Fiesta Kia - Service Center

Matthew Harwell is AWESOME! He took care of my wife and I. Process was seamless, easy to follow. No “fast talk”, and was very professional. Great attitude, also went ABOVE and B He took care of my wife and I. Process was seamless, easy to follow. No “fast talk”, and was very professional. Great attitude, also went ABOVE and BEYOND to make sure we got exactly what we came in for! Fiesta Kia Albuquerque is lucky to have him! More

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Good Service Roy Knibbs get me in and out fast very good workers very good advisers good workers very good advisers More

Terrible people who work there they don’t care about anything but money. Terrible decision. When my girlfriend and I went, we wanted to get an estimate of how much her car is worth and to check prices o anything but money. Terrible decision. When my girlfriend and I went, we wanted to get an estimate of how much her car is worth and to check prices of other cars. That is also what we explained to my friend at the time who works there, Isabella. After getting the estimate, the friend at the time wouldn't listen to my girlfriend about how she couldn’t afford a new car. I had to step in and raise my voice after FIVE times of telling her and her boss that we would like our car keys back and would like to leave. I had to threaten calling the cops in order for them to hand us our keys. The fact that we had explained our intentions to Isabella and the company, they disregarded that and withheld us there only until I threatened to call the cops because they know they were in the wrong. More

Justin is a great service rep. He did everything he could to get the part in a timely manner. He did everything he could to get the part in a timely manner. More

Trying to charge me $10,000 for Transmission and $213 just to look at it just to look at it More

Dan was an excellent dealer. He has great customer service. Very nice person to deal with. He has great customer service. Very nice person to deal with. More

If you find the right service advisors - Roy or Tyronne, the service is outstanding. It was quick and easy! the service is outstanding. It was quick and easy! More

I am 3 hrs away from this dealer, I had spoken to a service rep about multiple issues that needed to be addressed, he stated he would have the part for me when I arrived and would set me up for an 8am service rep about multiple issues that needed to be addressed, he stated he would have the part for me when I arrived and would set me up for an 8am appointment. I drove up there the night before and rented a hotel so I could be at the dealer’s service department by 8am. Once I showed up at 8am another service rep greeted me and never found my appointment nor was my part ever ordered. I am not too happy with the place since I drove 3 hours and rented a hotel just to find out I was lied to. More