Fiesta Kia - Service Center

Not happy I purchased a 2017 Kia Sorento from Fiesta Kia in Albuquerque with an extended warranty. I make sure to get it serviced on a regular basis with there I purchased a 2017 Kia Sorento from Fiesta Kia in Albuquerque with an extended warranty. I make sure to get it serviced on a regular basis with there service department. Took it in on Tuesday for regular oil change, top off fluids for a trip to be with my daughter as a support for her biopsy leaving a week later.. Can someone please tell me how is it my car overheated 3 days later? I was low on oil, radiator was empty and coolant resivoir was dry. Talked to service manager, said thermostat was stuck 3 days later there still waiting on a part, which I thought was a common part. So I called parts dept to find out if they had one in stock much to my surprise they do. Im still without a vehicle More

Had an appt today at 11:30 to have my car looked at fixed. When I got to the service center for my appt there were at least 10 cars in the service bay. I was told it would take 2 1/2 hours to look at my car! When I got to the service center for my appt there were at least 10 cars in the service bay. I was told it would take 2 1/2 hours to look at my car! Why schedule an appt if I have to wait so long. Horrible customer service. I will take my vehicle elsewhere to have it fixed! Don't go to the Kia service center on Lomas!! More

g-mail-squeaky brakes Taken care of in january. Thank -you. Charlie . You tube scandal bad.may not buy kia again. Kia corporate- "wimps". You don't like what you Taken care of in january. Thank -you. Charlie . You tube scandal bad.may not buy kia again. Kia corporate- "wimps". You don't like what you see, change the channel.our boys died so they could be free.now they destroy an American company. Sad. Really great automobiles though. More

Crooks and penny pinchers Refused to honor service contract and insistent on charging me for service, when I refused, they suddenly found my contract and changed serviced oil c Refused to honor service contract and insistent on charging me for service, when I refused, they suddenly found my contract and changed serviced oil changes from 3 to 5,000 miles. Treated me like i was a bother, when they couldnt squeeze me for cash. Bunch of penny pinching crooks. More

Service department made my day Have a 2015 Kia Soul, which I bought at Fiesta Kia. Recently, the low tire pressure gauge come on. I'd fill up the low tire and a day later it'd come Have a 2015 Kia Soul, which I bought at Fiesta Kia. Recently, the low tire pressure gauge come on. I'd fill up the low tire and a day later it'd come on again. Swung by the dealership and inquired about new tire prices. The service department offered to look at the tire, discovered the roofing nail I overlooked, and said they could patch the leak and shoe horned me in during a busy day. 20 minutes later I was out the door with a patched tire that didn't cost me a cent. And, they washed and vacuumed the vehicle! Everything about this dealership says customer service. More

THE SERVICE DEPARTMENT WAS AWESOME I REALLY LIKE FIESTA KIA. MY FAMILY HAS PURCHASED 7 CARS FROM THEM AND WILL ALWAYS REFER TO FRIENDS. I REALLY APPRECIATE THEIR BUSINESS LUIS I REALLY LIKE FIESTA KIA. MY FAMILY HAS PURCHASED 7 CARS FROM THEM AND WILL ALWAYS REFER TO FRIENDS. I REALLY APPRECIATE THEIR BUSINESS LUIS More

Always convenient and professional service I have been very pleased with services provided by your dealership and am in the process of looking into canceling my current service plan and buying I have been very pleased with services provided by your dealership and am in the process of looking into canceling my current service plan and buying one through Fiesta Kia. More

Routine oil change Great service, done in a timely manner. All employees we encountered were polite and very helpful. Waiting room was comfortable with snacks and drin Great service, done in a timely manner. All employees we encountered were polite and very helpful. Waiting room was comfortable with snacks and drinks available. Bathroom clean and well supplied. Very pleasant experience. More

Fantastic They were very quick and helpful. Dropped car off the night before, and it was ready by ten am the next day, The info was also helpful. They were very quick and helpful. Dropped car off the night before, and it was ready by ten am the next day, The info was also helpful. More

Fast service! Took my car in at 7, and was finished in an hour! Fast and courteous service! Waiting room was clean, and stocked with snacks, coffee, and water. Took my car in at 7, and was finished in an hour! Fast and courteous service! Waiting room was clean, and stocked with snacks, coffee, and water. Thank you. More