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Fields Motorcars

Lakeland, FL

4.9
577 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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577 Reviews of Fields Motorcars

January 28, 2016

Best car buying experience I have had Tim was a class act. He did everything he could to get us in the vehicle we wanted. He did not pressure us in any way. It was truly a great experience More

by Inspectionready
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Lowery
Feb 19, 2016 -

Fields Motorcars responded

Thank you, Inspectionready, for giving us a perfect rating and for recommending our dealership to others. I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Take care! Kind Regards, Gary Gordon, General Manager.

January 28, 2016

Service Complaint I will not go back to Field service because the technician recommended rear brake pads and rotors and wheel alignment which I didn't need. More

by shsanti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Callahan
Feb 19, 2016 -

Fields Motorcars responded

I am very disappointed to hear that you found our service to be below your standards. We would like to know more about your specific encounter. Please contact me so that I may personally address your issues and resolve any outstanding matters to restore your faith in our dealership. You may reach me at (863) 688-8111 or via email at ggordon@fieldsauto.com. Thank you and I look forward to speaking with you. Kind Regards, Gary Gordon, General Manager.

January 27, 2016

Good experience Easy to deal with, kept informed-on what was needed as the price increased,willing to work on price of service. Answered all question in a friendly ma More

by Sans123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
Feb 19, 2016 -

Fields Motorcars responded

Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.

January 27, 2016

Awesome Friendly staff prompt service nice waiting area beautiful showroom nice selection of beautiful cars. Staff was honest about needed and not needed repa More

by Hot tub
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schreck, Ron Bigler
Feb 19, 2016 -

Fields Motorcars responded

Thank you for making us your automotive choice! I'm delighted you enjoyed some of our amenities. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Gary Gordon, General Manager.

January 26, 2016

Fantastic sales rep and service department Dustin was extremely helpful in working with me to order exactly the car i wanted, and kept me in the loop all the way until i slid into the driver's More

by Ron B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Dustin Bailey
Feb 19, 2016 -

Fields Motorcars responded

Thank you, Ron, for your kind comments and congratulations on your third vehicle with us! I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.

January 24, 2016

Very friendly and helpful They were very through and made sure the car was done correctly very friendly and was happy with the care my car was given am very satisfied More

by Trishadarcy@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schreck
Feb 19, 2016 -

Fields Motorcars responded

Thank you for your kind review! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Gary Gordon, General Manager.

January 21, 2016

Ron was great and financing was easy I bought a 2016 Sprinter from Ron and he did a great job with the entire process. I would highly recommend him . The financing portion was also easy More

by FLAJOHN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bigler
Feb 19, 2016 -

Fields Motorcars responded

We would like to thank you for taking the time to provide us with your feedback. We appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Gary Gordon, General Manager.

January 19, 2016

Excellent Service! Jeff in service has been the best. He really looks out after the customer. I travel to this dealer even though there is one closer because of the serv More

by RonM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in service.
Feb 19, 2016 -

Fields Motorcars responded

Thank you so much for your kind comments and for traveling the distance, RonM. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Gary Gordon, General Manager.

January 14, 2016

Excellent service writer jeff The only complaint is prices of sensors....this is why sprinters are losing customers to ford &ram on commercial vans.maintenance is to costly on ther More

by 12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only person was jeff service writer.....excellent person
Jan 14, 2016 -

Fields Motorcars responded

Thank you for your review. I am glad to hear that overall your experience was positive. I am, however, disappointed to hear that the cost of sensors didn’t meet your expectations. We consistently strive to maintain the most competitive pricing with our parts and at your earliest convenience, I invite you to contact me to discuss more details on this matter, so that we may further ensure that all of your automotive needs are exceeded moving forward. Please feel free to reach out to me at (863) 688-8111, or, if you prefer via email at ggordon@fieldsauto.com. Thank you and I look forward to speaking with you. Sincerely, Gary Gordon, General Manager.

January 08, 2016

Maintenance The service was excellent, I was dropping my car off and I was not expecting to get a free rental! I was very nervous because I had to get back to wor More

by Providence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 12, 2016 -

Fields Motorcars responded

Thank you for taking the time to review your experience with us. I am glad to hear that you enjoyed your experience at our dealership, Providence. We hope to welcome you back in the near future for your complimentary car wash and to take advantage of our other complimentary amenities we provide to all of our customers as our way showing our appreciation for your business. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Gary Gordon, General Manager.

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