Fiesta Nissan

Fiesta Nissan responded

Thank you for taking the time to share your feedback about your experience with our team. We're glad to hear that you found our staff helpful, and we apologize if our enthusiasm came across as pushy at times. We take all feedback seriously and will definitely use this as an opportunity to work on our customer service skills. Our goal is to provide a welcoming and supportive environment for all our customers, and we appreciate your input in helping us achieve this goal. If you have any specific suggestions or recommendations on how we can improve, please don't hesitate to share them with us. We're always looking for ways to grow and improve.

Fiesta Nissan responded

Thank you, David, for taking the time to leave us such a positive review! We’re thrilled to hear that you found our dealership professional and respectful of your time. Your feedback on our service time is greatly appreciated, and we’ll work on improving that aspect to make your experience even better in the future. We look forward to assisting you again! If there’s anything else we can help with, don’t hesitate to reach out. 😊 Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

Fiesta Nissan responded

Thank you so much, Saraí, for your wonderful review! We're thrilled to hear that you had such an amazing experience and that our team, including Daniela Prieto and Alonzo García, went above and beyond to help you get exactly what you wanted. Your satisfaction means everything to us! 😊 Enjoy your new vehicle, and if you ever need assistance, don’t hesitate to reach out. We’re here for you! 🚗✨ Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

Fiesta Nissan responded

Thank you, Pedro, for your amazing feedback! We're delighted to hear that Mr. Mendoza provided you with excellent guidance and helped tailor the car-buying process to your specific needs. It’s wonderful to know you had a great experience with our team, including Octavio Alonzo. We appreciate your patience regarding the purchase time and will continue working to make this process smoother. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle! 🚗✨ Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

Fiesta Nissan responded

Thank you for your 5-star review! We're delighted that we could accommodate your last-minute oil change and provide excellent service across the board. We’re grateful for your recommendation and thrilled to know Rachel Saldana and Carolina Barrera contributed to your great experience. If you need anything else, we’re here to help! 🚗✨ Best regards, Carolina Barrera Sales Director, Fiesta Nissan

Fiesta Nissan responded

Thank you so much for sharing your experience and for the 5-star review! We're delighted to hear that Daniella Prieto and A. Garcia made your first brand-new car purchase so memorable. Your satisfaction is our top priority, and we're thrilled we could provide transparency, a great trade-in experience, and excellent customer service. If you need anything in the future, don't hesitate to reach out. Welcome to the Fiesta Nissan family! 🚗✨ Best Regards, Carolina Barrera Sales Director Fiesta Nissan

Fiesta Nissan responded

Marisol, Thank you for your kind words! We're delighted to hear about your positive experience. Our team takes pride in providing prompt and knowledgeable service, and we’re thrilled to know you’ll be returning. We look forward to assisting you again! 🚗😊

Fiesta Nissan responded

Paul It sounds like the customer had a positive experience overall with their service, highlighting good service, excellent workmanship, and a convenient courtesy car ride. The service time and communication received slightly lower ratings, but it appears Carolina Barrera had a positive impact during their visit. Best Regards, Fiesta Nissan

Fiesta Nissan responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with our service department. It’s wonderful to know that Rachel Saldana and the team provided excellent communication, professionalism, and timely service. We appreciate your recognition of our efforts and look forward to serving you again! Best Regards Fiesta Nissan

Fiesta Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Fiesta Nissan and with Daniela. Please let us know if there is anything else we can do for you; we are more than happy to help!