
Fields Motorcars
Lakeland, FL
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623 Reviews of Fields Motorcars
My sales person was Bryan Taylor, he was very kind and patient with me from the start to the end, he makes sure I received the best rate, I will recommend him to my family and friends to do business with. patient with me from the start to the end, he makes sure I received the best rate, I will recommend him to my family and friends to do business with. Mercedes should be happy to have such kind person representing their business. More
Communication usually is good. This time my advisor was out of the office and it was uncharacteristically poor, however. My car had a software issue and was kept over the weekend. This time my advisor was out of the office and it was uncharacteristically poor, however. My car had a software issue and was kept over the weekend. They gave me a good loaner car, however. It was not worked on until my husband contacted Mercedes Benz corporate, which also is unusual for this dealer. Once fixed, I was called 45 minutes before the dealer closed to pick the car up and had to drive across the county to get there in time, which also is not normal for them. This typically is a good dealer and its customer service people are very good. This time wasn’t as good as usual but I don’t believe it to be the norm for them. More
I recently purchased a SUV from Fields Motorcars and it was an out of state transaction. Fields Motorcars made the out of state transaction extremely simple and easy. Very professional and up front with th was an out of state transaction. Fields Motorcars made the out of state transaction extremely simple and easy. Very professional and up front with their pricing. I worked directly with Bryan Taylor who was amazing to work with. I had a great experience with Field Motorcars. More
Excellent Service, Very friendly and informative. Answered our questions and helped us finding the perfect car. Battery was bad during the test drive, but they gave us a new battery. Answered our questions and helped us finding the perfect car. Battery was bad during the test drive, but they gave us a new battery. More
Bryan Taylor, our Sales Rep and advisor, was very prepared. He was very quick with their offer; and it was accurate and not deceiving. He and his team were very attentive to our needs. The experience prepared. He was very quick with their offer; and it was accurate and not deceiving. He and his team were very attentive to our needs. The experience was great and will go back once we have a need. More
Sara is incredible. Top notch. I asked her who she was hired by she said the GM. I said smart man. My side mirrors are all screwed up and my ac controls are not the sam Top notch. I asked her who she was hired by she said the GM. I said smart man. My side mirrors are all screwed up and my ac controls are not the same. More