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Fields Motorcars

Lakeland, FL

4.8
625 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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625 Reviews of Fields Motorcars

May 04, 2018

Outstanding experience from start to finish Working with my salesman Eddie Tortorici was a real pleasure. He went the extra mile for me and continued with exceptional follow up with genuine sin More

by Steve D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike - Customer Service Dylan - Service, Eddie Tortorici
May 30, 2018 -

Fields Motorcars responded

The pleasure is ours, thank you! Our goal is to consistently provide an incredible experience for our customers. I’m very pleased to read that we accomplished this for you. We look forward to continuing to surpass your expectations on your forthcoming visits and we value your business. With gratitude, Gary Gordon, General Manager – Fields Motorcars.

May 03, 2018

The Walk In Ron That is all I need to say. I can tell you I am not a fan of reviews or surveys. Ron is a true Professional. He made my transaction simple. More

by AWS Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
May 30, 2018 -

Fields Motorcars responded

This is amazing feedback, thank you! Please reach out to me if there is anything further we may do to enhance the quality of your experience with our Dealership. Thank you for choosing Fields Motorcars. Respectfully, Gary Gordon, General Manager.

May 01, 2018

On-line car buying the way it should be. I had been looking for a 2015 C300 for a few months. I live in Missouri but located on Cargurus the car that most closely matched what I wanted; MB C More

by Rick K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Breesman, P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

Thank you for your fantastic comments and your patronage. We are dedicated to ensuring every visit is a great one and we look forward to the opportunity to demonstrate this in the future for you. All the best, Gary Gordon, General Manager – Fields Motorcars.

April 30, 2018

What a wonderful experience. My husband and I stopped by to look at the 2017 Jeep and from the second we got there the entire staff was wonderful. I have never felt with a facilit More

by Camoprincess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Paul, Bill Metheney, P.J. Nunez, Martina Hanisch
May 30, 2018 -

Fields Motorcars responded

It is delightful to learn our Staff went above and beyond your hopes. This is one of our goals for every visit. We look forward to the opportunity to continue earning your trust and future business. Many thanks, Gary Gordon, General Manager.

April 24, 2018

Great Buying Experience, Ron is not only passionate and knowledgable about the commercial vehicles he sells but he goes out of his way to make sure your overall buying experie More

by B@M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
May 30, 2018 -

Fields Motorcars responded

We’re proud to have such a great Team, who are ready and willing to make your experience great. It pleases me to learn they achieved this goal on your recent visit. Thank you for sharing your assessment of Fields Motorcars. We look forward to serving your automotive needs in the future. With gratitude, Gary Gordon, General Manager.

April 23, 2018

Lack of communication / Horrible In my opinion, this dealership is one of the worst. I like working with people that are honest and can explain why/why not price is fair. I have 3- More

by Robert Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristian (Christian)
May 30, 2018 -

Fields Motorcars responded

.Mr. Smith, I apologize for any poor service you received at Fields Motorcars and would like to speak to you personally. After looking into our records, we cannot find anything in our system that matches your name and information. Thank you and I look forward to speaking with you and arriving at an amicable solution. Best regards, Gary M Gordon 863-688-8111

Jun 06, 2018 -

Robert Smith responded

Gary, Left you a voicemail today and sent you a message 5 days ago with no response. Same thing happened a month or so ago, where i had to call you because of no response to my email. When on the phone with you, you found my email. I asked you to remove me from your system because i was getting bombarded with emails, you said you would take care of it. . sounds like you have some gaps in your email system. . My name was in the system and I dealt with a few different folks at your site in regards to a C63 AMG S that you had in stock. If you like, I can post those emails on here too? Just don't want to give people false impressions as I am telling the truth here and have emails to back that up. I have nothing to lie about this situation and just wanted to give other folks my opinion and experience. Robert To: ggordon@fieldsauto.com Jun 1 at 7:05 AM Morning Gary Saw your response on dealer rating and hate to say this is not true. We spoke directly on the phone a few weeks ago about having my name removed from the system because i was getting these spam emails and still am by the way. I spoke with a few different folks at your dealership in regards to a blue C63 AMG S you had in stock. This just proves my response below. Robert

April 23, 2018

Excellent We had a great experience with FieldMotorcars. PJ Nunez was an exceptional salesman and made the whole process easy. We highly recommend buying a vehi More

by clodfelter87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

Our Team works hard to ensure our customers receive only the best experience. I’m thrilled they accomplished this on your recent visit. I will see to it that our Team continues to provide you with only the finest customer service in the future. We look forward to the opportunity to surpass your expectations. Respectfully, Gary Gordon, General Manager.

April 18, 2018

Exceptional Service! Had a wonderful experience working with PJ Nuñez at Fields Motorcars in Lakeland!! Went in looking for a deal and that's exactly what we got. PJ was e More

by G&M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

Reviews like yours are something our Team strives for on every visit. Thank you for letting us know our Team provided an enjoyable experience. If there is any way we may further display our commitment to excellence, please let me know how we may be of assistance. In appreciation, Gary Gordon, General Manager – Fields Motorcars.

April 16, 2018

Perfect service experience! P.J. Nunez Is the best! He took absolute great care of me from start to finish, he has earned my loyalty for all future business! More

by tap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

We truly appreciate you recognizing our Team’s hard work and dedication. Thank you for choosing Fields Motorcars. Please let us know if there is anything further we may do to enrich your forthcoming experiences with our Team. Fields Matters Because You Matter. Warm regards, Gary Gordon, General Manager.

April 05, 2018

Exceptional Service! Sales Associate PJ Nunez is the best! He is helpful, he is thorough and he is a pleasure to work with. He is not the stereotypical salesman that pus More

by Leigh D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P.J. Nunez
May 30, 2018 -

Fields Motorcars responded

Thank you for your kind words about our Staff. We take all feedback seriously and I’m delighted to be able to share your kind words with our Team. Please don’t hesitate to make me aware of anything we may do to better the quality of service you receive in the future. Thank you for choosing Fields Auto Group. With sincere thanks, Gary Gordon, General Manager.

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