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Fiesta Nissan

Edinburg, TX

4.3
77 Reviews

5001 S I69C

Edinburg, TX

78539

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Showing 77 reviews

December 04, 2024

Good customer service. Promptly received vehicle to be serviced. Notified of work and cost that needed to be done on vehicle . More

by julie.alcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elyza
Dec 05, 2024 -

Fiesta Nissan responded

Thank you for sharing your positive experience at our service center! We're glad to hear that our team provided you with good customer service, prompt attention to your vehicle, and clear communication about the work and costs involved. We strive to make every service visit as smooth and hassle-free as possible, and it's great to know we've met that standard for you. Thank you for choosing us, and we look forward to serving you again in the future!

December 04, 2024

Worst service and horrible quality. I would only recommend that no one ever shop here. More

by Armando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
rachel saldana, carolina barrera
Dec 05, 2024 -

Fiesta Nissan responded

Sorry to hear that your experience at our dealership fell short of your expectations. We apologize for any inconvenience or frustration caused. Can you please contact us directly so we can discuss the issues you encountered and work towards a resolution? Your feedback is important to us, and we appreciate the opportunity to make things right.

December 04, 2024

The service at Fiesta Nissan is one of the best and friendly customers service I have deout with I highly recommend taking your vehicle to Fiesta Nissan⁩ for any service or you need. More

by speedjm500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Dec 05, 2024 -

Fiesta Nissan responded

Thank you so much for your glowing review! We're thrilled to hear that our service team provided you with an exceptional experience. We strive to make every interaction with our customers friendly, helpful, and hassle-free. We appreciate your kind words and enthusiastic recommendation! We're honored to have customers like you and look forward to serving you and your vehicle for years to come!

December 03, 2024

Very excellent service every time I come. I would definitely recommend to anyone out there. More

by fabiolaapan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionel , rachel saldana, carolina barrera
Dec 04, 2024 -

Fiesta Nissan responded

Thank you so much for your wonderful review, Fabiola! We’re delighted to hear that you consistently receive excellent service during your visits. It’s always a pleasure to assist you, and we’re so glad Dionel, Rachel, and I could contribute to your positive experience. Your recommendation means the world to us! If you ever need anything, don’t hesitate to reach out. We look forward to serving you again in the future. - Carolina Barrera Sales Director, Fiesta Nissan

December 03, 2024

My appointment was at 10:15am just for oil change, it’s 1:00 pm and I’m still here waiting for my car they can’t tell me how long more I need to wait. I have many errands to do and I’m starving. Worst expe More

by Martha Mosqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t Know Name
Dec 04, 2024 -

Fiesta Nissan responded

Dear Martha, We sincerely apologize for the delay and the inconvenience you experienced during your visit. Your time is valuable, and we understand how frustrating it must have been to wait so long. This is not the level of service we strive to provide. I will personally address this matter with our service team to ensure better communication and efficiency in the future. Please feel free to reach out to me directly if there’s anything we can do to make this right or assist you moving forward. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. - Carolina Barrera Sales Director, Fiesta Nissan Phone: 956-330-3239 Email: carolina.barrera@bertogden.com

December 03, 2024

Everyone was so helpful and the whole process was so smooth and straight to the point More

by Techsolutions956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 04, 2024 -

Fiesta Nissan responded

Thank you for your fantastic feedback! We’re thrilled to hear that your car-buying experience was smooth and straightforward. Danny and the team truly appreciate your kind words and are glad we could make the process enjoyable for you. Congratulations on your new vehicle! 🚗🎉 If you ever need anything or have questions, we’re here to help. - Carolina Barrera Sales Director, Fiesta Nissan

December 03, 2024

Amazing service at Fiesta Nissan of Edinburg. Highly recommend this place to any one looking for a vehicle as they offer free oil changes. More

by Cristian.perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unkown
Dec 04, 2024 -

Fiesta Nissan responded

Thank you for your feedback, Cristian! We’re thrilled to hear about your amazing experience at Fiesta Nissan of Edinburg. It’s our pleasure to offer top-notch service and perks like free oil changes to our valued customers. If you need anything else or know someone in the market for a vehicle, we’re here to help! 🚗✨ Thank you for recommending us! 🙌 - Carolina Barrera Sales Director, Fiesta Nissan

December 02, 2024

They are very helpful but a little bit pushy at times and might need to work on customer service a bit More

by Charlizzle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rachel saldana, carolina barrera
Dec 04, 2024 -

Fiesta Nissan responded

Thank you for taking the time to share your feedback about your experience with our team. We're glad to hear that you found our staff helpful, and we apologize if our enthusiasm came across as pushy at times. We take all feedback seriously and will definitely use this as an opportunity to work on our customer service skills. Our goal is to provide a welcoming and supportive environment for all our customers, and we appreciate your input in helping us achieve this goal. If you have any specific suggestions or recommendations on how we can improve, please don't hesitate to share them with us. We're always looking for ways to grow and improve.

December 02, 2024

100% recommend Fiesta Nissan , Daniela was very helpful, super nice she got us a good deal we couldn’t be more happy. More

by Garcia23mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela Prieto , carolina barrera
Dec 04, 2024 -

Fiesta Nissan responded

Thank you so much for your amazing review! We're thrilled to hear that Daniela provided you with an exceptional car-buying experience. Her dedication to customer satisfaction and expertise in finding the perfect vehicle are truly valued assets to our team. We're grateful for customers like you and appreciate your kind words about Daniela. Congratulations on your new vehicle, and we wish you many happy miles ahead!

November 30, 2024

Mr. Mendoza was very pleasant and helpful to me. He gave me different avenues in the car-buying process, and I chose one that fit my specific needs. More

by Pedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza, Octavio Alonzo
Dec 01, 2024 -

Fiesta Nissan responded

Thank you, Pedro, for your amazing feedback! We're delighted to hear that Mr. Mendoza provided you with excellent guidance and helped tailor the car-buying process to your specific needs. It’s wonderful to know you had a great experience with our team, including Octavio Alonzo. We appreciate your patience regarding the purchase time and will continue working to make this process smoother. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle! 🚗✨ Best Regards, Carolina Barrera Sales Director- Fiesta Nissan

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