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Fields Motorcars

Lakeland, FL

4.8
625 Reviews

4141 North Florida Ave

Lakeland, FL

33805

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625 Reviews of Fields Motorcars

November 03, 2015

Alex is great! I have never had a problem with the service I receive from Fields. Alexandra has taken care of me the last 2 times my car has been service and she is More

by Slingshottie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
You need to update your list of service advisers. Alexandra assisted me
Nov 05, 2015 -

Fields Motorcars responded

Thank you, that's wonderful news! I will be sure to give Alex a pat on the back and share your kind words with our team. If there is anything else we can do to enhance the quality of your ownership experience, please let me know. Sincerely, Gary Gordon, General Manager.

November 02, 2015

Stress free and Professional I have been driving Mercedes for many years now and I have purchased a number of cars in that time. Dustin's professional, informed, and courteous man More

by Stress Free
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Bailey
Nov 05, 2015 -

Fields Motorcars responded

That's wonderful to hear! I will be sure to share your great feedback about your experience with Dustin and our team. I'm happy we could make your experience "stress free," it's certainly what we strive for! If there is any way we may further enhance the quality of your ownership, please let me know. Kind Regards, Gary Gordon, General Manager.

October 29, 2015

Purchased pre-owned Cadillac DTS After searching for a week or more for a quality, used Cadillac DTS, we settled on looking at Fields Motorcars in Lakeland. We liked the fact Fields M More

by Kent & Beccy W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Metheney, Dustin Bailey
Nov 05, 2015 -

Fields Motorcars responded

Thank you so much for taking the time to give us your feedback and comments on your experience at our dealership. We truly appreciate your business and we welcome you to the Fields family. If there is anything that we can do to better serve you in the future, please do not hesitate to contact me. Best Regards, Gary Gordon, General Manager.

October 27, 2015

Service and Repair Fields Motors has been one of the best service dealerships that I have had the pleasure to use for maintenance of my Benz. The service advisor, Jeff More

by alton123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Service Advisor
Nov 05, 2015 -

Fields Motorcars responded

Thank you for your kind words, alton123! We definitely appreciate your excellent feedback. Next time you stop by for your free car wash, please stop by my office to say, "hi," and let me know if there is anything else I might be able to do to elevate your experience with us. Sincerely, Gary Gordon, General Manager.

October 25, 2015

Very professional Dustin Bailey was very professional. He did more listening and less selling. He and his associate Damon Trueman delivered the car to my house. Took t More

by Rob1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Trueman, Dustin Bailey
Nov 05, 2015 -

Fields Motorcars responded

Thank you, we're proud to have an outstanding team who are dedicated to ensuring only the highest level of customer service. If there is any way we may further enhance the quality of your ownership experience, please let me know. Kind Regards, Gary Gordon, General Manager.

October 24, 2015

Thorough and thoughtful... I took my 2001 wagon in for a Service A. Service discovered a collapsing transmission mount and proceeded to fix it immediately!! Bagels excellent... More

by NKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos San Martin
Nov 05, 2015 -

Fields Motorcars responded

That's good to hear! I'm also delighted you're enjoying some of the complimentary amenities that come with your ownership with us. If there is any way we may further elevate your ownership, please let me know. Kind Regards, Gary Gordon, General Manager.

October 23, 2015

Professionalism was great. No pressure. I appreciated the no pressure. I also appreciated the quickness in processing my loan and paperwork. Throughout the entire transaction, I was made t More

by Daddio/Steve123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom H.?, Bill Metheney
Nov 05, 2015 -

Fields Motorcars responded

Glad we could help! We're pleased and grateful that we were able to exceed your expectations. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Gary Gordon, General Manager.

October 20, 2015

Just Amazing.. From the moment I walked on the lot,I looked at a few cars and they just want to make you happy,They are not pushing you to buy something.I was in ama More

by Tom Jernigan-Sales Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Sales Man was,Tom Jernigan!, Mike Kuschmeider
Nov 05, 2015 -

Fields Motorcars responded

We certainly appreciate your review and your business! If there is anything else we can do to elevate your experience with us, please don't hesitate to ask. Sincerely, Gary Gordon, General Manager.

October 19, 2015

Overall great experience My husband and I have been considering the GLE 300d for a couple months, but have been car shopping for almost 6 months comparing a multitude of diffe More

by raimsliv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hyland
Nov 04, 2015 -

Fields Motorcars responded

Thank you, and congratulations on you purchase! We're pleased that you enjoyed your experience! If there is anything else we can do to elevate your ownership experience, please don't hesitate to ask. Thank you for making Fields Motorcars your automotive choice. If there is anything else that we may do to improve your ownership experience, please let me know. Warmest Regards, Gary Gordon, General Manager.

October 19, 2015

Second Service Service Pick-up and Delivery (95 miles in one direction) flawless and on time. Car clean when it left and clean when it returned. The drivers compli More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perard & Justin, Chris Hyland
Nov 05, 2015 -

Fields Motorcars responded

A "flawless" experience is our constant goal. It is our pleasure to serve your automotive needs. Thank you for choosing Fields Motorcars! Best Regards, Gary Gordon, General Manager.

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