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Fiesta Subaru - Service Center

Albuquerque , NM

4.5
425 Reviews
Call Service Center (505) 499-4645

425 Reviews of Fiesta Subaru - Service Center

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December 19, 2024

We had a great experience from start to finish at Fiesta Subaru. We were supported by internet sales (Ed) who helped us get both an Outback and a Legacy! We met the visiting manager, folks in parts - all gr More

by aristophones
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Visarriagas
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Dec 26, 2024 -

Fiesta Subaru responded

Ed is great and I'll let him know about your kind words. Oni can get a little ornery and he loves to torment the two Chewbaru Ambassadors Lucy and Remi. We love to give back to the community year round and the Share the Love event is one of our largest. We support several large charities and Watermelon Ranch. Glad to hear that you met the service team. They will take great care of you. See you for your regularly scheduled service and don't hesitate to contact us if you ever need anything.

December 19, 2024

Honest--told me that the Costco discount was better than other possible deals. Knowledgeable--Shelly White has been a mechanic for several types of vehicles. Efficient--Time from showing up at the dealers More

by seright.randall.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly White. others
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Dec 26, 2024 -

Fiesta Subaru responded

Shelly is awesome. Glad to hear that you had a great experience. I trust that your wife is ok. Please let Shelly of the team know if you ever need anything. Have a great day!

December 18, 2024

Great dealership. Attentive service reps and nice facility. New location much better than old one. More

by RSUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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Dec 26, 2024 -

Fiesta Subaru responded

Glad to hear that you had a great experience with service. Yes, the new store is light years better than the old location. Large dog park out front, bicycle repair station, eighty foot long car wash and more plus the store is so much nicer. Believe it or not, this store is one of the top five largest Subaru stores in the country. Did you get a chance to check out the new coffee machine? Please let us know if you ever need anything.

December 18, 2024

Friendly, clean, attentive car care. It was easy to get an appointment at a convenient time. More

by GABIANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rueben Trujillo
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Dec 26, 2024 -

Fiesta Subaru responded

Thank you for the 5-Star review. Rueben and the team are awesome.

December 17, 2024

I took my vehicle in forthe5 year dheck up. They didn't have aloaner available at the time so I was in for a 5 hours in their excellent waiting area. However, the service manaager came by a More

by DSKOWRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Dec 26, 2024 -

Fiesta Subaru responded

Glad to hear that your Subaru is still running strong. We have a fleet of fifty five loaner vehicles and try to have them available for when you do not want to wait. We also have Lyft if you just need to be taken to work, home or somewhere else. I'll elt the team know that you enjoyed your experience.

December 17, 2024

In repeated asked for the cost of replacing the faulty fuel pump, but never got an answer. More

by MARTYLEE54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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December 16, 2024

I just had my oil changed. The price was reasonable, the service was good, the people,were friendly and welcoming, and I could bring my dog. A good experience overall. More

by PKRYLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Dec 26, 2024 -

Fiesta Subaru responded

Glad to hear that you had a great experience. Your dog is always welcomed. We have occasionally have dog treats and chews available, water bowls are around the store and of course I think that the dog park outside is awesome. Did you get a chance to check it out? One Monday, Wednesday or Friday the Chewbaru Ambassadors might try to great your dog. The love meeting everyone and get a little vocal when they can't. Let us know if you ever need anything.

December 14, 2024

After going back a second time, the problem was fixed and has been satisfactory since. More

by DMRHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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December 14, 2024

Great sales rep and shop service rep information. We are very happy with our new car. Thank you for the follow-up as well. More

by napab6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate C
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December 13, 2024

Really enjoyed the loaner (2024 CrossTrek). Will be upgrading my 2014 CrossTrek some time next year More

by MGLEN121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 26, 2024 -

Fiesta Subaru responded

Glad to hear that you enjoyed one of the Subarus in our service loaner fleet. The 2024 Crosstrek was a major upgrade. It looks very similar but I am sure that you appreciated all the updates from the seats and the huge center console screen to some of the improved safety features that you cannot see. Of course after 202, Subaru's EyeSight system is now standard. It was an option in 2014 and my wife loves the adaptive cruise control that it makes possible. Happy to help you with your upgrade when you are ready.

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