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Fields Motorcars

Lakeland, FL

4.8
623 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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623 Reviews of Fields Motorcars

October 09, 2024

Fields Mercedes was remarkable. We had a flat tire on I-4 at Lake Alfred exit in our new Mercedes E450 replacement car from Helene! After being towed to Fields, Katie Dillard jump More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Dillard and Jarod.
Oct 09, 2024 -

Fields Motorcars responded

Steve, we're delighted to hear that Katie and the Fields Motorcars team were able to get you back on the road quickly! Thank you for sharing your experience with us. Safe travels ahead!

October 07, 2024

They did a great job. Pick up and deliver to my house. Checked throughly and change tires, too. Wonderful service. More

by Davturn56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL ADKINS
Oct 08, 2024 -

Fields Motorcars responded

Thank you for sharing your experience! We're delighted to hear that our team at Fields Motorcars provided thorough service and convenient pick-up and delivery. We appreciate your support!

September 27, 2024

After taking the vehicle to another Mercedes dealer ship they spent four days could not find the problem your service department found the problem in one hour very pleased with the outcome your tech was ex More

by Trcompanys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Atkins
Sep 27, 2024 -

Fields Motorcars responded

We're delighted to hear that our service department at Fields Motorcars could quickly diagnose and resolve the issue with your vehicle. Thank you for recognizing our team's expertise and helpfulness! Safe travels ahead!

September 25, 2024

First class sales, service doesn’t reflect same class. Too busy. 2nd class waiting area, cost estimate 20% off. More

by Rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Oct 07, 2024 -

Fields Motorcars responded

Thank you for your feedback. We're glad to hear that you had a positive experience with our sales team, but it's disappointing to learn that our service department didn't meet the same standard. We strive for consistency across all areas and will address these concerns promptly. If you'd like to discuss this further or have any other questions, please reach out at your convenience. Thank you, Rick Greene - Service Manager - (863) 688-8111

September 25, 2024

Great Lakeland dealership, got better attention than previous two I visited (MB of Tampa Bay and MB Wesley Chapel). Peter Katona was an outstanding rep for his company, I totally recommend Peter and F More

by TominTampa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Katona
Sep 25, 2024 -

Fields Motorcars responded

We're delighted to hear that Peter and the Fields Motorcars team provided you with exceptional service. Thanks for recommending us!

September 18, 2024

Such a great place to purchase a vehicle. Bryan was extremely helpful throughout the entire process from start to finish. Unfortunately, he is not listed here as one of the people that work i More

by Francis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Taylor
Sep 18, 2024 -

Fields Motorcars responded

Francis, we're delighted to hear Bryan provided excellent service during your visit to Fields Motorcars. Thanks for the 5-star review and for recognizing his efforts! Enjoy your new vehicle!

September 10, 2024

Always greeted with a smile, the customer service here is truly amazing, making every visit a pleasant experience. More

by Emonroe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine
Sep 10, 2024 -

Fields Motorcars responded

Emonroe, thank you for the kind words! We're delighted to hear that our team at Fields Motorcars consistently provides a pleasant experience. We look forward to your next visit!

August 19, 2024

Mr. Timothy Lowry was great. It was a Smooth transaction. No pressure.. He made sure all questions were answered. More

by sherry2buyandsell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Aug 19, 2024 -

Fields Motorcars responded

Thank you for sharing your experience! We're glad to hear that Timothy made the process smooth and pressure-free at Fields Motorcars. Enjoy your new vehicle!

August 04, 2024

Took my “G” Wagon in for service and was greeted with a smile. Was folded it would take 90 minutes to service. 95 minutes it was finished. Serviceman came out to tell me that he was finished and all is wel More

by xets50Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie and Paul
Aug 05, 2024 -

Fields Motorcars responded

Thank you for sharing your experience! We're glad to hear that our team at Fields Motorcars provided timely and friendly service. We look forward to seeing you again!

July 30, 2024

I was very pleased with the sales and service provided. I purchased my leased vehicle with the assistance of Sales Consultant, Timothy Lowery. I had much anxiety about being an older woman, purchasing a ca More

by rymilton917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Jul 30, 2024 -

Fields Motorcars responded

Rhonda, we're delighted to hear that Timothy provided such helpful and patient service during your purchase at Fields Motorcars. Thank you for sharing your positive experience with us! Enjoy driving your new car!

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