Lillie, was cheerful and pleasant and made the whole experience enjoyable. Everyone from the sales rep, Kevin, to the finance lady, Lillie, was cheerful and pleasant and made the whole experience enjoyable. More

We had an Excellent overall experience and sales rep (Jerry). We Would definitely shop at Fields again. (Jerry). We Would definitely shop at Fields again. More

SERVICE REVIEW: Jeff Warren was outstanding while my vehicle was in their service for (2) unidentified squeak noises and (2) paint damages from a previous service. Even though my car has been to their s vehicle was in their service for (2) unidentified squeak noises and (2) paint damages from a previous service. Even though my car has been to their service center at least 4 times and totally 11 months, this past being 5 months, Jeff stayed connected, kept me up to date on the progress, sent photos and when there was a delay, he immediately let me know why and what steps he was taking to ensure the delivery of my vehicle would be above standards. His eye for detail and perfection on the paint was crucial. He did not let it slip into a mediocre paint job that clearly was done subpar. I cannot thank him enough for the stellar service. I was feeling defeated with Fields Mazda with the prior service experiences, not from the actual service advisor, but from the previous (2) service managers who chose to not communicate with me about why my car was there for over 5 months when I first brought it in. Their inability to give updates, and not resolving the issues, damaging my vehicle, and then had me feeling that my car and me, personally, were not important. Even their GMs, because they seemed to change frequently, were complacent. It is a relief to know that Jeff is on the customer's side, has an eye for detail, is a clear communicator and sets realistic expectation. All traits needed in the auto service industry! Jeff, you've earned my loyalty. More

Kevin was an absolute pleasure to work with! Very professional, courteous, knowledgeable and made us feel right at home. He went the extra mile to make certain we were 100% comfortable and satis Very professional, courteous, knowledgeable and made us feel right at home. He went the extra mile to make certain we were 100% comfortable and satisfied with the purchase of my 2025 CX5, from test drive to going over all the bells and whistles with us. We count it a blessing to have worked with Kevin. I would most assuredly recommend Kevin as the go to guy if you're looking to purchase at Fields Mazda.Thank you Kevin! You're truly the best. Blessings to you! (And thank you Sam, Lily, Jewel and all the team at Fields Mazda for your help!) More

Mazda CX30 is an excellent vehicle. The staff at Fields have been very thorough and professional. The staff at Fields have been very thorough and professional. More