Fiesta Nissan

Fiesta Nissan responded

Dear Martha, We sincerely apologize for the delay and the inconvenience you experienced during your visit. Your time is valuable, and we understand how frustrating it must have been to wait so long. This is not the level of service we strive to provide. I will personally address this matter with our service team to ensure better communication and efficiency in the future. Please feel free to reach out to me directly if there’s anything we can do to make this right or assist you moving forward. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. - Carolina Barrera Sales Director, Fiesta Nissan Phone: 956-330-3239 Email: carolina.barrera@bertogden.com

Fiesta Nissan responded

Thank you for your fantastic feedback! We’re thrilled to hear that your car-buying experience was smooth and straightforward. Danny and the team truly appreciate your kind words and are glad we could make the process enjoyable for you. Congratulations on your new vehicle! 🚗🎉 If you ever need anything or have questions, we’re here to help. - Carolina Barrera Sales Director, Fiesta Nissan

Fiesta Nissan responded

Thank you for your feedback, Cristian! We’re thrilled to hear about your amazing experience at Fiesta Nissan of Edinburg. It’s our pleasure to offer top-notch service and perks like free oil changes to our valued customers. If you need anything else or know someone in the market for a vehicle, we’re here to help! 🚗✨ Thank you for recommending us! 🙌 - Carolina Barrera Sales Director, Fiesta Nissan

Fiesta Nissan responded

Thank you so much for your wonderful review, Fabiola! We’re delighted to hear that you consistently receive excellent service during your visits. It’s always a pleasure to assist you, and we’re so glad Dionel, Rachel, and I could contribute to your positive experience. Your recommendation means the world to us! If you ever need anything, don’t hesitate to reach out. We look forward to serving you again in the future. - Carolina Barrera Sales Director, Fiesta Nissan

Fiesta Nissan responded

Thank you so much for your amazing review! We're thrilled to hear that Daniela provided you with an exceptional car-buying experience. Her dedication to customer satisfaction and expertise in finding the perfect vehicle are truly valued assets to our team. We're grateful for customers like you and appreciate your kind words about Daniela. Congratulations on your new vehicle, and we wish you many happy miles ahead!

Fiesta Nissan responded

Thank you for taking the time to share your feedback about your experience with our team. We're glad to hear that you found our staff helpful, and we apologize if our enthusiasm came across as pushy at times. We take all feedback seriously and will definitely use this as an opportunity to work on our customer service skills. Our goal is to provide a welcoming and supportive environment for all our customers, and we appreciate your input in helping us achieve this goal. If you have any specific suggestions or recommendations on how we can improve, please don't hesitate to share them with us. We're always looking for ways to grow and improve.

Fiesta Nissan responded

Thank you, David, for taking the time to leave us such a positive review! We’re thrilled to hear that you found our dealership professional and respectful of your time. Your feedback on our service time is greatly appreciated, and we’ll work on improving that aspect to make your experience even better in the future. We look forward to assisting you again! If there’s anything else we can help with, don’t hesitate to reach out. 😊 Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

Fiesta Nissan responded

Thank you, Pedro, for your amazing feedback! We're delighted to hear that Mr. Mendoza provided you with excellent guidance and helped tailor the car-buying process to your specific needs. It’s wonderful to know you had a great experience with our team, including Octavio Alonzo. We appreciate your patience regarding the purchase time and will continue working to make this process smoother. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle! 🚗✨ Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

Fiesta Nissan responded

Thank you so much, Saraí, for your wonderful review! We're thrilled to hear that you had such an amazing experience and that our team, including Daniela Prieto and Alonzo García, went above and beyond to help you get exactly what you wanted. Your satisfaction means everything to us! 😊 Enjoy your new vehicle, and if you ever need assistance, don’t hesitate to reach out. We’re here for you! 🚗✨ Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

Fiesta Nissan responded

Thank you for your 5-star review! We're delighted that we could accommodate your last-minute oil change and provide excellent service across the board. We’re grateful for your recommendation and thrilled to know Rachel Saldana and Carolina Barrera contributed to your great experience. If you need anything else, we’re here to help! 🚗✨ Best regards, Carolina Barrera Sales Director, Fiesta Nissan