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Fiesta Nissan

Edinburg, TX

Overview
Reviews
4.3
77 Reviews
Call Dealership (956) 348-1408

5001 S I69C

Edinburg, TX

78539

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By Type

Showing 77 reviews

February 13, 2025

Great services haven’t had any issues I will be coming back for sure for all my check ups More

by Jorge.Garcia4425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Report | Print
Feb 14, 2025 -

Fiesta Nissan responded

Thank you, Jorge, for your 5-star review! ⭐⭐⭐⭐⭐ We're glad to hear you’ve had a great experience with our service team. We look forward to assisting you with all your future check-ups! Best regards, Carolina Barrera Sales Director | Fiesta Nissan

February 13, 2025

Great inventory…Jose Mendoza very knowledgeable & professional…Michael Perez in finance was fantastic..my son just bought a vehicle 3 days prior & recommended me with his salesperson…no regrets…wife More

by joetiburon13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza & Michael Perez, rachel saldana, carolina barrera
Report | Print
Feb 14, 2025 -

Fiesta Nissan responded

Thank you for your fantastic review! 🎉 We're thrilled to hear that Jose Mendoza and Michael Perez provided you with a great experience. Nothing makes us happier than knowing your wife loves her Valentine's gift! ❤️🚗 Enjoy your new vehicle, and if you ever need anything, we're here for you. Best regards, Carolina Barrera Sales Director | Fiesta Nissan

February 01, 2025

They we're very nice and worked with you to get you a great deal More

by Irma Duffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Report | Print
Feb 06, 2025 -

Fiesta Nissan responded

Thank you, Irma Duffey, for your 5-star review! 🌟 We're so happy to hear that our team provided you with great service and worked hard to get you the best deal. Your satisfaction means everything to us! If you ever need any assistance, please don’t hesitate to reach out to me at 956-330-3239 or email me at carolina.barrera@bertogden.com. We truly appreciate your support and look forward to serving you again! 🚗🎉 Best regards, Carolina Barrera Sales Director | Fiesta Nissan

January 31, 2025

The only problem is that oil changes take almost half a day but the work itself is good! More

by catrinamaldonado06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niamey Gallegos, rachel saldana, carolina barrera
Report | Print
Feb 03, 2025 -

Fiesta Nissan responded

Thank you for your feedback, Catrina Maldonado . We truly appreciate your honesty and are glad to hear that you're satisfied with the quality of our work. However, I understand that the wait time for oil changes has been frustrating, and we sincerely apologize for the inconvenience. Your feedback is valuable, and we will work on improving our efficiency to better serve you. If you have any further concerns or need assistance, please feel free to reach out to me at 956-330-3239 or email me at carolina.barrera@bertogden.com. We appreciate your support and look forward to providing you with an even better experience next time! 🚗✨ Best regards, Carolina Barrera Sales Director | Fiesta Nissan

January 30, 2025

Don't have a google account. My representative V was extremely helpful, polite and professional!! Bringing my car to Fiesta Nissan today was a wonderful experience. I More

by Marty
Recommend Dealer
Yes
Employees Worked With
V not sure the rest, rachel saldana, carolina barrera
Report | Print
Feb 03, 2025 -

Fiesta Nissan responded

Thank you, Marty, for your 5-star review! We’re thrilled to hear that we provided you with such a helpful, polite, and professional experience. Your satisfaction means everything to us! We appreciate your support and look forward to assisting you again in the future. Best regards, Carolina Barrera Sales Director | Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com

January 18, 2025

Customer service was excellent. Mr. Martinez was constantly updating me. He also recommended other services my car needed. Thank you. More

by dora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Martinez, rachel saldana, carolina barrera
Report | Print
Jan 20, 2025 -

Fiesta Nissan responded

Thank you, Dora, for your 5-star review! We're thrilled to hear that Mr. Martinez provided you with excellent customer service and kept you well-informed throughout the process. If you need any further assistance or have any questions, please don't hesitate to contact me directly at 956-330-3239 or email me at carolina.barrera@bertogden.com. We truly appreciate your support! 🌟 Best regards, Carolina Barrera Sales Director | Fiesta Nissan

January 02, 2025

Excellent service, very friendly sales staff, quick service, and really fast process will recommend to my friends More

by kenny.miller3004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Report | Print
Jan 04, 2025 -

Fiesta Nissan responded

We're delighted to hear about your positive experience! Our team strives for exceptional service. Thank you for your loyalty and referrals.

Jan 04, 2025 -

kenny.miller3004 responded

Very satisfied

December 30, 2024

I had an appointment and I waited over three hours for an oil change/rotation. More

by psychcj25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dionel
Report | Print
Jan 02, 2025 -

Fiesta Nissan responded

Thank you for sharing your feedback. I deeply regret the inconvenience you experienced during your service visit, particularly the lengthy wait time and dissatisfaction with communication and transparency. This is not the level of service we strive to provide. I’d like to personally address your concerns and work to make things right. Please reach out to me, Carolina Barrera, Sales Director at Fiesta Nissan, at 956-330-3239 or via email at carolina.barrera@bertogden.com. Your feedback is valuable, and we appreciate the opportunity to improve.

December 26, 2024

This dealership is not transparent, not trustworthy, They do CATCHES on their advertising to get you there then they add lots of extras to the price of the vehicle. Waste of my valuable time. I told them tha More

by Joe
Recommend Dealer
No
Employees Worked With
Vidal
Report | Print
Dec 27, 2024 -

Fiesta Nissan responded

"Dear Joe, We sincerely apologize for your negative experience and truly value your feedback. At Fiesta Nissan, we strive to provide transparent and trustworthy service, and it’s disappointing to hear that we fell short of your expectations. Your concerns regarding pricing and advertising practices are taken very seriously, and we are committed to addressing them. To discuss your experience further and find a resolution, please contact our General Manager, Kyler Oakes, at kyler.oakes@bertogden.com. You are also welcome to reach out to me directly. Best regards, Carolina Barrera Sales Director, Fiesta Nissan 956-330-3239 carolina.barrera@bertogden.com"

December 25, 2024

I paid cash for my car in September. I still have not gotten my 2nd set of keys. They were going to give them to me in 2 weeks. Now they are charging me over $600 for rodent problems in More

by ednavvera
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
rachel saldana
Report | Print
Dec 27, 2024 -

Fiesta Nissan responded

Dear Edna, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you've encountered regarding your second set of keys and the additional charge for rodent-related issues. Please allow us to investigate this matter further to ensure we address your concerns promptly. Customer satisfaction is our top priority, and we want to resolve this to your satisfaction. We will be reaching out to you directly to gather more details and work toward a resolution. In the meantime, feel free to contact me personally at the information below. Best regards, Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com

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