Fields Motorcars Orlando

THIS IS GOING TO BE LONG, BUT YOU NEED TO READ THIS BEFORE PURCHASING ANYTHING FROM FIELDS AUTO. I PURCHASED A 2019 LAMBORGHINI AVENTADOR SVJ FROM FIELDS LAMBO ON 11/29/21. FIRST LET ME SAY THAT I OW BEFORE PURCHASING ANYTHING FROM FIELDS AUTO. I PURCHASED A 2019 LAMBORGHINI AVENTADOR SVJ FROM FIELDS LAMBO ON 11/29/21. FIRST LET ME SAY THAT I OWN MY OWN DEALERSHIP AND THIS PURCHASE WAS FOR ME PERSONALLY. SO WITH THAT SAID, I WAS A SUPER EASY BUYER. FIELDS EMPLOYEES THAT WERE A PART OF THIS HORRIBLE EXPERIENCE. ANDREW (MGR) RUSS (SALEMAN) SAM (F&I). 1) DURING NEGOTIATIONS THEY TOLD ME THAT I HAD TO PURCHASE PRODUCTS. YES, THEY LITERALLY TOLD ME I HAD TO PURCHASE THEIR TIRE AND WHEEL WARRANTY ALONG WITH THEIR CERAMIC COATING. THESE 2 PRODUCTS TOTALED $6,000! LIKE I SAID, I AM IN THE BUSINESS AND NEVER EVER HAVE I BEEN TOLD THAT A CUSTOMER HAS TO PURCHASE EXTRA PRODUCTS IN FINANCE! I WAS TOLD HIS FINANCE MGR SAM NEEDED TO BUY CHRISTMAS PRESENTS FOR HER KIDS! WHAT?! A FINANCE MGR AT A HIGHLINE DEALERSHIP LIKE THIS MAKES $250K A YEAR EASY! UNREAL. FINALLY AFTER 2 MORE DAYS OF BACK AND FORTH, THEY AGREED TO REMOVE IT. 2) PRICE AGREED ON 11/24/21 AND WIRED THEM A $5K DEPOSIT. TOLD THEM I WOULD WIRE THE REMAINING BALANCE THAT MONDAY AFTER THANKSGIVING 11/29/21. I ENDED UP WIRING THE FULL AMOUNT. THEY NOW HAVE MY EXTRA $5K THAT WAS GIVEN AS A DEPOSIT. I FINALLY JUST GOT MY $5K RETURNED ALMOST 30 DAYS AFTER PAYING FOR THE CAR IN FULL! 3) SENT PICS OF DRIVERS LICENSE AND ALSO VERBALLY GAVE THEM MY ADDRESS. RECEIVED THE FIRST SET OF PAPERWORK AND THE ADDRESS WASN'T ANYWHERE CLOSE TO BEING ACURATE. AGAIN, THEY HAD MY LICENSE AND I SPELLED EVERYTHING OUT FOR THEM. NOT HARD STUFF AT THIS POINT! 4) I HAVE MY TRANSPORTER BRING THE CAR TO ME IN HIS ENCLOSED TRAILER. THE CAR ARRIVES ABSOLUTLEY FILTHY! FIELDS JUST SOLD A 2019 LAMBO THAT HAD BEEN SITTING IN THEIR SHOWROOM AND NEVER ONCE DETAILED IT! I HAD TO SPEND OVER 5HRS CLEANING MY DREAM CAR AFTER IT ARRIVED! ALSO UNDISCLOSED DAMAGES THAT I ASKED ABOUT BEFORE PURCHASING. BE HONEST! 5) THE CAR ALSO ARRIVED WITH A "SERVICE DUE" LIGHT ON AS WELL AS "LOW KEY BATTERY" LIGHT ON AND WITH AN OPEN RECALL! IT IS ILLEGAL FOR A FRANCHISE DEALER TO SELL A CAR WITH AN OPEN RECALL. THE CAR WAS DUE FOR SERVICE THAT COST $2,000! HOW DO YOU SELL ANYTHING, LET ALONG SOMETHING THIS EXPENSIVE WITH OPEN RECALLS AND WITHOUT EVER SERVICING IT?! I HAVE PURCHASED AND SOLD SO MANY CARS IN MY LIFE AND I HAVE NEVER EVER HAD AN EXPERIENCE ANYWHERE CLOSE TO THIS! I COULD NOT AND HAVE NOT EVER TREATED A CLIENT SO POORLY. SUCH A SHAME THAT THE BIGGEST CAR PURCHASE OF MY LIFE WAS COMPLETELY RUINED BY INCOMPETENT CLUELESS MANAGERS. BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Can not say enough nice things about the Dealership, General Manager, and Salesman, Ashley Frater. Knowledgeable, responsive. Extremely Helpful. I purchase a pre-owned Bentley Mulsanne. Could not be General Manager, and Salesman, Ashley Frater. Knowledgeable, responsive. Extremely Helpful. I purchase a pre-owned Bentley Mulsanne. Could not be more pleased with the Experience. Highly Recommend!! More

I’ll NEVER purchase another vehicle from Fields. I’ve bought 4 cars from them over 4 years( Orange Park) and 1 car was a new Lexus several months back. Over 2 years I had my car in around 6 times becaus bought 4 cars from them over 4 years( Orange Park) and 1 car was a new Lexus several months back. Over 2 years I had my car in around 6 times because it constantly pulled to the right. Every time they said they fixed it they didn’t. The Rims( 2016 Maybach) look like junk yard rims! For a car with under 40k miles this is ridiculous. They should have replaced the rims under the warranty I had( that expired). Now all of a sudden they agree the rims are no go. I’m buying a Lexus SUC for my youngest daughter next week. BUT NOT from Fields Auto Group! I was thinking about a new Maybach this year, Baxter how I’ve been treated no way I’m spending 200k plus on another Mercedes! More

What a pleasurable experience I had with Ashley over the past 10 days. Ive been in the market for 6 mos looking for a used Bentley and have dealt with dealers from New York to Costa Mesa to Florida and Ash past 10 days. Ive been in the market for 6 mos looking for a used Bentley and have dealt with dealers from New York to Costa Mesa to Florida and Ashley was, BY FAR, the best I’ve dealt with. He has an incredible luxury car background and and equally as incredible knowledge base. Great guy to deal with. No pressure, no BS, just honest, straightforward conversation. Has probably forgotten more about Bentleys than most people know. Great guy, great dealership More

Just bought and had delivered a 2017 Panamera from Bill Etzold. Found the car online and cold called on it. From the start Bill was very interested in answering my questions and not just trying to sell a c Etzold. Found the car online and cold called on it. From the start Bill was very interested in answering my questions and not just trying to sell a car. Since I was not able to see the car I relied on him to walk around and inspect the car. He said it was a recent trade from a good long term client and it was near perfect. He was very quick with all my other requests too. I decided to move ahead with the purchase the car based on all his feed back. They sent me all the paperwork and made the out of town purchase very smooth. Today the car was delivered and WOW!! It was even better than he described. He followed up via phone about a half hour after delivery to make sure I was satisfied. I would give my experience with Bill and the dealership 100% satisfaction. Thanks Bill and look forward to my next purchase. More

Florida Dealers at it again🤮 Wow I was just about to make a cash offer on the 2019 Rolls Royce Black Badge they have Until I read Robert and Spacepr’s reviews. I’ve been buying ex Wow I was just about to make a cash offer on the 2019 Rolls Royce Black Badge they have Until I read Robert and Spacepr’s reviews. I’ve been buying exotics for the Last 30 years and just I was about to give another Florida dealer a shot I found these reviews. It’s got something to do with states attorney general’s office not giving a darn about automotive fraud. So many washed titles and cases of odometer fraud etc in Florida every year! Totally disgusting... Please all you young guys and gals steer clear of used vehicles in Florida!!! More

Worst dealer ever! What a joke! This high end dealer should not even sell used bicycles. Purchased a vehicle from them and come to find out on the day of pick up that What a joke! This high end dealer should not even sell used bicycles. Purchased a vehicle from them and come to find out on the day of pick up that they sold the vehicle to someone else by mistake. There was no mistake here. This was just a case where they wanted to make bigger profits and decided to pull a shady dishonest deal and say "Oops, Sorry we made a mistake". They said everything to make up for the "mistake" but did not deliver anything they promised. They will promise the world to you but just hope that you disappear. I will never buy from Fields Autogroup again. From sales to top management, what a joke! You guys should not even sell on Craigslist. More

Horrendous & Corrupt Experience with Jorge Mendez Jorge Mendez, the "General Sales Manager" at FIELDS MOTORCARS ORLANDO represents what I would call the sleaziest, worst, most corrupt and unprofession Jorge Mendez, the "General Sales Manager" at FIELDS MOTORCARS ORLANDO represents what I would call the sleaziest, worst, most corrupt and unprofessional sales person I've ever dealt with in my 20 years of buying exotic cars. Long story short, a couple days ago, Jorge Mendez agreed to (in writing) to sell me a 2018 Audi R8 V10 Plus, a $160k used car with 755 miles. After going back and forth, we finally reached a number that made sense for both of us, the dealer Fields Motorcars Orlando, and for me. Needless to say, a day passes by and I don't hear from Jorge. After 48 hours, 3 phone calls, 2 text msgs, I receive an "unfortunate" text from Jorge stating that someone had entered the dealer the day before and gave a check and traded in a car for my 2018 Audi R8. The worst part (for the dealer) is that my deal was a cash deal, no trades, no bull. Straight forward deal. Meaning, Fields Motorcars Orlando had to put up money to purchase a car in trade for no reason at all. Jorge Mendez is a xxxxxxx and CROOKED Guy who shouldn't be in any dealership. I hope and pray that Fields Motorcars Orlando OWNERSHIP sees this review and acts accordingly. Your Dealer needs a TRUE AND HONEST representation from the top to the bottom. Again, JORGE MENDEZ shouldn't be a Sales Manager. More

Best purchase experience! We recently purchased a vehicle from Fields Motorcars and it was the best purchase experience we’ve ever had. Our sales representative, Jamal, was ve We recently purchased a vehicle from Fields Motorcars and it was the best purchase experience we’ve ever had. Our sales representative, Jamal, was very professional, friendly and helpful. He answered all of our questions directly and thoroughly. When it came time to sign paperwork, the staff at Fields helped us through the process quickly and efficiently. We enthusiastically recommend this dealership! More