Fields Motorcars

Excellent prompt service I came into the dealership for a transmission noise I kept hearing. The service adviser, Alex, was extremely pleasant to del with and Ralph, the Servi I came into the dealership for a transmission noise I kept hearing. The service adviser, Alex, was extremely pleasant to del with and Ralph, the Service foreman, went above the call to figure out the issue. My experience is always like this when I visit the dealership. Additionally, the service dept. had a loaner waiting for me. More

Top Notch Experience! From the service department to the sales team, I had an exceptional experience at the Mercedes Dealership in Lakeland. They went above and beyond to m From the service department to the sales team, I had an exceptional experience at the Mercedes Dealership in Lakeland. They went above and beyond to meet my needs and create a convenient experience. More

Great service. Glad I was able to has my car service on a Saturday, and it didn't take all day Will definitely do Saturday service again so I won't have to take off Glad I was able to has my car service on a Saturday, and it didn't take all day Will definitely do Saturday service again so I won't have to take off work. More

Very easy & friendly The process was the easiest & quickest we have every dealt with. In addition everyone was very friendly & accommodating. We will probably return in th The process was the easiest & quickest we have every dealt with. In addition everyone was very friendly & accommodating. We will probably return in the future when we are ready to upgrade. More

I am so thankful for considerate and thorough service!! The last time I was there I was in and out in about an hour and a half. Therefore my entire day was not tied up. Alexandra did a wonderful job of gett The last time I was there I was in and out in about an hour and a half. Therefore my entire day was not tied up. Alexandra did a wonderful job of getting my car fixed and helping me get back on the road. Many thanks!! More

qiality of service very profestional, the work wa I was ds done in a timely matter.their was snacks available, the people were very curtious. I wbas direct to a sales very profestional, the work wa I was ds done in a timely matter.their was snacks available, the people were very curtious. I wbas direct to a sales rep when I was inquiry about a new car. which they in form me I could bpuy my present car , or put me in a new one More

Attentive; Courteous "Upscale" attention to coincide with the vehicle brand; MB is well represented. Courteous, prompt, accurate estimates of time and cost of service comp "Upscale" attention to coincide with the vehicle brand; MB is well represented. Courteous, prompt, accurate estimates of time and cost of service completion. Will continue to use this dealer fro future service. More

Forgot to change my clock Everything went well. I had specifically asked to have my clock changed to Daylight Savings Time, and it was not changed, I had to go back and request Everything went well. I had specifically asked to have my clock changed to Daylight Savings Time, and it was not changed, I had to go back and request that my clock to be updated a second time. More

New vehicle delivery Having delt with Fields BMW for over 10 yrs we found the MB dealership fantastic! Easy from start to finish, beautiful dearship friendly staff great s Having delt with Fields BMW for over 10 yrs we found the MB dealership fantastic! Easy from start to finish, beautiful dearship friendly staff great snacks. 25 words minimum is a bit of a task. More

From an OTR Truck Driver Thank You Shopping for a car is difficult when you are on the road in a different state each morning especially if you are over 3000 miles away when you find th Shopping for a car is difficult when you are on the road in a different state each morning especially if you are over 3000 miles away when you find the right car at the right price. More