Fiesta Nissan

Fiesta Nissan responded

Estimado Juan, Gracias por compartir tu experiencia y por otorgarnos una calificación de 5 estrellas. Nos alegra saber que recibiste un trato amable y que nuestro equipo, incluyendo a Rachel Saldana y a mí, pudimos ayudarte en todo momento y brindarte la atención que tu vehículo necesitaba. Tu satisfacción es nuestra mayor recompensa, y apreciamos tu confianza en nuestro servicio. Si en el futuro necesitas algo más, no dudes en contactarnos. ¡Gracias nuevamente por tu confianza y por elegir Fiesta Nissan! Atentamente, Carolina Barrera Directora de Ventas | Fiesta Nissan 📞 956-330-3239 📧 carolina.barrera@bertogden.com

Fiesta Nissan responded

Thank you for your heartfelt review! We're proud of our team's commitment to exceptional customer service. Your loyalty means everything to us, and we look forward to continuing to exceed your expectations

Fiesta Nissan responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our team, including Vivian, Rachel Saldana, and Carolina Barrera. Providing professional service and clear communication is a priority for us, and we're glad we could deliver on that. We also appreciate you noting the timely service and the care taken with your truck. Your satisfaction is important to us, and we look forward to assisting you again in the future. Thank you for recommending Fiesta Nissan! Sincerely, Fiesta Nissan Team

Fiesta Nissan responded

Estimada Aleyda, ¡Muchísimas gracias por tus amables palabras! Nos llena de satisfacción saber que te brindamos un servicio atento, amable y rápido. Estamos muy contentos de que hayas elegido a Fiesta Nissan, y nos alegra saber que José Mendoza, Rachel Saldana y Carolina Barrera te brindaron una excelente atención. Tu satisfacción es nuestra prioridad, y estamos aquí para ayudarte en lo que necesites. ¡Esperamos verte pronto! Atentamente, Equipo Fiesta Nissan

Fiesta Nissan responded

Sorry to hear that your vehicle is still not ready despite dropping it off at 7:30 am. We understand the inconvenience this has caused and apologize for any disruption to your schedule. Can you please contact us directly, clarence.morris@bertogden.com, so we can look into this further.

Fiesta Nissan responded

Thank you for sharing this outstanding review! We’re thrilled to hear about your positive experience at Fiesta Nissan. Your kind words about our team, especially Rachel Saldana and Carolina Barrera, mean a lot to us. It’s wonderful to know that you appreciated our transparency, trade-in process, and finance experience. We strive to make every visit efficient and enjoyable. If there’s anything else we can assist you with, feel free to reach out. Enjoy your new vehicle, and we hope to see you again in the future! 🚗✨

Fiesta Nissan responded

We're truly humbled by your kind words about our team's professionalism, knowledge, respect, and willingness to help. We strive to create a positive and supportive environment for all our customers, and it's wonderful to know we've achieved that for you. We appreciate your trust and loyalty and look forward to continuing to serve you with the same level of excellence. Thank you so much for your heartfelt review!

Fiesta Nissan responded

Thank you so much for taking the time to share your wonderful feedback about your visit to our dealership! We're thrilled to hear that our staff were polite, courteous, and accommodating. We're also glad you found our location convenient, our facility clean, and our service punctual. We strive to provide an exceptional experience for every customer, and it's great to know we've met that standard for you. Thank you again for your kind words, and we look forward to serving you again in the future!

Fiesta Nissan responded

Sorry to hear that your experience at our dealership fell short of your expectations. We apologize for any inconvenience or frustration caused. Can you please contact us directly so we can discuss the issues you encountered and work towards a resolution? Your feedback is important to us, and we appreciate the opportunity to make things right.

Fiesta Nissan responded

Thank you for sharing your positive experience at our service center! We're glad to hear that our team provided you with good customer service, prompt attention to your vehicle, and clear communication about the work and costs involved. We strive to make every service visit as smooth and hassle-free as possible, and it's great to know we've met that standard for you. Thank you for choosing us, and we look forward to serving you again in the future!