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Fiesta Subaru - Service Center

Albuquerque , NM

4.5
426 Reviews

426 Reviews of Fiesta Subaru - Service Center

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January 01, 2025

Mathew Rael was very helpful and quite efficient, and service manager Josh was extremely competent . More

by dllknsm
Recommend Dealer
Yes
Employees Worked With
Matthew Rael, Josh in service
Jan 09, 2025 -

Fiesta Subaru responded

Thank you for your 4-Star review. I'll let Matt and Josh know about your kind words. See you again for your next service.

December 30, 2024

The service is always timely and I appreciate that they provide rides to and from the service center. More

by palmersnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Jan 09, 2025 -

Fiesta Subaru responded

Thank you for the 5-Star review. Glad to hear that you liked the Lyft service. We used to have a shuttle van and I think it is more convenient for everyone to just have their own ride. See you again for your next service.

December 30, 2024

Was able to schedule during holiday easily and conveniently. I also like that you could see your vehicle being worked on while you wait. By far the coolest part of the experience at Fiesta Sunil w More

by eman226valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 09, 2025 -

Fiesta Subaru responded

Thank you for your 5-Star Review. Glad to hear that you liked spending time with Oni. He has been with us for probably close to ten years and he comes and goes as he pleases. Oni really enjoys exploring the new location and tormenting the Chewbaru Ambassadors, Remi & Lucy. I'll let Josh know that you took great care of him. Stop by any time for free attention from the ambassadors.

December 28, 2024

Good follow up &post sale interview by Gino. He really knows the in's and out's of my 2025 Forester Touring model More

by Claudia
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Nunez, Jeff...her mgr, Taylor Nyman, Adam Fuentes,Gino
Jan 09, 2025 -

Fiesta Subaru responded

Thank you for the 5-Star review. Gino is our redelivery specialist and is very knowledgeable on all the Subarus including the new Solterra EV. The Touring has a lot of features and functions and Gino can quickly get you up to speed on your favorites. Please let us know if you ever need anything. Happy to help any way that we can.

December 28, 2024

The Dealership is very clean and looks very nice. The people that work there are very professional and nice. I was greeted by Jerry Janis, and he was very courteous. Tyler called me on the phone More

by christinaelopez1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Janis and Tyler
Jan 09, 2025 -

Fiesta Subaru responded

Thank you for your 5-Star review. Jerry has been here many years and is one of the top sales consultants in the country. Tyler is also awesome and both will continue to take great care of you. Glad to hear that you love your Crosstrek. See you again in six months or 6,000 miles for your first service.

December 25, 2024

The service manager was efficient and got the car in right away. The service was quick and complete. More

by DMRHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Dec 26, 2024 -

Fiesta Subaru responded

Roy is great. He's been here a long time an his customers love him. I will let him know. Looking forward to seeing you again at your next service. Please let Roy or anyone else here know if you ever need anything.

December 25, 2024

Fair price, good service, salesman Nate Cuaron was very good to us. We're pleased with our experience and with our new (used) Forester. More

by lizabel49
Recommend Dealer
Yes
Employees Worked With
Nate Cuaron, don't remember financial officer's name, sorry!
Dec 26, 2024 -

Fiesta Subaru responded

Nate is awesome. Likes his beard a little too much but he is fun to work with. Glad to hear that you had a great experience. I will let him know.

December 23, 2024

Service representative was courteous, knowledgeable and explained everything to me and answered all my questions. More

by santafesilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 26, 2024 -

Fiesta Subaru responded

Happy to hear that you were pleased with the service that you received. Richard is new and is still learning. I'll let him know that you were taken great care of. Have a great day!

December 23, 2024

Was told that my rear brake pads were at 3 and needed to be replaced but paperwork I received after said the brake pads were at 4 so I don’t think they did. More

by VLPROOFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 26, 2024 -

Fiesta Subaru responded

Your repair order should show what was done during your service visit. If you would like to review it please contact Reuben and he will explain everything that was completed. The service team can be reached at 505-305-3940. Please let us know if you ever have any questions.

December 22, 2024

The fact that everyone makes you feel relaxed and comfortable. The experience of getting car serviced was perfect and they washed my car!!!! Thank you! More

by ALEX2MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Alderete
Dec 26, 2024 -

Fiesta Subaru responded

Glad to hear that you enjoyed your refresher with Gino. He is great and glad to hear that he took great car of you. The car wash is always available. If you ever need your car just let one of the people here know and they will take care of it. We are struggling with our vacuums outside though. Please be patient and we will do our best.

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