Fields Motorcars

Inferior Workmanship Waited almost 7 weeks after my delivering car, various issues and delays, I eventually collected the car to find detail of interior was sub standard, Waited almost 7 weeks after my delivering car, various issues and delays, I eventually collected the car to find detail of interior was sub standard, also when I arrived home the front grill top blade was missing. I have sent Jeff some photos showing the issues. As always, Jeff on the front desk was fine, however, it seems he does not have a great deal of quality control support from the service department. Dave Johnson More

Awesome Service! My service advisor Jeff Perard never ceases to amaze me. My car has been serviced at Fields for about 2 years now and each experience is always great My service advisor Jeff Perard never ceases to amaze me. My car has been serviced at Fields for about 2 years now and each experience is always great. I live in Orlando but Fields will continue to take care of my vehicle. Thank you Jeff for your awesome customer service and professionalism. You are greatly appreciated! More

complete white glove experience. From the moment I pulled in to the Service Dept for an unscheduled maintenance issue I had, while on vacation, I was treated with care and extreme pro From the moment I pulled in to the Service Dept for an unscheduled maintenance issue I had, while on vacation, I was treated with care and extreme proffesionalism. Guest amenities were excellent and my wait was very comfortable. While nobody really enjoys waiting during a service, this dealership made my wait as enjoyable as possible. More

New to Mercedes service Jeff Perard was extremely helpful and patient. Not only was he informative but he also level set expectations. Very efficient. Although I live in Rive Jeff Perard was extremely helpful and patient. Not only was he informative but he also level set expectations. Very efficient. Although I live in Riverview I will continue to continue getting service from Fields Motorcars More

repair I brought my mercedes to Fields by default (I was to far from my usual dealer). But from the moment I met Jeff, my anxiety began to subside. Jeff w I brought my mercedes to Fields by default (I was to far from my usual dealer). But from the moment I met Jeff, my anxiety began to subside. Jeff was like 3 people in one. GREAT customer service. He made my experience with Fields soooo easy. He's an asset to your organization. More

Great service I brought my car in for a milestone service and new tires. Jeff was there to help and kept me informed as problems were found. When it became obvious I brought my car in for a milestone service and new tires. Jeff was there to help and kept me informed as problems were found. When it became obvious the service was going to take longer, he arranged a loaner Mercedes for the rest of the day, and then overnight. The following day I went to pay the bill and pick up the car. I was nervous about how much the bill would come to! Even though it was a major service with new tires, new brake pads and rotors, a new battery and a recharge of the AC, Jeff arranged a discount off the whole bill to help us out. Great service, above and beyond! More

I love Fields MB I am always a satisfied customer! They went above and beyond to make sure my needs were met. I also enjoyed being able to shop MB accessories while I I am always a satisfied customer! They went above and beyond to make sure my needs were met. I also enjoyed being able to shop MB accessories while I waited... More

Service Fields has set the bar so high other dealership's just can't compare. We are a first time customer at Fields and they make you feel like a long time b Fields has set the bar so high other dealership's just can't compare. We are a first time customer at Fields and they make you feel like a long time buyer. Typical oil change and service they offer a loaner car or will pick you up when complete. Tire needed replacing they warranted a new tire. Picked up car and it was cleaned inside and washed. Love being in the Fields family. Thanks Kevin More

Great service I was kept informed at all times. The service seating area was clean and I enjoyed the ice cream while waiting in my car. Thank you! I was kept informed at all times. The service seating area was clean and I enjoyed the ice cream while waiting in my car. Thank you! More

Yearly maintenance Quality customer service by my Service Advisor Mr. Jeff Perard. Quality customer service by Tim Lowery. Refreshments and waiting area very good. Enjoy Quality customer service by my Service Advisor Mr. Jeff Perard. Quality customer service by Tim Lowery. Refreshments and waiting area very good. Enjoy complimentary carwash can improve. More