Fiesta Nissan

Fiesta Nissan responded

Thank you, Irma Duffey, for your 5-star review! 🌟 We're so happy to hear that our team provided you with great service and worked hard to get you the best deal. Your satisfaction means everything to us! If you ever need any assistance, please don’t hesitate to reach out to me at 956-330-3239 or email me at carolina.barrera@bertogden.com. We truly appreciate your support and look forward to serving you again! 🚗🎉 Best regards, Carolina Barrera Sales Director | Fiesta Nissan

Fiesta Nissan responded

Thank you for your feedback, Catrina Maldonado . We truly appreciate your honesty and are glad to hear that you're satisfied with the quality of our work. However, I understand that the wait time for oil changes has been frustrating, and we sincerely apologize for the inconvenience. Your feedback is valuable, and we will work on improving our efficiency to better serve you. If you have any further concerns or need assistance, please feel free to reach out to me at 956-330-3239 or email me at carolina.barrera@bertogden.com. We appreciate your support and look forward to providing you with an even better experience next time! 🚗✨ Best regards, Carolina Barrera Sales Director | Fiesta Nissan

Fiesta Nissan responded

Thank you, Dora, for your 5-star review! We're thrilled to hear that Mr. Martinez provided you with excellent customer service and kept you well-informed throughout the process. If you need any further assistance or have any questions, please don't hesitate to contact me directly at 956-330-3239 or email me at carolina.barrera@bertogden.com. We truly appreciate your support! 🌟 Best regards, Carolina Barrera Sales Director | Fiesta Nissan

Fiesta Nissan responded

We're delighted to hear about your positive experience! Our team strives for exceptional service. Thank you for your loyalty and referrals.

kenny.miller3004 responded

Very satisfied

Fiesta Nissan responded

Thank you for sharing your feedback. I deeply regret the inconvenience you experienced during your service visit, particularly the lengthy wait time and dissatisfaction with communication and transparency. This is not the level of service we strive to provide. I’d like to personally address your concerns and work to make things right. Please reach out to me, Carolina Barrera, Sales Director at Fiesta Nissan, at 956-330-3239 or via email at carolina.barrera@bertogden.com. Your feedback is valuable, and we appreciate the opportunity to improve.

Fiesta Nissan responded

"Dear Joe, We sincerely apologize for your negative experience and truly value your feedback. At Fiesta Nissan, we strive to provide transparent and trustworthy service, and it’s disappointing to hear that we fell short of your expectations. Your concerns regarding pricing and advertising practices are taken very seriously, and we are committed to addressing them. To discuss your experience further and find a resolution, please contact our General Manager, Kyler Oakes, at kyler.oakes@bertogden.com. You are also welcome to reach out to me directly. Best regards, Carolina Barrera Sales Director, Fiesta Nissan 956-330-3239 carolina.barrera@bertogden.com"

Fiesta Nissan responded

Dear Edna, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you've encountered regarding your second set of keys and the additional charge for rodent-related issues. Please allow us to investigate this matter further to ensure we address your concerns promptly. Customer satisfaction is our top priority, and we want to resolve this to your satisfaction. We will be reaching out to you directly to gather more details and work toward a resolution. In the meantime, feel free to contact me personally at the information below. Best regards, Carolina Barrera Sales Director, Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com

Fiesta Nissan responded

Thank you, Beraza, for your 5-star review and thoughtful feedback! We’re delighted to hear that our staff, especially Dennis Sisk and Mike, provided respectful, courteous, and efficient service. Your kind words inspire us to keep delivering excellent experiences. If you need any further assistance, don’t hesitate to reach out. Carolina Barrera Sales Director 📞 956-330-3239 📧 carolina.barrera@bertogden.com We truly appreciate your recommendation and look forward to serving you again at Fiesta Nissan! 🚗👍

Fiesta Nissan responded

Thank you for the wonderful review! We're so happy to hear you had a great experience and found our team polite and helpful. If there's anything else we can assist you with, don't hesitate to reach out! 😊 Best regards, Carolina Barrera Sales Director Fiesta Nissan carolina.barrera@bertogden.com

Fiesta Nissan responded

Estimado Juan, Gracias por compartir tu experiencia y por otorgarnos una calificación de 5 estrellas. Nos alegra saber que recibiste un trato amable y que nuestro equipo, incluyendo a Rachel Saldana y a mí, pudimos ayudarte en todo momento y brindarte la atención que tu vehículo necesitaba. Tu satisfacción es nuestra mayor recompensa, y apreciamos tu confianza en nuestro servicio. Si en el futuro necesitas algo más, no dudes en contactarnos. ¡Gracias nuevamente por tu confianza y por elegir Fiesta Nissan! Atentamente, Carolina Barrera Directora de Ventas | Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com