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Fields Mazda Asheville

Asheville, NC

4.7
759 Reviews

255 Smokey Park Hwy

Asheville, NC

28806

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759 Reviews of Fields Mazda Asheville

May 15, 2022

They were extremely kind and communicated the service clearly. Accommodating. Superb level of professionalism—quality service. More

by stevenberbec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah Mann
May 16, 2022 -

Fields Mazda Asheville responded

Steven, thank you for the great review! We are so glad to hear that you had such a successful experience working with the Fields Mazda team. Drive safely, and we hope to see you back again down the road!

May 14, 2022

Excellent experience today with James at Fields Mazda. I got a great car at a great deal and was treated with respect. Highly recommended! More

by Robinmerrell2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Webber
May 16, 2022 -

Fields Mazda Asheville responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with James and the Fields Mazda team. Drive safely, and we hope to see you back!

May 12, 2022

Thank you Field's Mazda for a vehicle I LOVE and for the valued service you provide! From the initial purchase, to my car's first service, my husband and I were treated like royalty. The people are frien More

by boushleytoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah and Chad
May 13, 2022 -

Fields Mazda Asheville responded

Thank you for taking the time to review us! We are so glad to hear that you and your husband had such a successful purchase experience working with the Fields Mazda team. Congratulations on your new vehicle, and we hope to see you back again down the road!

May 13, 2022 -

boushleytoo responded

Thank you so much Fields Mazda for your kindness in helping me choose just the right Mazda for my needs. You certainly know how to make your customers feel welcome! Took my vehicle in for the first service and once again was welcomed and made to feel at home. My experience with Mazda has been so much different from other dealerships with which I have had dealings. Thank you Fields Mazda for your amazing service and your wonderful employees! I will continue to spread the word about your five star plus dealership!

May 11, 2022

Rebekah is exceptionally welcoming, accommodating, and communicative. A credit to your dealership. Chad also does a great job. More

by Mica1434
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah, Chad
May 11, 2022 -

Fields Mazda Asheville responded

Mica, thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Rebekah and Chad. Safe travels, and we hope to see you back again at Fields Mazda!

May 10, 2022

Best service, answered all my questions, provided requested resource. Appreciate video of service and recommendations for next service. More

by Gailgoss1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah
May 10, 2022 -

Fields Mazda Asheville responded

We're pleased the Fields Mazda team made sure your service visit went off without a hitch. Thank you so much for being a fan!

May 06, 2022

I was pleased with the service. I was displeased that Field’s had NO signage to signify that Mazda had moved! I know that Mazda is way down on the totem pole from Mercedes but still More

by etchieetchiewms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah and Chad
May 10, 2022 -

Fields Mazda Asheville responded

Thank you for bringing this to my attention. We strive to provide informative service so I apologize that we weren't clearer regarding our move. I will share your concerns with my team and we will take steps to address this. If there is anything that I can do to assist you, please give me a call. Jason Mclean - Sales Manager - (828) 667-5213

May 04, 2022

Rebekah and Chad kept me informed while my Mazda was being repaired. It was very much appreciated. Mazda is lucky to have these two individuals on their team! More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah, Chad
May 04, 2022 -

Fields Mazda Asheville responded

Debbie, thank you for the great review! We are so glad to hear that you had such a seamless service experience working with Rebekah and Chad. Safe travels, and we hope to see you back again at Fields Mazda!

May 04, 2022

Fields did a great job working with me to help me find the car I wanted. They were persistent/attentive without being pushy. More

by Mazdam10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garces
May 04, 2022 -

Fields Mazda Asheville responded

Thank you for the great review! We appreciate your business and are wishing you safe travels in your new vehicle! - The Fields Mazda team

May 04, 2022

Easy to make appointments by calling or online. Good follow up calls during the service to make sure issues are understood and taken care of. More

by raspiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager and service nanager
May 04, 2022 -

Fields Mazda Asheville responded

It is gratifying to hear that you were so well taken care of by our team! Thank you for choosing Fields Mazda and for stopping by to share your experience. Drive safely and have a wonderful day!

April 26, 2022

Great customer service. The service manager was professional and considerate. They communicated at every step of the servicing and finished when they said they would. More

by Wanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Apr 27, 2022 -

Fields Mazda Asheville responded

Wanda, we're glad to hear we're meeting and exceeding your expectations! Thank you for sharing your experience with the Fields Mazda team, and congratulations on your new vehicle!

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